Ratings based on 276 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

York business

Posted 17-Jan-2017
Very helpful staff rooms clean comfortable week's stay
Comment from Hotel Management
18-Jan-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We are happy you enjoyed your clean room and our wonderful staff. Come back and see us again soon!
3out of 5
Recommended
for Everyone
by A verified traveller from CO

Over night stay

Posted 13-Jan-2017
Pros: I like the price, beds, space, fridge, breakfast, and quiet.
Cons: I love a hot bath to wind down after the long drive so a clean tub sets my mood... the tub needed better look at... counted 10 pubic hairs. yuck.
Location: Walmart, Starbucks, Wendys... just enough for us when we have our overnight stay b4 heading onto our destination.
Everything fine except bathtub. slow drain and quite a few p. hairs (enough said about that) Quiet and beds comfortable. sink and toilet clean.
Comment from Hotel Management
13-Jan-2017 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us and taking time to share your thoughts. We are happy to hear you enjoyed our comfortable beds, quiet, spacious rooms and our great price. We do apologize for the bathtub as that does not meet our expectations either. We will address this immediately with our housekeeping team to make sure our rooms are up to our standards. We appreciate you letting us know and wish you safe travels to your destination.
4out of 5
Recommended
for Everyone
by A verified traveller

Christmas week work stay.

Posted 25-Dec-2016
Pros: During my stay the room was priced modestly, everything about the room and hotel was very clean and kept up with well.
Cons: Nothing
Location: My trip was a business matter and they took care of me.
Hotel staff called me to note my arrival time. Moved me to a choice first floor room to accommodate my luggage when they were booked near capacity. Responsive staff, friendly, professional.
Comment from Hotel Management
27-Dec-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you! We are glad we could provide you with great service and a great stay while you were in town for business. We appreciate you staying with us and sharing your kind comments with us! Come back and see us again if you are in the area!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2016
I was impressed as to the to the tidy condition and cleanliness of the room. It was quiet and peaceful. Made for a very comfortable stay, with competitive pricing. A win, win choice!
Comment from Hotel Management
11-Dec-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for the 5 star review of your stay at the New Victorian Inn & Suites! We appreciate you staying with us and taking the time to provide feedback. Our team works hard to provide a clean, comfortable and welcoming stay and we are pleased you enjoyed your time with us. Thank you again and we hope you will come back again .
4out of 5
Recommended
for Everyone
by A verified traveller from Albuquerque, United States of America

Quiet, comfortable place on the road

Posted 11-Nov-2016
Pros: The staff and location were great.
Cons: The beds were pretty "bouncy" and not super comfy.
Our stay was nice and quiet, and we felt safe here. Easy walking distance to a few restaurants, and the staff made us feel very welcome.
Comment from Hotel Management
12-Nov-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We appreciate your kind comments about our wonderful staff and great location. We are glad you enjoyed your stay and we hope you will stop and see us again!
4out of 5
by A verified traveller

Posted 19-Oct-2016 on Hotels
I needed to stay here as a place to sleep for one night - it was easy to get to, clean, quiet, and the breakfast was good.
Comment from Hotel Management
21-Oct-2016 by General Manager, Hotel Management
Thank you! We are happy you enjoyed your clean, comfortable room and a good night's sleep! Stop back and see us again if you are in the area!
3out of 5
by A verified traveller from Iowa

Colorado trip

Posted 10-Oct-2016
Location: Right on the hwy into York. Fast food everywhere.
Stopped in York on the way back from Colorado. Stayed here because of the ratings and rate. It's OK, but not a 4 motel! Beds were too soft and parking was terrible. Evidently, they rent to a lot of workers that all drive crew cab pickups. They partkd at the front which made it difficult to get in an out. Rooms were a little on the small side, but not bad. Beds were extremely soft. Somebody decided that they needed to walk around their room above us at 3:00 AM.
Comment from Hotel Management
18-Oct-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us on your way back from Colorado! We apologize for the noise in the early morning that disturbed your sleep. The parking does get a little crowded when we are sold out and we are sorry if that created some issues for you. We appreciate you staying with us and hope you enjoyed your trip to Colorado.
5out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 06-Oct-2016
Very nice young man at desk, pet friendly, nice walk in shower Great handicap accessible room
Comment from Hotel Management
09-Oct-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you so much for staying with us and for giving us a 5 star review! We are thrilled to earn your high rating and pleased to know you enjoyed your stay!. Please give us a call if you are in the area again!
5out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Nice, clean

Posted 01-Oct-2016
Would stay there again on our way from Wis to Denver
Comment from Hotel Management
04-Oct-2016 by New Victorian Inn & Suites management, Hotel Management
Thank you for staying with us! We look forward to seeing you again on your next trip through the area!
4out of 5
by A verified traveller

Good value overall

Posted 28-Sep-2016 on Hotels
"Fitness Center" consisted of one dated exercise bike in a small room with the washers and dryers. Staff was friendly and professional. Place was clean, quiet, and served its purpose. I wasn't happy to see a price advertised on the marquee that was less than what I paid on Hotels.com.