Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Albuquerque, United States of America

Quiet, comfortable place on the road

Posted 11-Nov-2016
Pros: The staff and location were great.
Cons: The beds were pretty "bouncy" and not super comfy.
Our stay was nice and quiet, and we felt safe here. Easy walking distance to a few restaurants, and the staff made us feel very welcome.
Comment from Hotel Management
12-Nov-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We appreciate your kind comments about our wonderful staff and great location. We are glad you enjoyed your stay and we hope you will stop and see us again!
3out of 5
by A verified traveller from Iowa

Colorado trip

Posted 10-Oct-2016
Location: Right on the hwy into York. Fast food everywhere.
Stopped in York on the way back from Colorado. Stayed here because of the ratings and rate. It's OK, but not a 4 motel! Beds were too soft and parking was terrible. Evidently, they rent to a lot of workers that all drive crew cab pickups. They partkd at the front which made it difficult to get in an out. Rooms were a little on the small side, but not bad. Beds were extremely soft. Somebody decided that they needed to walk around their room above us at 3:00 AM.
Comment from Hotel Management
18-Oct-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us on your way back from Colorado! We apologize for the noise in the early morning that disturbed your sleep. The parking does get a little crowded when we are sold out and we are sorry if that created some issues for you. We appreciate you staying with us and hope you enjoyed your trip to Colorado.
5out of 5
by A verified traveller

Good location

Posted 06-Oct-2016
Very nice young man at desk, pet friendly, nice walk in shower Great handicap accessible room
Comment from Hotel Management
09-Oct-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for staying with us and for giving us a 5 star review! We are thrilled to earn your high rating and pleased to know you enjoyed your stay!. Please give us a call if you are in the area again!
5out of 5
by A verified traveller from Wisconsin

Nice, clean

Posted 01-Oct-2016
Would stay there again on our way from Wis to Denver
Comment from Hotel Management
04-Oct-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We look forward to seeing you again on your next trip through the area!
4out of 5
by A verified traveller

Good value for the price.

Posted 17-Sep-2016
Pros: The price. Staff was friendly. Not many "extras" but if you don't need them it is a fine motel.
Served our purpose. Decent breakfast, nice beds, overall a good value.
Comment from Hotel Management
18-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We are happy to be considered a good value for the price! It is great to hear you enjoyed our friendly staff, complimentary breakfast, comfortable beds and great price! We hope you will stop and see us again soon!
5out of 5
by A verified traveller from NE

Posted 13-Sep-2016
Always stay here when I'm in the area. Check out is late and they have breakfast till noon! Staff has always been nice.
Comment from Hotel Management
17-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for the 5 star review and more importantly, for being a repeat guest of ours! We appreciate your business and we are happy we have continuously provided you with a great stay! Looking forward to seeing you again!
3out of 5
by A verified traveller from Nebraska

ok motel

Posted 12-Sep-2016
Cons: see above
Location: location is god, but no one has any idea abut local attractions
Many bugs in the room. Bitten by spider. sitting down on toilet, is like sitting in a squatting posisition to go to bathroom.
Comment from Hotel Management
23-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
We are sorry you were not satisfied with your stay. We apologize for the spider in your room - we maintain a regular preventative schedule for pests and we are sorry you still experienced a problem. We appreciate you letting us know and we will do our best to make any improvements we can.
5out of 5
by A verified traveller

Posted 05-Sep-2016 on Hotels
My stay wasn't to bad, very nice rooms, friendly staff but wish they had a the pet policy noted a little better on the site, a bit pricey for if you have 2 dogs staying with you.
Comment from Hotel Management
09-Sep-2016 by General Manager, Hotel Management
Thank you for staying with us! We are happy to hear you enjoyed your room and our friendly staff! We are a pet friendly hotel and many of our guests are appreciative of a welcome place for their pets. We appreciate you sharing your thoughts on our pet policy - we will certainly take it into consideration as a way to improve for our guests. Thank you for your feedback and we hope to see you again!
3out of 5
by A verified traveller

Small town hotel

Posted 04-Sep-2016
Quiet surrounds but lacking comfort. Temp control erratic and difficult to regulate. Pillows flat and uncomfortable. Wouldn't recommend.
Comment from Hotel Management
06-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for providing a review of your stay. We are sorry to hear you were unhappy with your room. Please know you can always contact our friendly desk staff if you have concerns about things like your temperature control or pillows. We would be happy to help in any way we can to make your stay more pleasant -whether it is providing more pillows or fixing a system issue - just let us know. We hope you will give us another chance to provide you with a stay that will impress you more!
3out of 5
by A verified traveller from Colorado Springs

Decent hotel.

Posted 03-Sep-2016 on Orbitz
Clean & comfortable, but I could hear the highway traffic all night long. I also could hear doors open & close & alarms going off in other rooms.