Exterior

Reviews of Court Hotel Shinyokohama

3 out of 5
Court Hotel Shinyokohama
2-13-1 Shinyokohama, Kohoku-ku, Yokohama, Kanagawa-ken

Reviews

7.8

Good

Rating 10 - Excellent. 283 out of 1003 reviews" "
Rating 8 - Good. 429 out of 1003 reviews" "
Rating 6 - Okay. 206 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount you pay, you get so much value from this hotel. There’s no bells and whistles, and it’s not a fancy, glitzy hotel, but it’s very clean, comfortable, and the staff are wonderful. Great value and overall wonderful experience.
Stayed 8 nights in Mar 2024

10/10 Excellent

ito

Liked: Cleanliness, staff & service, property conditions & facilities
お世話になりました。ありがとうございます
Stayed 2 nights in Dec 2023
Response from Court Hotel Shin-Yokohama on 28 Jan 2024
ご宿泊いただきありがとうございます。次回のご宿泊を心よりお待ちしております。

6/10 Okay

Riki

Liked: Cleanliness
Good location, easy access to train station.
Good location. Many convenience store near by. 5 min walk to train station.
Stayed 4 nights in Dec 2023

8/10 Good

Dumitru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023

6/10 Okay

craig

Business traveller
Disliked: Cleanliness, property conditions & facilities
Carpet outside the room had some type of brown food(?) that was there for the full stay as was some ramen spill on the carpet below the microwave on 5th floor. Dont they vacuum? Room is old and small.
Stayed 3 nights in Nov 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located near Shin Yokohama Station and a large shopping area for souvenirs and dining.
Stayed 2 nights in Sep 2023

8/10 Good

Masami, Dublin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good staying experience with a reasonable pricing.
Stayed 1 night in Jul 2023

10/10 Excellent

Izumi

Stayed 1 night in Jun 2023
Response from コートホテル新横浜 on 20 Jun 2023
この度は、当ホテルをご利用頂き、誠にありがとうございます。また、ご多用な中、口コミをお寄せくださり重ねて御礼申し上げます。お客様のよきご滞在にお力添えできましたことは私どもと致しましても大変嬉しく感じております。これからもお客様のご満足の為、日々努力を重ねて参ります、今後ともコートホテル新横浜をご愛顧賜りますようお願い申し上げます。

10/10 Excellent

OSCAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice and well located, near the JR railway and subway stations.
Stayed 3 nights in Apr 2023

6/10 Okay

Rika

Disliked: Cleanliness, amenities
Most of experience okay. But I found hair in the bus tab. It is reason that decrease rate of this hotel.
Stayed 1 night in Dec 2022

4/10 Poor

Luis Orlando

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2022

4/10 Poor

Hiromi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very old bathroom.
Stayed 1 night in May 2022

6/10 Okay

Randolf

Liked: Staff & service
Cost / Performance is great
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Mostly good
Super friendly and helpful staff! But the room was a little dirty and smelled like cigarette smoke.
Stayed 1 night in Nov 2021

6/10 Okay

KENJIMAIKERU

Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jederzeit wieder
einfach zu finden, Top Lage, einfach toll :) Jederzeit wieder
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a quiet neighborhood. Very close to the station.
Stayed 4 nights in Dec 2019

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip Top
Perfect for my trip agenda. I tripped over a bollard (CAREFUL, they're VERY sneaky!) and the staff were very helpful and patched me up in minutes. Great location, plenty of stuff to see. Restaurants and bars are pretty cheap and nice enough. All in all, very good memories
Stayed 3 nights in Oct 2019

