Ratings based on 328 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Granddaughter's Wedding

Posted 18-Jul-2017
Pros: Price
Cons: Needs updating and it would be nice if all of the smoking rooms could be in a better confined area. Not across the hall from the non-smoking.
Nice inexpensive hotel to stay at while visiting family. Close to everything. Needs some updating. Don't like the smoking rooms right across the hall from the non-smoking. Hallway stinks. The offer a good breakfast, but can be very busy at times.
Comment from Hotel Management
29-Jul-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for staying with us for your granddaughter's wedding. We hope you enjoyed a great stay during such a wonderful event for your family. We appreciate you staying with us and taking the time to share your thoughts on your stay.
1 out of 5
by A verified traveller

Horrible........

Posted 18-Jul-2017
Pay the extra $10 and stay at the Comfort Inn. No pool....staff is terrible. A real dump.
Comment from Hotel Management
20-Jul-2017 by New Victorian Inn & Suites management, Hotel Management
We are sorry you did not enjoy your stay. We are a little confused, as we do have an indoor pool that is actually available 24 hours a day. We also get many comments on our cleanliness, staff friendliness and we work hard to maintain our facility.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jul-2017
Comfortable stay, clean, convenient to restaurants, gas, etc.
Comment from Hotel Management
14-Jul-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver Colorado

A good place to stay and budget friendly

Posted 22-Jun-2017
Pros: I liked the customer service and the clean and comfy rooms.
Cons: Pool upkeep and a better hot selection of breakfast.
Location: Its a great place to stop on road trip as it is right next to the freeway.
The staff were super friendly. The room we were given was very comfy and clean. The cable was better than an average hotel. The breakfast was okay but it would be nice if they offered more of a hot selection as a diabetic I was not able to eat what they had to offer. The pool could use more up keep as it was a little unclean looking to me with hairs and other small things floating on top. Overall we really enjoyed our stay and will be a return customer.
Comment from Hotel Management
02-Jul-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you! We are glad you enjoyed your clean, comfortable room and our wonderful customer service! We will address the pool issue you mentioned and make certain our cleanliness is up to our standards. Thank you for letting us know.
5 out of 5
by A verified traveller

Nice, clean, quiet hotel

Posted 15-May-2017 on Hotels
The Victorian Inn is clean, had a very friendly staff and has a good breakfast. They've added two waffle irons. It is so quiet there you can't hear a soul. No slamming doors, loud talking in the hallways, no shower or toilet running. Great place to stay. Just spent a week there for York High School graduation and staying again in July for a wedding.
Comment from Hotel Management
17-May-2017 by Marketing Dept, Hotel Management
Thank you so much for staying with us and for taking the time to give us a 5 star review! We are pleased to know you enjoyed an extended stay with us for graduation. It is always great to have our guests compliment our staff, service, and cleanliness! Thank you again and we look forward to seeing you in July!
5 out of 5
by Deborah

Nice and economic!

Posted 11-May-2017 on Hotels
The room was nice and clean. The beds were very comfortable. We brought our dogs and we were nicely accommodated with a room near an exit door to ease in walking the dogs. Will stay there again.
Comment from Hotel Management
15-May-2017 by Marketing Dept, Hotel Management
Thank you for staying with us! We are glad we could provide clean, comfortable accommodations for you and your pets. It is always nice to earn 5 stars and compliments from our guests - we thank you again and look forward to seeing you again!
5 out of 5
by A verified traveller

Nice place.

Posted 10-May-2017 on Hotels
Lovely place although not new, it was clean & quiet. The employees were awesome, especially Amber at the front desk. We would definitely stay there again if in the area..
Comment from Hotel Management
13-May-2017 by Marketing Dept, Hotel Management
Thank you for staying with us and for taking the time to give us a 5 star review! We are glad you enjoyed your stay, our clean, quiet rooms and our wonderful staff. They are a great group and we are proud of the friendly, helpful service they provide. We would love to see you again - please give us a call when you are in the area again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Idaho

Satisfied

Posted 02-May-2017
Pros: Close to freeway as time is usually a factor when we travel.
We stayed here the last couple times we can through. Everything was fine, and we'd stay again.
Comment from Hotel Management
07-May-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for being a repeat guest of ours! We are glad you have enjoyed your stays with us and we hope to see you again!
5 out of 5
by A verified traveller

Relaxing stay

Posted 02-May-2017 on Hotels
Was very relaxing and breakfast was wonderful from 5-11 every day. Check-out at 12 is great. Very clean. Staff very friendly. Carpet and paint seemed close to new. Beds were soft but not too soft. Pillows great.
Comment from Hotel Management
07-May-2017 by Marketing Dept, Hotel Management
Thank you for staying with us! We are thrilled to earn your 5 star review with our clean rooms, friendly staff, comfortable beds, complimentary breakfast and late check out time! It is great to know you appreciated our efforts and we hope you can come back again!
5 out of 5
by A verified traveller

Beware dogs

Posted 02-May-2017 on Hotels
The room was clean and pleasant. However, I generally do not stay in pet friendly hotels as I have a slight allergy to pet dander. Nothing was mentioned in the description of the New Victorian Inn about allowing pets. Imagine my surprise then to be awaken at 10:00 pm but the barking of a large dog seemingly across the hall from us. The front desk, when called, did manage to get the dog to be quiet but I now worried that our room also had had a dog/dogs in it. We were assured that dogs were only allowed in specific rooms but I can't help but wonder if others with allergies might end up in the "dogs" special rooms. Otherwise the stay was pleasant and the breakfast was tasty even tho the breakfast area was very small--I remember 4 tables in all. It did have fresh fruit available which was very nice.
Comment from Hotel Management
07-May-2017 by Marketing Dept, Hotel Management
Thank you for staying with us! We are happy to hear you enjoyed your clean, comfortable room. We are a pet friendly hotel and most guests are very respectful with their canine travel partners. We understand there are allergy issues for some people and we take great care in the cleanliness of our facility. A variety of fresh fruit is always available at our complimentary breakfast every day and we are pleased to say our breakfast is available extended hours of 5am to 11am every day too. We our glad you enjoyed a pleasant stay and we hope to see you again!