Suite | Premium bedding, minibar, in-room safe, desk

Reviews of Renomme

4 out of 5
Renomme
Ekaterinburg, str. March 8, 50, Yekaterinburg

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 55 reviews" "
Rating 8 - Good. 12 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Atmosphere
Lovely home atmosphere at the hotel, staff very friendly and helpful, food was good quality. Metro and buses very close, many places of interest close by. Nice touches in the hotel such as a room with free tea and coffee, books and sofas for guests to use at any time. Very good amenities in the rooms.
Stayed 4 nights in Jun 2019
Response from Olga, front desk manager on 18 Jul 2019
Dear guests! Thank you for the nice review of the hotel! We are very pleased that you liked the location and atmosphere of the hotel. Thank you for the appreciation of our work! We will be glad to see you again in the hotel "Renome"!

10/10 Excellent

Roman, Saint-Petersburg

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location near the city's center Charming personal Comfortable rooms
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel but not great
The hotel has a distance from the very center. Also the building itself is complicated, a lot of stairs. The restaurant is ok but long waiting time for the food to be served
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
When a picture doesn't tell a story..
The reviews for this hotel are excellent and the pictures are fabulous, so we arrived at the place with great anticipation. The reality was slightly different. First it is one of the city's main streets and is actually quite a small hotel. The reception is tiny while the room was also diminutive. What, however, is surreal is the number of staff who work in the hotel and the total lack of any foreign languages spoken let alone English. The restaurant is expensive but the service is comical. We requested hot milk for coffee but got the reply, "not today". The "waitress" not only gave no reason but giggled at the request. This was not customer first but the customer's an idiot type of behaviour, particularily as another customer eventually came to our help and got the hot milk. The TV has a selection of English speaking films which took 3 telephone calls to access. The hotel has a French feel to it with paintings of France on the wall and French music playing in the public areas. The hotel needs a small refurbishment and some English (or even French) speaking staff before the World Cup in June!!!
Stayed 2 nights in Mar 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Such a beautiful cozy hotel with great food options and very helpful staff! The location us definitely a plus!
Stayed 3 nights in Nov 2017
Response from RENOME on 6 Dec 2017
Dear Maria, thank you very much for your feedback, we really apreciate your opinion! We are always happy to see you at our hotel "Renomme"!

10/10 Excellent

luay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting stay
It was a very nice stay at this hotel ., the staff is very friendly , the room is clean and big , the hotel in a good area every thing is around you ,next time I will go there.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location: helpful (english speaking) staff
Stayed 1 night in Jun 2017

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for a Czar
My wife and I were extremely pleased with our extended stay at the Renomme. Starting with the positives: the staff is among the friendliest and helpful in our travels. The breakfast is fantastic with such a variety of meats (sausages, fish, ham), cheese, 3 or more types of breads or pastries, fresh fruits and vegetables, and daily squeezed juices. Hot items included pancakes (blini), fish, potatoes, eggs, 2 types of cereal, and more. Cooked to order items are also available. The property is centrally located to public transportation (bus and subway). Shopping at Greenwich is a treat as are other large multi-store centers; all within easy walking distance. The standard room provides adequate "move around" space though it lacks sufficient storage space to avoid living out of a suitcase over a lengthy stay; there is room to include another cabinet or dresser, and a microwave would have been a plus. The bathroom also lacks in adequate counter space, and again there is area to provide another few shelves or a cabinet. The combination "deep" tub and shower is the largest drawback as access into the shower is almost a hazard and getting out is even worse. Better bathroom ventilation would be a plus. The property is excellently maintained and clean.
Stayed 13 nights in May 2017

10/10 Excellent

JW, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make the difference
I only stayed one night at the Tenome it wish I could have stayed longer. The room was very comfortable, and the central location made it easy to explore the city. It was actually my birthday and when the staff realised the surprised me with cake and a small gift which made me day. Highly recommended!