6/10 Okay

Garry

Travelled with group
Stayed 3 nights in Oct 2019

2/10 Terrible

Mrs S

Disliked: Cleanliness, property conditions & facilities
The room smelled of old smoke and was unbearable
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed here for the rugby World Cup final. Half mile walk or so to stadium so very convenient for Nissan stadium and is only 10 minute walk from Shin Yokohama station where you can get a direct bus to/from Haneda from. Hotel is not modern but is functional and perfect to just use as a base to visit the area.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Room was very tired -= prefab bathroom from the 1970s, in need of a refit.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for our purpose. Good hatel clean friendly service loved the Japanese bath . Small but deep ha ha . Good restaurants very close
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near Shin-yokohama Station and Nissan Stadium. Match days atmosphere was awesome. Near many 24 hrs convenience stores. Many food outlets. Hotel staffs are polite. Room are clean.
Stayed 2 nights in Oct 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

JHBELL, Boise, Idaho USA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to be close to the rugby World Cup games at the stadium. Was not expecting much but plenty surprised on how nice the hotel was and friendly the staff is. If you are looking for a great meal, just walk across the street! Convenient, easy, clean. Staying here made our rugby weekend.
Stayed 1 night in Oct 2019

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramen museum close by
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, cute, comfortable, and relatively spacious.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located to the Nissan Stadium. Staff very friendly and helpful. Quick check-in and out. Room very small but okay to sleep. TV only had Japanese. Was very expensive for the size of the room. $300 per night. Guess it was due to the RWC and therefore the great location. About 15min walk from the Shin Yokohama Station.
Stayed 2 nights in Sep 2019

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for rugby World Cup
Perfect spot for the rugby World Cup games. 5 min walk to sin Yokohama station or bus to haneda airport.
Stayed 1 night in Sep 2019

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to access the JR and Subway station -Shinyokohama.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and very quiet as it is about 3-5 minutes away from the busy parts of Shin- Yokohama, the main station. The room is clean and the bed is comfortable to sleep in but you can sense and especially smell from the moment you enter the establishment that it’s quite old. The reception/ lobby is impressively elegant and the staff are very courteous. Over- all I would rate my stay as satisfactory and the price reasonable.
Stayed 4 nights in Aug 2019

4/10 Poor

DL, Malaysia

Travelled with family
Liked: Cleanliness, staff & service
I liked the room being spacious and the bed was comfortable. I did not like the room did not provide any tea spoon to make coffee/ tea. Also the room still uses the key and not card. Checking in was rigidly at 3:00pm. I arrived at 2:45pm and they just would not bother looking into my details and informed me the check in time was 3:00pm.
Stayed 4 nights in Aug 2019

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rates with quality rooms👍
Fantastic value for money!
Stayed 2 nights in Aug 2019

4/10 Poor

JorisV, Antwerp, Belgium

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ready for teardown... Rooms are ancient.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good staff, bad bathroom and worse policies!
First, the have a 10am checkout policy I noticed even other that stayed there weren't aware of when they booked. Alongside the 10am checkout is a late check in time so they have hours as if they are a resort of some sort. The bathroom had such a strong sewage odor I avoided it at all cost and even was grossed out to shower in it. It also took awhile to find the light for it which is on the bedroom wall. The AC unit is not English friendly. The linens and beds and room outside that were clean but there are few people who would be able to overlook that smell. The front desk staff was very courteous and the positive aspect to the hotel. In addition to the 10am checkout they charge 1080 yen for an additional hour so 2160 yen if you want a standard checkout time. I would not bother booking here. There are other options that are cleaner and better overall. The website of the hotel claims to have a best rate guarantee which is not true and I didnt even feel like pressing the issue and just booked on hotels.com which was cheaper and simpler to use.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Class Hotel
This is my 2nd stay at the hotel. Check in and out was a breeze. Location is a 6 min walk from Shin Yokohama Station. Nearby are restaurants and convenience stores and drugstores. There’s a self service coffee/tea making station in front of the front desk; for drinking in and take away .
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Room was so small. I couldn't use even a chair .US$160.00 per night was overcharged .
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room was a little small. so there was not enough space to open my baggage...
Stayed 7 nights in Jan 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018