Best Western Kilima Hotel

Photo gallery for Best Western Kilima Hotel

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Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Best Western Kilima Hotel

Best Western Kilima Hotel

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
129 Holgate Road, York, England, YO24 4AZ

Explore the area

  • Popular LocationMicklegate Bar11 min walk
  • Popular LocationYork National Railway Museum15 min walk
  • Popular LocationYork Dungeon19 min walk
  • AirportLeeds (LBA-Leeds Bradford)40 min drive

Choose dates to view prices

About this area

York

Located in York, Best Western Kilima Hotel is near a train station. National Railway Museum and York Grand Opera House are cultural highlights, and travellers looking to shop may want to visit Shambles and McArthur Glen Designer Outlet. Looking to enjoy an event or a game while in town? See what's happening at York Racecourse or Bootham Crescent Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Bar Convent Museum - 10 min walk
  • Micklegate Bar - 11 min walk
  • York National Railway Museum - 15 min walk
  • York Dungeon - 19 min walk
  • Yorkshire Museum Gardens - 3 min drive

Getting around

  • York (QQY-York Train Station) - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 40 min drive

Restaurants

  • Oxo's On The Mount - 7 min walk
  • Lo Spuntino - 7 min walk
  • Jorvik Spice - 8 min walk
  • Valentinos - 8 min walk
  • Delrio's - 10 min walk

About this property

Best Western Kilima Hotel

3-star Victorian hotel near Shambles
This smoke-free hotel features an indoor pool, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and laundry facilities. All 26 rooms offer free WiFi, room service and coffee/tea makers. Hairdryers, phones and ironing boards are among the other amenities that guests will find.
Best Western Kilima Hotel offers 26 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured uncovered self parking on site (GBP 10.00 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–10 AM: GBP 12.50 for adults and GBP 5.00 for children
  • 1 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • No lifts
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express checkout

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.50 for adults and GBP 5.00 for children (approximately)
  • Uncovered self-parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best Western Kilima
Best Western Kilima Hotel
Best Western Kilima Hotel York
Best Western Kilima York
Kilima Hotel
Kilima Hotel Best Western
Best Western York
York Best Western
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 76 out of 197 reviews
5 - Excellent 39%
Rating 4 - Good. 82 out of 197 reviews
4 - Good 42%
Rating 3 - Okay. 28 out of 197 reviews
3 - Okay 14%
Rating 2 - Poor. 9 out of 197 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 197 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly disappointing
The hotel was tired and in need of updating. The bed was broken and uncomfortable. Also had to pay for parking which wasnt made clear at booking. Only one staff member on site. Was disappointing sadly.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
The staff were very polite and helpful
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and knowledgeable staff. A little way out of town but that was pwrfect for us. Very clean. Coukdnt fault it. Recommend.
Stayed 2 nights in Aug 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2021