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Reviews of Hotel Le Maxime, BW Signature Collection

4 out of 5
Hotel Le Maxime, BW Signature Collection
2 Quai de la Marine, Auxerre, Yonne

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 190 reviews" "
Rating 8 - Good. 62 out of 190 reviews" "
Rating 6 - Okay. 12 out of 190 reviews" "
Rating 4 - Poor. 6 out of 190 reviews" "
Rating 2 - Terrible. 2 out of 190 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position by the river. Auxerre was a nice and interesting town to visit
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this town, the hotel was great, and amazingly helpful and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, courteous and helpful. The conditions and service were excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location. Building is getting old, but maintained to a good standard.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Joann

Stayed 1 night in Aug 2023

10/10 Excellent

RICHARD

Stayed 3 nights in Jul 2023

10/10 Excellent

Jo

Stayed 1 night in Jul 2023

10/10 Excellent

Robin

Stayed 2 nights in Jun 2023

10/10 Excellent

WILLIAM KEVIN

Stayed 1 night in Jun 2023

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only thing was the wifi.it doesn't work in our room ....
Stayed 2 nights in May 2023

10/10 Excellent

CHRISTOPHE

Stayed 1 night in May 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Great location opposite the river. On site parking at €13.50 but well worth the cost. Staff were very friendly and polite. Room was good although no internet available. Walkable to all sites. Breakfast was plentiful and great variety. Well worth a visit.
Stayed 1 night in Apr 2023

10/10 Excellent

Galina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. Location is superb, 5 min stroll to old town and Cathedral. Parking outside free of charge after 7 pm or you can pay at the hotel. Rooms are great size with super big beds, good showers Special thanks to night porter who is really friendly and helpful and pleasure to chat with. Thank you for our great stay.

10/10 Excellent

Michael

Stayed 2 nights in Aug 2022

4/10 Poor

LINDA

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Nathalie

Stayed 1 night in Jul 2022

10/10 Excellent

Debbie

Stayed 1 night in Jun 2022

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View of river from room and friendly helpful staff. Great breakfast but missed having a restaurant on-site.
Stayed 2 nights in Apr 2022

10/10 Excellent

Stephen John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very nice to have water and expresso machine in room. Auxerre a lovely town to wander around. Excellent breakfast excellent position.
Stayed 1 night in Apr 2022

10/10 Excellent

Adina

Stayed 1 night in Mar 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely little hotel in a perfect location. Staff really friendly and accomodating. Parking on site a real bonus. Will be staying there again next year.
Stayed 1 night in Mar 2022

6/10 Okay

Leslie

Liked: Staff & service
Disappointing
Very small room. Nothing special except for the location. Less than I expected from this group. No restaurant and no room service.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in the heart of Auxerre
This is a well - located hotel on the river in Auxerrre a few minutes from the old town. Comfortable rather than elegant with very friendly and welcoming staff. The excellent breakfast deserves a special mention.
Stayed 2 nights in Nov 2021

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A lovely place and lovely staff
Stayed 1 night in Sep 2021

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dated and in need of renovation in the lobby.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Elodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and nice staff !
Stayed 2 nights in Oct 2020

2/10 Terrible

JC, England

Travelled with partner
Disliked: Staff & service
My car was damaged by the automatic gate in their car park and despite saying they would pay for the damage my emails have been ignored. Very disappointing behaviour. Hotel itself is in a good location on the river but our room was at the back with a view of a wall. Also, very hot in the room.
Stayed 1 night in Jul 2020

10/10 Excellent

R.Fernando, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy hotel, located at the front of the river, a few steps from the cathedral and the old town. Under our request they moved us to a room with river view at not extra cost, really wonderful place to stay!
Stayed 2 nights in Aug 2020

10/10 Excellent

YvonneR, Crail, Scotland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Staff very helpful.room was delightful.
Stayed 1 night in Jul 2020

8/10 Good

Calatrava, Crans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient close to the center and to the river many restaurants nearby
Stayed 1 night in Jun 2020

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel in need of a reno. People very polite and helpful
Stayed 1 night in Oct 2019

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and good value for money
A fine hotel in a good setting on the riverside and right on the edge of the old town. Comfortable newly decorated room.
Stayed 1 night in Oct 2019

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to explore the region
Great little hotel, large room with full-size bathroom. The breakfast was really great, so much variety and fresh food.
Stayed 1 night in Oct 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Ta, Cairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to all attractions . River view. Next to tourist office
Stayed 1 night in Sep 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maxine gets max review
Lovely setting and very accommodating staff. Plenty of places to walk with interesting places to see. Lots of restaurants close by as alternative of hotel...which was verygood.
Stayed 1 night in Aug 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really nice hotel, comfortable and in a great location by the water. Friendly, helpful staff and very good value. Definitely going back.
Stayed 1 night in Aug 2019

8/10 Good

Sarah, Bath, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A really pleasant hotel. Great location right on the river and very easy to walk around the town. The hotel itself has a little parking and has a small bar and reception area. The rooms are very comfortable and clean. Housekeeping needs a little attention as we had no toilet paper in our room , nor a remote for the TV, but it didn't really bother us as there were ample tissues and we didn't want to watch Television anyway. But it is the little things that count and it doesn't take much to do a final check before guests arrive. The beds are extremely comfortable. Minibar well stocked , although we were only given 1 bottle of complimentary water between us. Only 1 black coffee sachet (we both drink black coffee so no choice but to go out and get our own coffee!) and 1 milky coffee sachet. I sort of had a feeling they had stocked it for a single guest rather than a couple - but I could be wrong. The town itself is amazing. Well worth a good wander around. We arrived on a Monday and as the hotel does not have a restaurant of its own, there wasn't much choice of local restaurants that were open. It might be worth investigating restaurants before you arrive, because the establishment we eventually settled on was totally appalling ! It has been a long time since we have not been able to actually eat the meal offered! Especially in France! HA! It did give us a giggle. Overall, I would stay here again as the location is so good and the rooms are very comfortable.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Staff & service, room comfort
Excellent location.Helpful and friendly staff. Good on site Parking. Room fine but decor and particularly carpets a little tired.
Stayed 1 night in Aug 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Excellent location overlooking the river near the beautiful old part of town, Auxerre is lovely and well worth a visit. Room was OK though a little on the small side. Hotel seems to be undergoing some renovations and it is a bit tired so could do with some updating in places. No restaurant available though it clearly has offered meals at one time, This is not a problem as there are plenty of restaurants close by, Breakfast was fine though rather expensive as is generally the case in France. Staff very friendly and helpful, Would recommend mainly on account of location.
Stayed 3 nights in Jul 2018