Ratings based on 344 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Wichita, Kansas

Oasis on trip to Kansas

Posted 02-Sep-2017
Perfect from beginning to end. The staff was freindly and helpful!
Comment from Hotel Management
04-Sep-2017 by New Victorian Suites management, Hotel Management
Thank you Jim! An "Oasis" on your trip is a great compliment and we are glad you enjoyed your stay! Give us a call if you are in town again!
5 out of 5
Recommended
for Families
by A verified traveller from Kansas

Exactly what we needed.

Posted 02-Sep-2017
Pros: It was clean and quiet. Very friendly staff.
Cons: The bed was a little soft, but not to the point of being uncomfortable.
Location: We were there for the Nebraska State Fair in Grand Island.
Our night's stay at the New Victorian Inn was exactly what we needed - a clean, quiet place to sleep before continuing our journey. The staff was friendly and the breakfast was pretty nice, with more choice than I expected from a smaller place.
Comment from Hotel Management
04-Sep-2017 by New Victorian Suites management, Hotel Management
Thank you Tamra! We are excited to earn your 5 star review and your kind comments! It is great to see you enjoyed your clean, quiet room, our complimentary breakfast and our wonderful friendly staff too! We hope you enjoyed the state fair! Give us a call if you are passing through again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel!!

Posted 01-Sep-2017
Overall good experience!!! Only thing rooms need to smell better.
Comment from Hotel Management
01-Sep-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We appreciate you taking the time to give feedback on your stay!
3 out of 5
by A verified traveller

Good for a place to sleep

Posted 30-Aug-2017
Room was ok. Felt small. We needed a roll away that was pulled out of a dingy corner. Overall cleanliness was below expectations - bathroom floor & ceiling were dirty. Room & carpet felt damp. Pool was good for kids. "Fitness room" on website was non existent. If you are just looking for a place to crash - it works.
Comment from Hotel Management
31-Aug-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us. We are disappointed to see we did not meet your expectations for cleanliness. We take the cleanliness issue very seriously and we will look into your comments immediately. We do not have a fitness room and we apologize for the mistake online. We appreciate your feedback and will everything we can to improve any concerns.
5 out of 5
Recommended
for Families
by A verified traveller

great place for the price

Posted 24-Aug-2017
Pros: very friendly staff; very clean. Great price. Great breakfast
Location: nice it is right off I-80
very comfy rooms, great breakfast; great staff. will definitely come back again
Comment from Hotel Management
25-Aug-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you so much! We are thrilled to earn your 5 star review and your wonderful compliments! Our goal is always to provide a great stay for a great price and we are glad we succeeded for you! Thank you again and we look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Minnesota

Great hotel for the price

Posted 23-Aug-2017
Pros: Clean, everything worked, comfortable bed.
Cons: A/C could be quieter.
We stayed one night while on a long trip. Just what we needed was a clean, well equipped spot to stop at a low price.
Comment from Hotel Management
25-Aug-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for staying with us and for taking the time to give us a 5 star review! We are glad you enjoyed a clean, comfortable stay with us and we could provide you with a great stop on your trip. Safe travels to you!
2 out of 5
by A verified traveller

Posted 21-Aug-2017
Overall it was a decent hotel. The pool was very nice but the water was cold. The reason I will not go back is because the bathroom smelled like urine. It was clean but still smelled. Also the bed was uncomfortable. My husband and I both woke up with back aches. The staff were friendly though.
Comment from Hotel Management
25-Aug-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us. We are sorry to see you were disappointed with parts of your stay. We apologize for the smell in your bathroom - we hope you mentioned it to our front desk team so we can make certain to fix any issues we can. We get many compliments on our Thank you again for staying with us and sharing feedback on your stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2017
Clean, comfortable, friendly staff. I would stay there again.
Comment from Hotel Management
19-Aug-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you! We are glad you enjoyed your clean, comfortable room and our friendly staff. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Granddaughter's Wedding

Posted 18-Jul-2017
Pros: Price
Cons: Needs updating and it would be nice if all of the smoking rooms could be in a better confined area. Not across the hall from the non-smoking.
Nice inexpensive hotel to stay at while visiting family. Close to everything. Needs some updating. Don't like the smoking rooms right across the hall from the non-smoking. Hallway stinks. The offer a good breakfast, but can be very busy at times.
Comment from Hotel Management
29-Jul-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for staying with us for your granddaughter's wedding. We hope you enjoyed a great stay during such a wonderful event for your family. We appreciate you staying with us and taking the time to share your thoughts on your stay.
1 out of 5
by A verified traveller

Horrible........

Posted 18-Jul-2017
Pay the extra $10 and stay at the Comfort Inn. No pool....staff is terrible. A real dump.
Comment from Hotel Management
20-Jul-2017 by New Victorian Inn & Suites management, Hotel Management
We are sorry you did not enjoy your stay. We are a little confused, as we do have an indoor pool that is actually available 24 hours a day. We also get many comments on our cleanliness, staff friendliness and we work hard to maintain our facility.