Ratings based on 1,500 Verified Reviews

4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel

Posted 11-Sep-2017
Excellent location, friendly staff, clean modern rooms. Only one tiny problem, the rooms were slightly too small but the overall experience was highly enjoyable and I'd definitely use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in very good location

Posted 11-Sep-2017
Great hotel in a very good location in York. Very clean and very helpful and friendly staff. Much better than the regular Hilton hotels. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Falkirk

Nice hotel near to the city centre

Posted 02-Sep-2017
Pros: Modern, with friendly helpful staff.
Cons: Plates were cold at breakfast.
Location: Inside York city walls. 10 minute walk to city centre (or 20 min stroll), where you have access to river cruise, shambles, museums, theatres etc.
Great location for York city centre. Good base for visiting, and near to most attractions. Good selection of restaurants to suit all tastes nearby.
3 out of 5
Recommended
for Everyone
by A verified traveller from Durham.

Usually great, disappointed this time.

Posted 29-Aug-2017
The main part of the hotel and the staff as usual were great. The issue we had was that the room was on the basement level. The housekeeping staff seem to use this corridor to store their trolleys and equipment. Every time we came out of the room or returned to the room we had to negotiate the trolleys and Henry hoovers. I appreciate rooms have to be cleaned but this was beyond that. Big cage trolleys full of sheets and towels It was if hotel was full, this was the service area and they'd granted us a room at the inn as a favour seriously disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant and Comfortable Accommodations in York

Posted 23-Aug-2017
My wife and I recently stayed for a couple of nights at Hampton by Hilton York and found the accommodations to be very comfortable. We did not make use of all of the facilities at the hotel but found the facilities that we did use to be great. The included breakfast was a pleasant way to start the day. Staff at the hotel were friendly and helpful. The only complaint I would have is that the shower was a bit more slippery than other showers I have used at other hotels. It's a safety matter that the hotel may want to look into. I would otherwise not have any hesitation in recommending this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Convenient to both station and centre of York.

Posted 23-Aug-2017
Although the street the hotel is in is a little shabby, it does mean the hotel is quiet and off the main thoroughfares, and is a 5min walk from the station. The room was clean and perfect for me and my two young boys for a couple if days to explore York - and within 15min walk (at a 6year old's pace) of the main tourist attractions. Staff were polite and helpful, and I stay here again, be it pleasure or work.
5 out of 5
Recommended
for Everyone
by A verified traveller from Decatur, GA

Convenient

Posted 21-Aug-2017
The hotel is close to the train station and within easy walking distance of the major attractions and shopping. The hotel was very clean, and the staff were friendly and accommodating. Walking the City Walls, the National Train Museum, York Minster, and the Shambles were the highlights of our visit. There are ample resterants and night life options.
4 out of 5
Recommended
for Everyone
by A verified traveller from hampshire

City centre short stay

Posted 21-Aug-2017
With sofa bed down the room is cramped but sufficient for our needs. Excellent breakfast, relaxed atmosphere. Expensive bottled water at reception. Good location for shops & exploring town
4 out of 5
Recommended
for Everyone
by A verified traveller from melb Australia

short walk from the train station

Posted 19-Aug-2017
Great hotel in a fantastic city with a really excellent breakfast room. All the staff were great but Charles the chef was wonderful! We walked all over York from this hotel and would recommend it highly
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Nice hotel in a good location

Posted 15-Aug-2017
It was overall a good experience, walking distance from the train station and close to shopping, dining and historic sites. The room was comfortable and the breakfast was excellent, especially the fruit selections and the coffee selections.