The man on the check-in desk was polite. There is no parking provided so needed to find nearby car park, it would be useful if this information was provided before trip. Needed to ring a mobile number left on the door to ask a person to open the door and let me in. Not much use if you don’t have a phone on you. Room was cheap so it is still value for money if you just need somewhere close to the town centre for a nights sleep.