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"This property stated that it does not cooperate with Vrbo, and once I know that fact, I got difficulties to cancel my booking."

"Unhygienic and dirty. The bathroom had wet yellow urine spilled on toilet and the previous occupants toiletries were still there. The bed had so many stains and when we removed the blanket there was mud and dirt inside. They did not clean the sheets after the previous occupants. The room had small bugs crawling and we can’t step foot outside in the patio either. We spent the night in disgust as there were no place to go at that time of the hour. When we checked in the apartment reception had no...