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice hotel
The only thing I was disappointed a bit - towel quality. If they were crystal white and softer/bulkier I would rate 5+: one of the best pillows I ever seen in hotels (50+ stays), clean, silent, good breakfast, nice staff.

10/10 Excellent

Jahangir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel a la Parisien
A reminiscence of Parisian hotel - a better quality service than in many hotels in Paris, though less quirky and surprising than the 'prototype'.

10/10 Excellent

Nora, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Would highly recommend it
Was very easy to stay there after all day on the train. They arranged a tour as well as easy for dinner and another museum. The location was great for walking to other venues.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Russia!
I stayed in hotels in St Petersburg, Moscow, and Yekaterinburg and Renomme was BY FAR the best hotel. The staff were the friendliest and very helpful. The hotel is right beside the metro, as well a nice mall where you can get some gifts for family back home, and it's located downtown by all the sites to see. Very convenient. I would stay in this hotel again for sure!

10/10 Excellent

Aurora Borealis, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely French-themed boutique hotel
The hotel is brand new (opened in 2015) and it still has this "fresh car smell" (in a good sense, of course). Rooms are comfortable and clean. Soundproofing quality is surprisingly good. Soundproofing is essential for this hotel because it is located on a busy street. However, thanks to triple pane glass, we were not disturbed by the street noise or by the noise from other rooms of the floor. The rooms a bit on the small side and could be improved by adding more storage/work surfaces, but basically they were adequate, even for a long stay (we spent almost 2 weeks there). The hotel staff is very accommodating. Comparing this to a large Holiday Inn that we stayed in during the same trip when we were in Moscow, this cute hotel felt more like home. They have a nice breakfast buffet. In addition you can order one of 5 made-to-order breakfast dishes (omelette, blini, syrniki - highly recommend!). The hotel has wonderful restaurant that is run by a chef who studied and worked in Paris and a patisserie café. Prices were quite democratic. For people who would like to try Central Asian cuisine - I recommend Nigora café right next door to the hotel. It is a modestly looking joint in a residential building but their Asian fusion cuisine is awesome (ranked # 2 on Ekaterinburg's tripadvisor). There is a huge shopping mall with lots of food options including a humongous supermarket Giperbola a few steps away from the hotel with everything that a trevelere might need on a trip.

10/10 Excellent

Carole, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quietly luxurious hotel with outstanding service.
From the warmest possible welcome to the luxurious and spacious room, the complimentary wet steam room and sauna, the beautiful décor and excellent buffet breakfast, this hotel was a delightful surprise. Located right next to a metro station and opposite the dendrological park and the circus just one block away from the Red Line this hotel is ideally located. My only regret - I wasn't staying longer.

10/10 Excellent

Egor, Omsk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in the city center
Me and my wife had a great stay in this hotel when we came for short business trip to Ekaterinburg. Staff was very friendly, room was new and clean, breakfast was tasty and squirrel in the restaurant was hilarious. There is also nice french-style cafe/bakery downstairs. As for location, we literally never had to take public transportation, everything is in short walk distance. We'll come to this city again soon, and you can be sure we already picked a hotel.
Response from RENOME on 25 Jun 2016
Good afternoon! Thank you for your choice of our design hotel "Renomme" and such nice words about us! We are very pleased to hear that your stay at our hotel left such a good impression. I am pleased to welcome you again to visit us! We promise to continue to delight you with delicious breakfasts, beautiful interiors and the smiles of our staff ) Regards, Anastasia Privalova, development manager, and the entire team of the design hotel "Renomme"

