Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Hotel Review

Posted 26-Jul-2016
Good Hotel for the price. They had free breakfast that wasn't bad.
Comment from Hotel Management
26-Jul-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for taking the time to review our hotel! We are pleased you enjoyed your stay!
5out of 5
by A verified traveller from Kalamazoo, MI

Very nice place to stay.

Posted 26-Jul-2016
Pros: The rooms are clean and atmosphere is pleasant.
Location: Location is just off of the interstate. We have relatives nearby, so that is what we do.
This is the second time we have stayed for an extended amount of time. The rooms are clean and comfortable and it doesn't matter if you get up early or want to sleep in, they serve breakfast from 5:00 - 11:00 a.m.
Comment from Hotel Management
26-Jul-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for the 5 star review and for being a repeat guest of ours! There is no better compliment than for us to earn your repeat business and we are pleased you have enjoyed your stays with us. Our complimentary breakfast available extended hours from 5 am to 11 am is always popular with our guests - it works well for the early risers and late sleepers! Thank you again and we look forward to seeing you again!
2out of 5
by A verified traveller

No buffet breakfast and wet bed.

Posted 24-Jul-2016
When booking it says buffet breakfast which they do not even come close to having! As wel the sheets and on the beds felt wet and bathroom had a urine Oder. It was better than the first room which was pure mildew smell though. I booked here purely for what I read was a buffet breakfast and it turned out to be hardly anything very upset!!!
5out of 5
by A verified traveller from Cologne MN

clean room and friendly staff good location

Posted 11-May-2016
There was servere weather warnings out and she said we would be told if tornado warnings were issued and where to go.
Comment from Hotel Management
15-May-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us - we are pleased to hear you enjoyed your stay!
3out of 5
by Jerry from Denver

Basic hotel for a low price

Posted 19-Apr-2016 on Hotels
Basic hotel located near the interstate that is affordable priced. Biggest negative was overwhelming smell of cigarette smoke throughout the hotel.
Comment from Hotel Management
28-Apr-2016 by Ginger, Hotel Management
We appreciate you staying with us and providing feedback. We apologize for the smoky smell you experienced while you were here. Please know you can ask our friendly desk team to move room locations - we are always happy to do everything we can to make sure our guests have a pleasant stay. We hope you will give us a second try to provide you with a great stay.
4out of 5
by A verified traveller

Posted 14-Apr-2016 on Hotels
The clerk was friendly and helpful. It was easy to spot the hotel when we came off of the interstate.
Comment from Hotel Management
28-Apr-2016 by Ginger, Hotel Management
Thank you for staying with us! We are always excited to hear compliments on our friendly desk staff - they are a wonderful group that sincerely cares about our guests. Safe travels and stop and see us again!
4out of 5
by Beverley from Winnipeg

New Victoria Inn

Posted 08-Apr-2016 on Hotels
The only disappointing feature was there was no coffee pot in the room. We really missed that. The front desk was very pleasant and since we had tire problems and we were 2 hours late to meet a our friends who also staying in the same hotel, the desk people were concerned about us. All in all was a good place to stay and close to the Kitchen restaurant.
Comment from Hotel Management
13-Apr-2016 by Ginger, Hotel Management
Thank you for staying with us and for taking the time to review our hotel! We are happy to hear you enjoyed your stay. It isn't the same as having the coffee pot in your room, but we do offer free hot coffee and cookies in our lobby 24 hours a day. It's good to hear our staff was pleasant - they are a great group that truly cares about our guests! Thank you again and we hope you will visit us again soon!
5out of 5
by A verified traveller

Posted 05-Apr-2016 on Hotels
Comment from Hotel Management
11-Apr-2016 by Ginger, Hotel Management
Thank you for staying with us and for giving us a 5 star review! We appreciate it and hope we can see you again soon!
4out of 5
by A verified traveller from Kansas

Nice hotel in a small town

Posted 05-Apr-2016
For the price, you can't beat this place. Indoor pool, and a really clean, newer environment. If you have a big suitcase, getting it to the second level can be difficult. Also, there isn't adequate parking so, if the hotel is full and you come in late, there may not be a place to park. Then, the hotel staff may just look at you and shrug their shoulders. Definitely would recommend, especially if you can get there early for one of the prized parking spots.
5out of 5
by Wolfgang

Posted 27-Mar-2016 on Hotels
Comment from Hotel Management
04-Apr-2016 by Ginger, Hotel Management
Thank you for the 5 star review! We appreciate the review and you choosing to stay with us!