Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Denver, CO

Easy assess from highway

Posted 31-Jul-2016
It was a great price. The staff was wonderful and friendly. Room wasn't quite as clean as I'd like--bathroom floor, particularly. There was a faint smoke smell in places, though our room wasn't bad. The pillows, though, were terrible and need replacing.
4out of 5
by A verified traveller

Hotel Review

Posted 26-Jul-2016
Good Hotel for the price. They had free breakfast that wasn't bad.
Comment from Hotel Management
26-Jul-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for taking the time to review our hotel! We are pleased you enjoyed your stay!
5out of 5
by A verified traveller from Kalamazoo, MI

Very nice place to stay.

Posted 26-Jul-2016
Pros: The rooms are clean and atmosphere is pleasant.
Location: Location is just off of the interstate. We have relatives nearby, so that is what we do.
This is the second time we have stayed for an extended amount of time. The rooms are clean and comfortable and it doesn't matter if you get up early or want to sleep in, they serve breakfast from 5:00 - 11:00 a.m.
Comment from Hotel Management
26-Jul-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for the 5 star review and for being a repeat guest of ours! There is no better compliment than for us to earn your repeat business and we are pleased you have enjoyed your stays with us. Our complimentary breakfast available extended hours from 5 am to 11 am is always popular with our guests - it works well for the early risers and late sleepers! Thank you again and we look forward to seeing you again!
2out of 5
by A verified traveller

No buffet breakfast and wet bed.

Posted 24-Jul-2016
When booking it says buffet breakfast which they do not even come close to having! As wel the sheets and on the beds felt wet and bathroom had a urine Oder. It was better than the first room which was pure mildew smell though. I booked here purely for what I read was a buffet breakfast and it turned out to be hardly anything very upset!!!
4out of 5
by Carolyn from Council Bluffs, IA

A great nights sleep! Comfortable room!

Posted 27-May-2016 on Hotels
I was here for a wedding in the family.
Comment from Hotel Management
29-May-2016 by Ginger, Hotel Management
It is always wonderful to hear when our guests had a great night's sleep! We are happy to know you enjoyed your room and hope you had a nice time at the family wedding too! Thank you for staying with us and stop back and see us again!
5out of 5
by A verified traveller from Kansas

Nice, close to shopping and dining.

Posted 18-May-2016 on Orbitz
Pros: I have no complaints
Location: Small town, not much to do. But plenty of dining and shopping close by.
When we got to town, our hotel was easy to find. The young lady at the desk pulled our reservation and gave us our keys right away. The staff all seemed very friendly and helpful when asked questions. Our room was comfortable, clean and quiet. Breakfast and hot coffee awaited early risers.
Comment from Hotel Management
22-May-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and for the positive review1 We are happy to hear you enjoyed your clean, comfortable room and our staff was friendly and helpful. Our breakfast is well suited for early risers and late sleepers as it is available from 5am to 11am everyday! Thanks again and we hope you will stop and see us again if you are in our area!
5out of 5
by A verified traveller from wisconsin

Posted 17-May-2016 on Orbitz
Pros: very nice and helpful staff.
At $60 per night I was a little nervous, but our stay was very nice.
Comment from Hotel Management
22-May-2016 by New Victorian Inn & Suites, Hotel Management
Thank you! We are happy to hear we surprised you in a good way! We work hard to provide a great value for a great price and we are happy you enjoyed your stay!
5out of 5
by Shirley

Posted 15-May-2016 on Hotels
Comment from Hotel Management
22-May-2016 by Ginger, Hotel Management
Thank you for staying with us - we are happy you enjoyed your stay!
5out of 5
by A verified traveller from Cologne MN

clean room and friendly staff good location

Posted 11-May-2016
There was servere weather warnings out and she said we would be told if tornado warnings were issued and where to go.
Comment from Hotel Management
15-May-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us - we are pleased to hear you enjoyed your stay!
3out of 5
by Jerry from Denver

Basic hotel for a low price

Posted 19-Apr-2016 on Hotels
Basic hotel located near the interstate that is affordable priced. Biggest negative was overwhelming smell of cigarette smoke throughout the hotel.
Comment from Hotel Management
28-Apr-2016 by Ginger, Hotel Management
We appreciate you staying with us and providing feedback. We apologize for the smoky smell you experienced while you were here. Please know you can ask our friendly desk team to move room locations - we are always happy to do everything we can to make sure our guests have a pleasant stay. We hope you will give us a second try to provide you with a great stay.