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
What a fantastic warm, inviting atmosphere. The only temporary drawback is that there is some construction work going on out the front of the hotel. Taxi (legitimate ones) charge 650 Rub. Located close to all the tourist attractions, all of which are easily walked. Facilities in the room were "old fashioned" complimenting the whole décor of the hotel but with a very ,modern flair. Staff clean the room and hotel floors etc. everyday keeping the place spotlessly clean. the rooms are serviced each day. A breakfast buffet is provide with freshly squeezed juices or, you can order from a set menu. The staff are extremely friendly and helpful. Everything you need is close by including the pedestrian mall Vaynera Street that has a variety of shops
Response from Renome on 24 Mar 2016
Good afternoon! We are very grateful for your feedback, and such wonderful words about our hotel! Especially we are pleased that you mentioned the friendliness of our staff. Come and visit us again, we will always surround our every guest an atmosphere of coziness and comfort! We are waiting for you! Anastasia Privalova, development manager of design-hotel Renome

8/10 Good

Diarmuid, Cork

Liked: Cleanliness, staff & service, room comfort
Gorgeous hotel; shame about the surroundings...
The hotel itself couldn't be faulted; the room was beautiful, staff were friendly, helpful and spoke great English. The breakfast was top-notch and the cafe attached to the hotel was very classy. However the street outside is currently undergoing a major excavation which made access to the hotel particularly difficult. I didn't get any information to this effect in advance of my stay so it took a good hour and a nervy tiptoe across a precipice to reach the front door. It wouldn't have taken a lot of effort to email me and let me know how to get into the place. Everything else was great.

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Екатерина, служба Приема и Размещения on 25 Oct 2021
Благодарим за оценку! Будем рады стать для Вас еще чуточку лучше и порадовать особым отношением и заботой! Ждем Вас вновь в отеле "Реноме"!

8/10 Good

Aleksei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рядом с Метро
Приличный Отель во французском стиле. Идеально подойдёт для семьи. Завтраки вкусные по домашнему.
Stayed 2 nights in May 2021
Response from Екатерина , менеджер службы приема и размещения on 7 Jun 2021
Алексей, большое спасибо Вам за оставленный отзыв! Будем рады новой встрече в отеле "Реноме"!

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отдых
Хороший отдых. Удобное расположение в центре города.
Stayed 1 night in Aug 2020
Response from Ольга, менеджер СПиР on 19 Aug 2020
Добрый день! Спасибо за отзыв!

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель
Отличный отель в центре города, интересный дизайн, очень тихо (за счет 2 окон), просторный номер
Stayed 2 nights in Mar 2020

10/10 Excellent

Nacer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Душевно, тепло, качественно. Постоянно останавливаюсь в этом отеле, когда приезжаю в город.
Stayed 1 night in Jun 2019
Response from Ольга, менеджер СПиР on 16 Jul 2019
Дорогой гость! Благодарим Вас за отзыв! Очень рады, что проживание в отеле подарило приятные воспоминания. Будем рады видеть Вас вновь!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
ビジネスには使いづらい。
ベッドが快適でなかった。テーブルがなく仕事がしづらかった。
Stayed 2 nights in Mar 2019

8/10 Good

Irina

Liked: Staff & service
Все бы хорошо, но сам номер не понравился
Отличное расположение, очень отзывчивый персонал, класный завтрак, хорошая СПА-зона. НО все впечатления об отеле портят номера (по крайней мере номер 411). Номер темный, ковровое покрытие и тумбы в пятнах, качество уборки на 3 (мусор на полу в комнате и санузле).
Stayed 1 night in Jan 2019
Response from Renomme on 11 Feb 2019
Дорогой гость! Спасибо, что уделили время для написания отзыва. На искренне жаль, что у Вас остались неприятные впечатления от качества уборки номера. Перечисленные Вами недоработки недопустимы в отеле 4*, по Вашим замечаниям проведена тщательная проверка и работа над ошибками. Также в отеле производится плановая реставрация мебели и профессиональный клининг ковровых покрытий. Надеемся видеть Вас вновь и приятно удивить!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Renomme hotel on 16 Jan 2019
Thank you for your review!

