Ratings based on 194 Verified Reviews

4.1 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Staffordshire

Lovely spa/golf hotel in Yorkshire countryside

Posted 06-Jun-2017
Pros: Room and bathroom were very clean and towels were large and soft. Breakfasts were very good. Spa facilities were also good.
Cons: Although the room was reasonably spacious, it could be improved with a larger bed and some form of air conditioning as it was very hot at night.
Location: Good location in North Yorkshire countryside, not too far from park and ride into city of York
Spent two nights in this lovely country hotel and spa. Booked this hotel as we had been before and enjoyed it then. Also, we were visiting a local vineyard for some wine tasting, which was only a few miles away. Our stay was for rest and relaxation so we enjoyed the pool, sauna and hot tub. Breakfasts were very good and evening meal okay although the wine is expensive. Room was clean and reasonably spacious but very hot as only a small window. We asked for a fan but too noisy at night.
3 out of 5
by A verified traveller from Devon, UK

Poor unhappy Staff

Posted 31-May-2017
Pros: The location and hotel building.
Cons: Staff to cheer-up and treat customers with a little bit more respect.
The hotel itself is in a nice location and is a beautiful building. The room we had was clean and nicely decorated but had terrible squeaky floorboards all over. The room telephone did not work and the duty manager was unable to fix it despite his attempts. This was our second stay at this hotel and it was our view that the standards were in decline. Sadly, the staff let it down and do not appear to be happy in their work. They do not pay attention to detail for example, I asked for 2 fried eggs for my breakfast and only one provided. There was no apology just "do you want me to get another one". The coffee was awful taste and very weak. I would seriously have to think twice before returning again!
Comment from Hotel Management
05-Jun-2017 by SWoodeson, Hotel Management
Dear Guest, Thank you for your review of our hotel. We take all of our guests' compliments and critiques very seriously and as you may have noticed we generally receive very good reviews. I hope we will have the opportunity to welcome you back again, I am confident that you will have a more memorable stay, for the right reasons. Kind Regards, Stewart Woodeson General Manager
4 out of 5
by A verified traveller

Posted 29-Apr-2017 on Hotels
good breakfast, room good size but, the toilet did not work had to pour extra water for flush every time when the cleaner forgot to replace the loo paper in the toilet ask at reception for a roll the look.... so put a bit of a bummer on the stay. On a good note swimming pool/sauna very good just, if you get a room at the top make time for the lift IF YOU Won't TO GO.or bring a bucket for the water.
Comment from Hotel Management
01-May-2017 by Christophe Gitton, Hotel Management
Dear Guest, Thank you so much for your custom and review of Aldwark Manor Golf & Spa Hotel. We are always trying our utmost to deliver the best service to our guests and I am hope that we have made your stay enjoyable. Our maintenance team have been made aware of the toilet issues and will be checking all toilets to resolve any faults. We look forward to seeing you again soon. Kind Regards, Stewart Woodeson General Manager
4 out of 5
by David

Disturbed sleep

Posted 16-Apr-2017 on Hotels
There was a ticking noise in the bedroom that kept us awake most of the night.
Comment from Hotel Management
24-Apr-2017 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for your review. I hope you had a great stay. Apologies for the ticking noise that kept you awake, we will keep an eye out for any further mentions of this. We look forward to having the opportunity of welcoming you back soon. Kind Regards Stewart Woodeson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Absolutley wonderful would love to go back!

Posted 31-Mar-2017 on Ebookers
Awesome hotel loverly facities friendly staff nothing to complain about really loverly hotel!
Comment from Hotel Management
24-Apr-2017 by SWoodeson , Hotel Management
Dear Guest, Thank you so much for your kind review, I was delighted to read that you had a wonderful stay with us and enjoyed our hospitality. We look forward to having the opportunity of welcoming you back soon. Kind Regards Stewart Woodeson General Manager
5 out of 5
by Stephen

Posted 17-Mar-2017 on Hotels
Great grounds, recreation facilities etc.
Comment from Hotel Management
31-Mar-2017 by Christophe Gitton, Hotel Management
Dear Guest, Thank you so much for your kind review, I was delighted to read that you had a wonderful stay with us. We look forward to having the opportunity of welcoming you back soon. Kind Regards Stewart Woodeson General Manager
5 out of 5
by Hannah

Wonderful Stay!

Posted 05-Mar-2017 on Hotels
Had a wonderful stay! Couldn't fault anything. Clean and high quality room and public areas. Swimming pool, jacuzzi, sauna and steam room were wonderful. We had them all to ourselves most of the time and they're open until 10pm. Breakfast was also excellent. Really good choice and attentive service. All staff we encountered were very friendly and helpful. Nice quiet location in little village, with Aldwark Arms a couple of mins walk offering delicious menu. Hope to be back soon!
Comment from Hotel Management
08-Mar-2017 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for such a lovely review of our hotel. I am delighted that our food, general standards and service levels reached and exceeded your expectations. I look forward to welcoming you back to Aldwark Manor Golf & Spa Hotel in the not too distant future. Kind regards, Stewart Woodeson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Billingham, UK

Country hotel with spa and golf facilities

Posted 16-Feb-2017 on Ebookers
Had a lovely couple of days relaxing at Aldwark Manor, thoroughly enjoyed the food, scenery and pool facilities during our stay and the staff were very friendly and couldn't do enough to help. The hotel did however seem to be understaffed, there was a cracked window in our room and a chair that had a very poorly repaired tear in the fabric. None of these things impacted on our comfort particularly though so I would happily stay there again
Comment from Hotel Management
21-Feb-2017 by Stewart, Hotel Management
Dear Guest, Thank you so much for your custom and review of Aldwark Manor. We are always trying our utmost to deliver the best service to our guests and I am glad that we have made your stay enjoyable. I have noted your comments and brought these to the attention of our maintenance and housekeeping teams. We look forward to seeing you again soon. Kind Regards, Stewart Woodeson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Durham

Great hotel, ideal location for a quiet getaway

Posted 16-Feb-2017
We stayed for a couple of romantic nights away. The location was ideal, peaceful and quiet but not far from York for a days adventure. The staff were great, especially the young dark haired girl on the desk. The food was top notch and the portions very generous. All in all a great few days away!
Comment from Hotel Management
21-Feb-2017 by Stewart, Hotel Management
Dear Guest, Thank you for such a lovely review of Aldwark Manor Golf & Spa Hotel. I am delighted that our food, general standards and service levels reached and exceeded your expectations. I look forward to welcoming you back to our hotel in the not too distant future. Kind regards, Stewart Woodeson General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Wigan

Great place for out of season break

Posted 11-Feb-2017
Pros: Comfy clean rooms and nice restaraunt
Location: easy reach for York and the Yorkshire Moor towns
Great value for an out of season break, good spa facilities and lovely grounds
Comment from Hotel Management
21-Feb-2017 by Stewart , Hotel Management
Dear Guest, Thank you so much for your kind review of Aldwark Manor Golf & Spa Hotel. I was delighted to read that you had a wonderful stay with us and enjoyed our hospitality. We look forward to having the opportunity of welcoming you back soon. Kind Regards Stewart Woodeson General Manager