Ratings based on 642 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great hotel for Bristol or the airport

Posted 15-Oct-2016
Great hotel. Checked in early - staff friendly and helpful. Lovely grounds and Spa.
2out of 5
by A verified traveller from London

Nice Hotel from the outside

Posted 26-Sep-2016
Pros: The setting
Cons: Room decoration
Location: The location was beautiful, especially if you had a room with a view.
I am not sure whom thought it was a good idea to decorate a room facing a wood (hence no light) in dark colours. I found it rather depressing really. I was looking forward to the pool and spa facilities, only to then find out at arrival that it was in a different building for which they was no direct access from the hotel. This would have meant getting fully dressed (shoes/coat) and this was just too much hassle. Furthermore, I was amazed by the unfriendliness of the staff at check-out. The drain of the bathtub in my room must have been clogged up, so it smelled pretty badly in there. All together a disappointing experience, I would not go there again.
5out of 5
by A verified traveller from west midlands

Hotel Double Tree

Posted 03-Sep-2016
Pros: The relaxed atmosphere, nice evening weather we had drinks out on the veranda. included in the room price was the hotel facilities i.e the gym & pools
Location: Location was great, plenty of nice views to look at across the grounds.
Hotel was really nice, situated in a very nice location, Weston-super-mare was only 14 miles from the hotel, Bristol town center & brean the same, breakfast was nice and relaxed with plenty of food to choose from, all drinks available when required. Only disappointment was the noise you could hear outside the room door, it seemed to echo quite loud, within the room to room you couldn't hear tvs or talking ect, just as people were walking past. Staff were very helpful and pleasant to talk to, i would definitely stay here again. :)
4out of 5
by A verified traveller from Bath

Stayed at hotel for a wedding.

Posted 31-Aug-2016
Pros: Nice room attractive grounds. Good leisure centre.
Cons: Reception area a bit small
Location: Well located for Bristol airport and Weston super mare.
Enjoyable stay. Pleasant staff. Lift was a bit restrictive and slow. Good breakfast.
5out of 5
by A verified traveller from Nuneaton

Convenient for Bristol and Weston Super Mare

Posted 27-Aug-2016
Pros: Convenience
Lovely character building set in superb surroundings. The staff were very professional and helpful. The room was very clean and comfortable. Breakfast was well cooked and very tasty
4out of 5
by A verified traveller from Devon

Nice hotel with lovely setting and good views.

Posted 11-Aug-2016
Pros: Quiet Location and Leisure facilities
Cons: The restaurant service was extremely slow for a such a fine looking place and timely delivery of food /drink orders needs to be addressed urgently.
Location: Perfect location for a quiet break and relaxing.
Hotel was very nice. Staff were very pleasant and leisure facilities were very good. Room was lovely and bed was very comfortable. Only disappointment was the slow restaurant service with very long delays with meals and drinks orders. Food was very good though.
5out of 5
by Anthony

Anniversary trip

Posted 25-Jul-2016 on Hotels
This was a wonderful weekend away for our first anniversary. We were married at Doubletree Las year and it was great to come back.
5out of 5
by A verified traveller

Out of the way location but fantastic hotel!!

Posted 20-Jul-2016
The property at this location is fantastic! The hotel is really nice, the staff were super helpful and the breakfast was great! The onsite restaurant made for a lovely dinner venue. It was really like staying at a resort just outside of the city!
3out of 5
by Mike from Reading

Spa is good, rooms are tired

Posted 18-Jul-2016 on Hotels
Gym and spa are great. Service was surprisingly good. But hotel needs to be refurbished and sound proofed. Thankfully we had ear plugs otherwise could have been a much worse review.
5out of 5
by Hannah from Somerset


Posted 17-Jul-2016 on Hotels
Great hotel and friendly staff