Ratings based on 219 Verified Reviews

3.1 out of 5
69% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice motel

Posted 15-Sep-2017
Large and clean room. Friendly staff. Close to restaurants, ferry, downtown, beaches with car. Easy to get to.Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Bedford, MA

Nice hotel central to things to do

Posted 28-Aug-2017
Pros: Location
Cons: It would be nice if it had a pool
Location: Bowling, great restaurants
The hotel was well placed to things to do. It's only a few minutes away from Hyannis and the mall. The WiFi worked great so that our Netflix would play.
Comment from Hotel Management
01-Sep-2017 by front desk, Hotel Management
Thank you we are happy hear from our guest. hope see you in future
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2017
Great place to stop while on a road trip. Good value. Clean.
Comment from Hotel Management
24-Aug-2017 by castle dawn, Hotel Management
Than you for opinion we pleased hear from our guest.
1 out of 5
by A verified traveller from New York, NY

A health-threatening motel

Posted 20-Aug-2017
Pros: Nice manager.
Cons: See above
The very pleasant manager checked us in and urged me to call the office if the guests in the room above us were too noisy, and he would call them and ask them to be quiet. He didn't warn me that the building's construction is so flimsy that any overhead footsteps would resonate deeply and inexorably, nothing management can reasonably ask a guest to control. He didn't warn me that an innocuous car door closing outside would be heard like a muffled rifle shot. He didn't warn me that the room reeked of the dreaded and widespread "Hyannis mildew rot," as bad as any of the Hyannis motels we have visited in annually for two decades. Hyannis in the summer is a problem location for motel guests. Almost every hotel requires more than one night's stay. Among the ones available to overnight guests, pretty much all of them suffer from health-threatening mildew. All of them cost an outrageous amount for a sub-mediocre motel experience. The Castle Dawn combines these problems with such poor sound insulation that a good night's sleep is simply not possible for a weary traveler.
Comment from Hotel Management
24-Aug-2017 by castle dawn, Hotel Management
sorry for inconvience we have not hear from any out guest regarding noise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2017
Old building and no pool, but reasonable price, quiet, room with microwave & refrigerator.
Comment from Hotel Management
19-Aug-2017 by manager, Hotel Management
Thank you we glad hear from our guest
3 out of 5
by A verified traveller

Needs some sprucing up....

Posted 09-Jul-2017
If you're looking for a place to sleep, shower and save money....this is it. Not glamorous but staff was nice. Really wish they had a pool (and not a lot full off dirt and rocks where there obviously once WAS a pool!) but at this price point, can't wish for a miracle. The room was clean but has seen better days (like when it was built). Seems like just the minimum is done to keep it going. Wash clothes came from Best Western, chair from the Salvation Army and toiletries from another chain hotel!! Continental breakfast?? More like grab cereal or a mini muffin from Walmart....that's what it consisted of. This motel has amazing potential if someone took the time to love it. Even the entrance was not inviting...not a single flower!!
Comment from Hotel Management
14-Jul-2017 by manager, Hotel Management
sorry about your experience. we don't advertise anywhere that we have pool on property. face cloth came from supplier not from other hotel, we have bought supplier that supplies other chain hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2017
They say "you get what you pay for" and that's what we got. Decent, clean room and friendly staff. Nothing more, nothing less. I never want to pay a lot for hotels/motels since I am never in the room long enough to enjoy it, so that was perfect for what I wanted out of it.
Comment from Hotel Management
07-Jul-2017 by MANAGER, Hotel Management
Thank You for your feedback hope to see you in future
4 out of 5
by Deborah

Fishing trip

Posted 23-Jun-2017 on Hotels
The room was clean and comfortable. The desk clerk was very pleasant. We arrived early and she got us into a room on the ground floor so we wouldn't have to go up and down the stairs. Overall for the price we were pleased with our stay.
Comment from Hotel Management
26-Jun-2017 by NICK, Hotel Management
Thank you for your review we happy to hear from you. we glad you like our hotel.
4 out of 5
by Ruth

Annual Tag Sale Weekend

Posted 23-Jun-2017 on Hotels
clean, comfortable and friendly staff, reasonable and good area
Comment from Hotel Management
26-Jun-2017 by NICK, Hotel Management
Thank you for your opinion on our hotel. we happy hear from you pleased with our service. hope to see you in future.
4 out of 5
by Liana

Inexpensive, clean hotel room

Posted 21-Jun-2017 on Hotels
It's exactly what we expected/looking for. The room is clean and comfortable - providing us with an inexpensive place to stay while visiting Cape Cod. Would recommend this hotel.
Comment from Hotel Management
26-Jun-2017 by NICK, Hotel Management
Thank you taking your time to express your opinion. we happy hear back from you. hope to see you in future.