Ratings based on 299 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Idaho

Satisfied

Posted 02-May-2017
Pros: Close to freeway as time is usually a factor when we travel.
We stayed here the last couple times we can through. Everything was fine, and we'd stay again.
Comment from Hotel Management
07-May-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for being a repeat guest of ours! We are glad you have enjoyed your stays with us and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Great place

Posted 01-Apr-2017
Nice rooms that appear to be updated. Very comfortable beds. The staff was friendly and helpful. Breakfast was good for self serve and offered a good variety. I plan to book at this hotel again.
Comment from Hotel Management
25-May-2017 by Victorian Inn & Suites management, Hotel Management
Thank you so much for staying with us and for taking time to give us a 5 star review! We are glad you enjoyed your comfortable bed, complimentary breakfast and our wonderful friendly service. We look forward to seeing you again! Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Posted 13-Mar-2017
Location: Good place to run at Buffalo Creek Park about 2 miles north of hotel on Highway 81.
To go up another level, this motel needs an elevator to the second floor and more varied breakfast. It is very good for the budget category. Lots of pillows on the beds probably has raised its profile.
Comment from Hotel Management
15-Mar-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for taking time to give feedback on your stay. We think we are a great deal for a great rate and we are happy you enjoyed your stay. Give us a call if you are in the area again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Arlington, Tx

Close to hwy 81/ 80.

Posted 05-Mar-2017
Just slept there on way to Sturgis S.D. Did not do anything else.
Comment from Hotel Management
06-Mar-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! Safe travels to you on your way to Sturgis!
5 out of 5
by Linda

Posted 24-Feb-2017 on Hotels
Comment from Hotel Management
26-Feb-2017 by General Manager, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very clean.

Posted 24-Feb-2017
Cons: no treadmill, but they said it was being fixed.
Our room just got new carpeting that morning, so it even smelled CLEAN! Excellent room. Coffee and cookies in lobby 24/7. Very good hot breakfast. Will go back.
Comment from Hotel Management
25-Feb-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for taking the time to review our hotel!. We are excited to be getting new carpeting and we are pleased you enjoyed your room. The extra little things we do, like the free coffee and cookies available 24 hours a day, the complimentary breakfast with extended hours of 5am to 11am, our friendly service and more make us a great value for your money. Thank you again and we look forward to seeing you again!
5 out of 5
by Jill

Pleasant suprise

Posted 20-Feb-2017 on Hotels
Warm greeting, nice comfy rooms with lots of towels and pillows! Very comfortable bed. We found a trail in town to walk and ate dinner at Chances R. The flat screen was nice and large. It was a perfect stop on our 2500 mile trip!
Comment from Hotel Management
22-Feb-2017 by General Manager, Hotel Management
Thank you! We are pleased to be a pleasant surprise on your long trip! Our hotel does have clean, comfortable rooms, extra fluffy towels and pillows and that great over size flat screen tv to go with the microwave and refrigerator. Our little community has a lot to offer and it is wonderful that you enjoyed your time here. Safe travels to you and stop and see us again if you are passing through.
4 out of 5
by Cameron

Posted 13-Feb-2017 on Hotels
Solid rooms and service. Got there early and accommodated us by giving us a room early. Rooms were clean and very nice TV's. Solid breakfast. Non-smoking rooms still smelled like smoke though.
Comment from Hotel Management
16-Feb-2017 by General Manager, Hotel Management
Thank you for staying with us and for taking the time to review our hotel. We are glad we could help you with an early check in and we are pleased you enjoyed your clean rooms, oversize tv, complimentary breakfast and our friendly service. We apologize for the smoke smell you experienced - we will certainly look into that immediately. Thank you again and we hope you can come back again!
4 out of 5
by natasha

Good breakfast selection

Posted 13-Feb-2017 on Hotels
It's was ok staff could have been more helpful at check in
Comment from Hotel Management
16-Feb-2017 by General Manager, Hotel Management
Thank you for staying with us! We are pleased you enjoyed our complimentary breakfast selection - it really is a great value for the price of our rooms. We do apologize for the less than helpful check in service you received - that is not what we expect from our team and we will address it immediately. Thank you for letting us know.
4 out of 5
by Wes

Good choice

Posted 06-Feb-2017 on Hotels
Overall clean and comfortable stay. The only issue was a slow drain in the tub causing water to pool during shower.
Comment from Hotel Management
08-Feb-2017 by General Manager, Hotel Management
Thank you for staying with us! We are glad you enjoyed a clean, comfortable stay. We do apologize for the slow drain - we will look into the issue and make sure we get it taken care of. We appreciate you letting us know. Thank you again and we hope you can come back again.