Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Good value for the price.

Posted 17-Sep-2016
Pros: The price. Staff was friendly. Not many "extras" but if you don't need them it is a fine motel.
Served our purpose. Decent breakfast, nice beds, overall a good value.
Comment from Hotel Management
18-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We are happy to be considered a good value for the price! It is great to hear you enjoyed our friendly staff, complimentary breakfast, comfortable beds and great price! We hope you will stop and see us again soon!
5out of 5
by A verified traveller from NE

Posted 13-Sep-2016
Always stay here when I'm in the area. Check out is late and they have breakfast till noon! Staff has always been nice.
Comment from Hotel Management
17-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for the 5 star review and more importantly, for being a repeat guest of ours! We appreciate your business and we are happy we have continuously provided you with a great stay! Looking forward to seeing you again!
3out of 5
by A verified traveller from Nebraska

ok motel

Posted 12-Sep-2016
Cons: see above
Location: location is god, but no one has any idea abut local attractions
Many bugs in the room. Bitten by spider. sitting down on toilet, is like sitting in a squatting posisition to go to bathroom.
Comment from Hotel Management
23-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
We are sorry you were not satisfied with your stay. We apologize for the spider in your room - we maintain a regular preventative schedule for pests and we are sorry you still experienced a problem. We appreciate you letting us know and we will do our best to make any improvements we can.
3out of 5
by A verified traveller

Small town hotel

Posted 04-Sep-2016
Quiet surrounds but lacking comfort. Temp control erratic and difficult to regulate. Pillows flat and uncomfortable. Wouldn't recommend.
Comment from Hotel Management
06-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for providing a review of your stay. We are sorry to hear you were unhappy with your room. Please know you can always contact our friendly desk staff if you have concerns about things like your temperature control or pillows. We would be happy to help in any way we can to make your stay more pleasant -whether it is providing more pillows or fixing a system issue - just let us know. We hope you will give us another chance to provide you with a stay that will impress you more!
3out of 5
by A verified traveller from Denver, CO

Easy assess from highway

Posted 31-Jul-2016
It was a great price. The staff was wonderful and friendly. Room wasn't quite as clean as I'd like--bathroom floor, particularly. There was a faint smoke smell in places, though our room wasn't bad. The pillows, though, were terrible and need replacing.
Comment from Hotel Management
09-Sep-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for commenting on our great pricing and especially our wonderful staff - they are a great group who truly enjoy working with our guests. We apologize if your bathroom floor wasn't as clean as it should have been - we will certainly use your comments as a training tool to make sure our housekeeping standards are upheld to our highest levels. We appreciate your comments about the pillows - we will also look into this as an opportunity to improve. Thank you for staying with us and we hope you will stop and see us again!
4out of 5
by A verified traveller

Hotel Review

Posted 26-Jul-2016
Good Hotel for the price. They had free breakfast that wasn't bad.
Comment from Hotel Management
26-Jul-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for taking the time to review our hotel! We are pleased you enjoyed your stay!
5out of 5
by A verified traveller from Kalamazoo, MI

Very nice place to stay.

Posted 26-Jul-2016
Pros: The rooms are clean and atmosphere is pleasant.
Location: Location is just off of the interstate. We have relatives nearby, so that is what we do.
This is the second time we have stayed for an extended amount of time. The rooms are clean and comfortable and it doesn't matter if you get up early or want to sleep in, they serve breakfast from 5:00 - 11:00 a.m.
Comment from Hotel Management
26-Jul-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for the 5 star review and for being a repeat guest of ours! There is no better compliment than for us to earn your repeat business and we are pleased you have enjoyed your stays with us. Our complimentary breakfast available extended hours from 5 am to 11 am is always popular with our guests - it works well for the early risers and late sleepers! Thank you again and we look forward to seeing you again!
2out of 5
by A verified traveller

No buffet breakfast and wet bed.

Posted 24-Jul-2016
When booking it says buffet breakfast which they do not even come close to having! As wel the sheets and on the beds felt wet and bathroom had a urine Oder. It was better than the first room which was pure mildew smell though. I booked here purely for what I read was a buffet breakfast and it turned out to be hardly anything very upset!!!
4out of 5
by Paul from slc

over nite stop

Posted 29-Jun-2016 on Hotels
great until the herd of buffalo construction workers left at 5am!
Comment from Hotel Management
01-Jul-2016 by Ginger, Hotel Management
Thank you for staying with us and for taking time to submit a review. We are glad you enjoyed your stay and we do apologize for the noise in the early morning hours as guests were leaving for the day. Safe travels to you this summer!
4out of 5
by Lisa

Posted 27-Jun-2016 on Hotels
Comment from Hotel Management
01-Jul-2016 by Ginger, Hotel Management
Thanks for staying with us!