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Map 1-3-23 Kitasaiwai Nishi-ku Yokohama Kanagawa-ken 220-0004 Japan 020 3564 5165

Get an overview of this hotelRomantic Nishi hotel in Yokohama City Centre, near Yokohama Museum of Art

Collecting Nectar Points

Popular property highlights

Free WiFi
Indoor pool
Business centre
24-hour front desk
Concierge services

Location

Located in Yokohama City Centre, this romantic hotel is within 2 mi (3 km) of Yokohama Museum of Art, Pacifico Yokohama and Landmark Tower. Yokohama Cosmo World and Yokohama Stadium are also within 3 mi (5 km).

Hotel features

7 restaurants, an indoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site.

Room amenities

All 348 rooms offer free WiFi and free wired Internet, plus fridges and TVs with cable channels. Guests will also find minibars, room service (during limited hours) and premium bedding.

Yokohama Bay Sheraton Hotel & Towers

1-3-23 Kitasaiwai Yokohama Kanagawa-ken 220-0004

Renovations & Closures

The property will be renovating from 04 January 2018 until 31 March 2018 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Yokohama Bay Sheraton Hotel & Towers provides a spa tub and a fitness centre. Dining is available at one of the hotel's 7 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to A business centre. 12 meeting rooms are available. This business-friendly hotel also offers tour or ticket assistance, coffee/tea in common area and concierge services. Guests can use the health club at a partner property. For a surcharge, a round-trip airport shuttle (available at scheduled times) is offered to guests. On-site parking is available (surcharge).

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Lift 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Business centre 
  • Conference space 
  • Porter 
  • Express check-out 
  • Tours/ticket assistance 
  • Built in 1998 
  • Pool cabanas (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sunloungers 
  • Self parking (surcharge) 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 12 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 7 
  • Concierge services 
  • Shopping on site 
  • Spa tub 
  • Total number of rooms - 348 
  • Number of floors - 28 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transport (surcharge) 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Slippers 
  • In-room safe 
  • Television 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Free wired Internet 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Teppanyaki Sagami – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner.

Ko-No-Hana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner.

Compass – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Sai-Ryu – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Bay West – This bar only serves dinner.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 20 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5940.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
No cots (infant beds) available
Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: JPY2900 for adults and JPY1450 for children (approximately)
  • Airport shuttle fee: JPY580 per person (one-way)
  • Airport shuttle fee per child: JPY290 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY1860 per night (in/out privileges)
  • Rollaway bed fee: JPY5940.0 per night
  • Facilities fee: JPY2160 per person, per day and includes use of:
– Fitness facilities
– Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Yokohama Bay Sheraton Hotel Towers
  • Yokohama Bay Sheraton Towers
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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