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Room type

Standard Queen Room

Max Occupancy: 2 guests (up to 1 child)

Garden Terrace

Max Occupancy: 2 guests (up to 1 child, 1 infant)

One Bedroom Spa Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Privilege Spa Suite

Max Occupancy: 2 guests (up to 1 child)

Two Bedroom Spa Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Directors Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Valley Views Package

Max Occupancy: 3 guests (up to 2 children, 2 infants)


Get an overview of this hotelFamily-friendly hotel with winery and full-service spa



This family-friendly Yarra Glen hotel is located in a rural location, within 3 mi (5 km) of Yarra Valley Chocolaterie and De Bortoli - Yarra Valley. Shantell Vineyard and Yering Station Winery are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features an attached winery, a full-service spa, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, an indoor pool, a health club, and a fitness center are onsite.

Room Amenities

All 70 rooms offer free WiFi and free wired Internet, plus microwaves and LCD TVs with cable channels. Other amenities available to guests include minibars, room service, and room service.

Hotel Amenities

Hotel Amenities

A winery is attached to this Yarra Glen hotel. In addition to a full-service spa, Balgownie Estate Resort, an Ascend Hotel Collection Member features an outdoor tennis court and an indoor pool. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Event facilities include a conference center, conference space, and meeting rooms. This luxury hotel also offers a health club, a spa tub, and a fitness center. Onsite self parking is complimentary.

Balgownie Estate Resort, an Ascend Hotel Collection Member is a smoke-free property.

  • Number of meeting rooms - 7 
  • Free WiFi 
  • Conference center 
  • Outdoor tennis court 
  • Spa services on site 
  • Fitness facilities 
  • Total number of rooms - 70 
  • Full-service spa 
  • Meeting rooms 7 
  • Conference space 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 2 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Gift shops or newsstand 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Designated smoking areas (fines apply) 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Picnic area 
  • Luggage storage 
  • Restaurant 
  • Winery attached 
  • Free self parking 
  • Free reception 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 6 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Babysitting or childcare (surcharge)  
  • Microwave  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Pay movies 
  • Daily housekeeping 
  • Bathrobes 
  • Cable TV service 
  • LCD TV 
  • Cribs/infant beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Air conditioning 
  • Microwave 
  • Minibar 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service 
  • Room service (limited hours) 

Where to Eat

A complimentary manager's reception is offered each day.

Raes Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Onsite venue #2 - This wine bar serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Segway rental/tour on site 
  • Helicopter/airplane tours on site 

Spa Services

Natskin Spa Retreat has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.

The spa is open daily.

  • Body treatments 
  • Facial treatments 
  • Massages 
  • Manicures and pedicures 
  • Body scrubs 
  • Steam room in spa 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Spa tub in spa 
  • Number of treatment rooms 6 
  • Couples treatment rooms 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • In-room accessibility 
  • Accessible parking 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 1 AM

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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