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Романтично и очень уютно!
Очень уютный небольшой отель в самом центре города за вполне приемлемую цену. Всё очень опрятно, чисто. В номере есть всё необходимое. На 4-м этаже небольшой фитнес-центр. Тренажеры мне не интересны. Но очень приятные сауна, хамам и, особенно, массажное кресло. Все есть: тапочки, килт, полотенца, шапки, сок-вода попить. Включенный завтрак - шведский стол. Всё достаточно разнообразно и вкусно приготовлено. Персонал очень любезен и приветлив. Удобная парковка у отеля со двора. Рекомендую всем, кто хотел бы с удобствами и не дорого расположиться в центре Екатеринбурга.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder!
Tp Hotel zu tollem Preis,

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень достойный отель: чистота, замечательный дизайн номеров, очень достойный завтрак, внимательный персонал. Хорошая кондитерская и ресторан. Смело можно поставить оценку "ОТЛИЧНО" и рекомендовать для проживания другим гостям Екатеринбурга. Марина, г. Миасс
Stayed 1 night in Mar 2018

10/10 Excellent

Grigoriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом, отлично.
Удобное расположение в центре, собственная парковка
Stayed 2 nights in Nov 2017
Response from RENOME on 13 Dec 2017
Спасибо Вам за оставленный отзыв! Мы будем рады Вам вновь! Менеджер СПиР, Екатерина Ларченкова

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Отель не понравился
Жили на 4 этаже, было ощущение, что перекрытия деревянные, а наверху зоопарк со слонами. При этом, другого шума не было, видимо ламинат или паркет без должной звукоизоляции. Сантехника изношена, где-то следы плесени. В остальном на «4-». Отель, как обычно, сильно перехвален в отзывах на TA. Больше желания приехать не возникнет, это точно. Но могло быть и хуже.
Stayed 1 night in Sep 2017

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный Отель
Приятный отель со своей стилистикой, выдержанной до мелочей... Приятное обслуживание и чистота номеров удивила. + бесплатная парковка; Всем советую данный отель.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very relaxing and pleasant staying there. Nice hotel. Nice people.
Stayed 8 nights in Aug 2017

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia en Ekaterimburgo
Excelente hotel. Excelente trato. Excelente situación. Sin duda volvería a hospedarme en él. El personal es extraordinariamente atento.
Stayed 1 night in Aug 2017

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень хорошая гостиница
Очень хорошая гостиница. Всегда останпвливаюсь здесь.

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Comfortable And easygoing

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
В целом все на уровне. Часто по утрам и вечерам лифт занят. На завтраках многолюдно, не всегда всего хватает. Отель как и всегда на очень достойном уровне.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Все великолепно. Доставка еды из ресторана в номер. Отличная ванная комната. Очень понравилась репродукция журнала 1930 года.

10/10 Excellent

Ching Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dmitry, Екатеринбург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все как то по домашнему
Хорошая четверка, все как то по домашнему, понравился интерьер Номера, особенно стулья

8/10 Good

Boris, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все хорошо. Есть предложения: При приеме душа воду в углу попадает на пол и, возможно, под ванну. Ручка замка на "балкон" требует мелкого ремонта.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transiberiano
Muy bien

10/10 Excellent

Satu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana hotelli
Viihdyimme mainiosti, huone oli riittävän suuri kolmelle. Aamupalalla sai tehdä ilmaisia lämpimiä lisätilauksia. Auttoivat retken varaamisessa. Hotelli heti metron uloskäynnin vieressä. Iso ostoskeskus aivan vieressä.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It need to come back
The staff is very friendly and the availability for guests always of a corner with coffee, tea and croissant is great idea.
Response from RENOME on 28 May 2016
Good afternoon! Thank you for choosing our design hotel Renome and for such a detailed and very nice review! We are pleased to invite you again to visit us, we will be glad to see you at our hotel again! Anastasia Privalova, development manager of the design-hotel Renome

8/10 Good

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort