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Reviews of Grupotel Flamingo Beach

Grupotel Flamingo Beach
AV. de las Canarias, Yaiza, Las Palmas

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 107 reviews" "
Rating 8 - Good. 43 out of 107 reviews" "
Rating 6 - Okay. 6 out of 107 reviews" "
Rating 4 - Poor. 1 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities
Very happy with our stay, other than when I asked to upgrade to all inclusive I was told at reception that I had to pay for every day until I left plus nearly 230€ for the New Year’s Eve meal that we didn’t want! We ended up paying for the restaurant as we used it per meal.
Stayed 7 nights in Dec 2023
Response from GPF on 13 Jan 2024
Thank you very much for your feedback.Kindest regards

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Nice Apartment Complex
Nice apartment complex. Convenient for the beach and town. Lovely sea view from the upper level apartments and very private. Apartments had everything we needed for a short stay. Clean, tidy and comfortable without being luxurious. Standard of decor was good but probably in need ofca bot of a refresh. Very competitive price. Would definitely use again.
Stayed 7 nights in Nov 2023
Response from GPF on 12 Dec 2023
Thank you for your good comments and looking forward to see you here again.Kindest regards

10/10 Excellent

Lemin

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from GPF on 10 Nov 2023
Thank you so much for your excellent scored.Kindest regards

10/10 Excellent

Anne

Liked: Cleanliness, room comfort
Stayed 15 nights in Sep 2023
Response from GPF on 16 Oct 2023
Buenas tardes.Gracias por su excelente puntuación y esperamos volver a verles de nuevo entre nosotros.Saludos

2/10 Terrible

Jemma

Stayed 3 nights in Sep 2023
Response from FBR on 5 Sept 2023
Thank you for your score.Regards

8/10 Good

Carmen

Stayed 5 nights in Apr 2023
Response from FBR on 9 May 2023
Buenas tardes.Gracias por su elevada puntuación,Esperamos volver a verles entre nosotros nuevamente.Atentamente

8/10 Good

Kate

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from FBR on 17 Apr 2023
Good afternoon. Thank you so much for your excellent score. Kindest regards and looking forward to see you here again.

10/10 Excellent

Robert Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position. Great view. Love Lanzarote. ❤️
Stayed 28 nights in Feb 2023
Response from FBR on 10 Mar 2023
Thank you for your excellent score.Looking forward to see you next time.Regards

10/10 Excellent

Danielle

Stayed 7 nights in Feb 2023
Response from FBR on 23 Mar 2023
Thank you very much for your ecellent escore.Looking forward to see you here again,Regards

10/10 Excellent

ADAM

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from FBR on 13 Mar 2023
Thank you very much for your excellent score.Looking forward to see you here again.Regards

10/10 Excellent

Vinicius

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious, lots of parking (my trip was in January) and friendly staff.
Response from FBR on 8 Feb 2023
Thank you so much for your excellent score.Regards

6/10 Okay

Raymond

Liked: Room comfort
Stayed 10 nights in Jan 2023
Response from FBR on 6 Feb 2023
Thank you

10/10 Excellent

Wesley

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from FBR on 5 Jan 2023
Thank you for your excellent score.

8/10 Good

Ivan

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Early Birds Plan Accordingly
Amazing place and great sea view from our room. Easily walkable to many restaurants and shops. However, in true Spanish style, most do not open until around 10-11am, early birds like us need to plan accordingly.
Stayed 2 nights in Dec 2022
Response from FBR on 16 Dec 2022
Thank you for your good comments.Regards

8/10 Good

Tracey

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2022
Response from FBR on 12 Dec 2022
Thank you for your good score.Regards

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Great hotel and perfect location
Check in took a lot longer than expected but quite a few people arrived at once… we loved the apartment had everything you could need even bottle of water in fridge… quite modern and great views of the sea and pool area we were in A10 … there is everything you need rite on your doorstep beautiful beach …resteraunt shops pubs … then lots more a short walk away into the town you can also get the ferry here into fuertavetura and if you walk about 15 mins more you come to the harbour which is beautiful lots to do there to… had a fab time great hotel great location !!
Stayed 5 nights in Nov 2022
Response from FBR on 6 Dec 2022
THANK YOU FOR YOUR FEEDBACK.LOOKING FORWARD TO SEE YOU HERE AGAIN.KINDEST REGARDS

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, room comfort
A really nice hotel
Stayed 5 nights in Nov 2022
Response from FBR on 6 Dec 2022
THANK YOU FOR YOUR NICE SCORE.KINDEST REGARDS

10/10 Excellent

Anne

Liked: Cleanliness, room comfort
We will be back !!
We had the most amazing time. Didn't use any of the facilities or activities, just found it perfect place for our needs.
Stayed 9 nights in Nov 2022
Response from FBR on 16 Nov 2022
Thank you very much for your feedback.Kindest regards and see you again

10/10 Excellent

Arelis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good!
Stayed 2 nights in Oct 2022
Response from FBR on 16 Oct 2022
Gracias por su excelente clasificacion.Atentamente

6/10 Okay

Verified traveller

Pros Restaurant we ate at had very good food and service lovely beach supermarket close by Cons shower leaked on bathroom floor no where in shower to put shampoo soap etc large bathroom sink but little counter space Room was clean but there were bugs near the kitchen
Stayed 2 nights in Sep 2022
Response from FBR on 5 Oct 2022
Good afternoon.Thank you for your comments.Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Value for money, at the beach
Vaue for money, we asked for see view and we got a very nice appartment with the open sea view. Vers good food and nice beach.
Stayed 2 nights in Jun 2022
Response from FBR on 21 Jun 2022
Thank you so much for your nice cooments. Kindest regards

8/10 Good

John

Liked: Cleanliness, room comfort
Pleasant but definitely not 4 star accommodation
The hotel is in a good position with a nice beach and about 20 minutes walk to Play Blanca. Our self catering apartment was ok but we had to call maintenance in twice because various things weren't working. Although they fixed everything it would have been better if the various appliances were checked before guests arrive. Most of the staff were very pleasant but some of the receptionists were less than friendly and helpful. Prior to arriving we sent two emails to the hotel requesting information. We never received a reply to either.
Stayed 8 nights in Mar 2022
Response from FBR on 31 Mar 2022
Good morning. Thank you for your comments. Regards

8/10 Good

Robert

Travelled with partner
Liked: Amenities
Liked the view and position of property. Didn’t like smell of damp walls and damp patches. Also bathroom cabinet was falling apart.
Stayed 28 nights in Feb 2022
Response from FBR on 26 Mar 2022
Good afternoon. Thank you very much for your comments. Kintdest regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Breezy Stay
Family trip for 4 nights: Room Only Good points: Location - right next to excellent beach and main walkway to town area Staff - friendly & efficient Facilities - a number of pools to choose from Room - Good Wifi, kitchenette reasonably good, and enough storage. Nice view to sea. Bad Points: Many weeks in advance requested room with bath tub and cot which was confirmed via email. Neither provided initially on arrival. Cot provided on request. This was especially annoying as hotel was mostly chosen as it apparently offered bath tubs in rooms. TV - useless - didnt work at all well. Shower - Although plentiful hot water, the shower head was not secure on the wall 2 single beds pushed together - not a double as described. With a toddler, we would have preferred a lock to use on the door from the balcony to the steps. This had been removed. In conclusion, a middle of the road experience for probably a fair price given the excellent location for the beach.
Stayed 4 nights in Mar 2022
Response from FBR on 26 Mar 2022
Good afternoon. Thank you very much for your comments. Kintdest regards

8/10 Good

Laura

Travelled with family
Liked: Room comfort
Honest review.
The first room we were given was awful. It should not have been used until significant improvements are made. The room was 4A, and he patio doors did not close properly, the grout in the tiles was discoloured badly and the bathroom door so badly damaged it didn’t shut. We got over this however at 10pm the first night we were met by cockroach after cockroach. My babies were sleeping and I had to go to reception to request a new room. I understand the hotel may have some improvements to make post covid and being closed however this was rooms state was not adequate. We were moved however there was nobody able to help with this so off we went to pack up our room and carry the travel cot etc with two sleeping babies across the resort. Our new room was the opposite of the first, clean, updated and we had no issues. The resort was well maintained and I think we were just unlucky to have the first day and night of our holiday ruined in this was when it could have been prevented. Pools were too cold for my children which meant they didn’t swim very much at all and this would be another easy fix. We were self catering so can’t comment on the food. We enjoyed our stay but wish the beginning had been as enjoyable as the end.
Stayed 7 nights in Feb 2022
Response from FBR on 26 Mar 2022
Good afternoon. Thank you very much for your comments. Kintdest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Close to the beach
The hotel was amazing , close to the beach and clean . The only thing I could mention is that the beds are very hard to sleep in as they don’t offer the possibility of double bed instead of the two singles .. staff was friendly , overall great experience I will definitely come back .
Stayed 3 nights in Jan 2022
Response from fbr on 3 Feb 2022
Thank you for your good comments. Looking forward to see you here again. Kindesdt regards

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2021
Response from fbr on 5 Jan 2022
Gracias Lisa por su excelente puntuacion y esperemos volver a verla de nuevo entre nosostros

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely apartment with great views.
Very comfortable apartment with amazing views of the sea from the balcony. Great beds, two huge sofas and a great outdoor area. Beautiful pool and gardens and lovely staff. All quite new, stylish and very clean. Location is good, a nice stroll from Playa Blanca and in front of the lovely Flamingo Beach with quite a few places to eat and have a drink around and also a good supermarket nearby. Free parking for guests is offered. Some room for improvement in the bathroom; the shower holder was broken so the shower had to be hold with your hand all the time. Also the water of the shower came out from the bottom of the shower plate somehow and flooded the bathroom quite a bit. The toilet thought it looked clean, smelt like urine. A tea towel in the kitchen and a dishrag would come very handy. Overall a very comfortable stay though.
Stayed 2 nights in Jan 2021
Response from FB on 9 Jan 2021
Thank you very much for your very nice scored. Regards

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, room comfort
Fabulous
Due to COVID-19 there were limited facilities and the hotel was running with limited staff, however we still had a great time. Lovely location and pool. We would use this hotel again. Very limited kitchen equipment.
Stayed 10 nights in Nov 2020
Response from FB on 18 Dec 2020
Thank you for your good score. Regards

8/10 Good

Ronen

Stayed 3 nights in Nov 2020
Response from FB on 18 Dec 2020
Thank you very much.

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2020
Response from FB on 9 Nov 2020
Thank you very much for your good score. See you next time. Regards

10/10 Excellent

Jackie, Ruislip

Travelled with group
Liked: Cleanliness
The evening entertainment was superb and I must particularly mention Milly who had so much energy and enthusiasm and is a very talented performer.
Stayed 4 nights in Mar 2020
Response from FBR on 7 Mar 2020
Good morning. Thank you for your excellent feedback and looking forward to see here again. Kindest regards.

6/10 Okay

Lynsey

Travelled with family
Hotel food very repetitive !!!
Stayed 7 nights in Dec 2019
Response from FBR on 12 Jan 2020
Good morning Lindsey. Thank you for your comments. We always work to optimize our services for our guests satisfaction. Kindest regards.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice hotel but needs updating and more entertainment for the older end at night
Stayed 11 nights in Oct 2019
Response from FBR on 27 Nov 2019
HI, GOOD AFTERNOON. THANK YOU VERY MUCH FOR YOUR COMMENTS. KINDEST REGARDS.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant complex with great choice of food and drinks. Superb location near to beach and town. Staff constantly cleaning and very friendly
Stayed 7 nights in Oct 2019
Response from FBR on 1 Nov 2019
Good morning. Thank you very much for your review. Kindest regards

10/10 Excellent

Verified traveller

Stayed 11 nights in Oct 2019
Response from FBR. on 14 Oct 2019
THANK YOU VERY MUCH FOR YOUR RATE. REGARDS.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated the location near the beach. Food and service terrific. Thank you. We will certainly consider the venue again.
Stayed 11 nights in Sep 2019
Response from FBR. on 14 Oct 2019
THANK YOU VERY MUCH FOR YOUR FEEDBACK. REGARDS.

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Nice options at meals. Excellent for families and children.
Stayed 7 nights in Sep 2019
Response from FBR on 6 Oct 2019
THANK YOU SO MUCH FOR YOUR FEEDBACK. LOOKING FORWARD TO SEE YOU HERE AGAIN.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from fbr on 24 Sept 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely, very modern. Food was nice although very repetitive, this can be expected with all inclusive, maybe themed nights would be good. Overall had a great time.
Stayed 11 nights in Aug 2019
Response from fbr on 13 Sept 2019
good morning. thank you for nice comments. FBR

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Food was fantastic , not enough communication about site in room
Stayed 2 nights in Jun 2019
Response from FBR on 13 Jun 2019
Good afternoon. Thank you very much of your vote. Kind regards.

10/10 Excellent

John, Liverpool

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place for Adults and children to stay couldn’t fault anything
Stayed 11 nights in May 2019
Response from . on 4 Jun 2019
Hi good morning. Thank you for your kind review. Hope to see you here again. Kindest regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was less than 1/4 occupied as it was due to be closed off but wasn’t meaning only 1 resturaunt and 1 bar open. Time tables were all wrong for the kids activities, apparently you had to look on the app. How are you meant to know about the app if you aren't told anything about it upon check in. Staff wee all pleasant and friendly and good selection of food in the buffet. Particularly impressed with the kids Buffett. However not so impressed with the machine made cocktails! Overall good value for what you get but just needs to have more communication.
Stayed 4 nights in May 2019
Response from FBR on 21 May 2019
Thank you very much for your comments. Kindest regards.

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
Muy recomendable para plan familiar o amigos. Zona muy tranquila y personal amable, con ocpiones de restaurantes, supermercado y tiendas en el area.
Stayed 2 nights in Jan 2024
Response from GPF on 12 Feb 2024
Estimada Adriana.Muchas gracias por su excelente comentario y esperemos volver a verla de nuevo entre nosotros.Atentamente

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities
Estuvimos en total 9 noches con opcion de desayuno todos los días. Apartamento bien limpio
Stayed 2 nights in Jan 2024
Response from GPF on 23 Jan 2024
Estimada Kris.Gracias por sus comentarios y esperemos volver a verles de nuevo entre nosotros.Atentamente.

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from GPF on 31 Dec 2023
Good morning.Thank you for your excellent score.Kindest regards and looking forward to see you here again.

10/10 Excellent

SYLVIE

Liked: Cleanliness, room comfort
Excellent séjour
Appartement très spacieux avec un grand balcon. Nous avons bénéficié d'une vue sur mer et de magnifique coucher et lever de soleil. La localisation face à la plage Flamingo est exceptionnelle. Les petits déjeuner et diner en buffet sont copieux et de qualité. L'animation alternant Yoga, pilates ou relaxation est au top. L'ambiance musicale autour de la piscine est très agréable. Nous le conseillons sans hésitations.
Stayed 5 nights in Dec 2023
Response from GPF on 28 Dec 2023
Thank you very much for your excelent feedback and looking fordward to see you here again.Kindest regards

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
È la seconda volta che soggiorno presso la struttura e il rapporto qualità prezzo è ottimo. Tutto il personale è disponibile, gentile, premuroso e sempre con un sorriso. La struttura si trova direttamente sulla playa Flamingo. Gli appartamenti sono spaziosi e dotati di tutti i confort . Valutazione personale ⭐⭐⭐⭐⭐
Response from GPF on 27 Dec 2023
Good afternoon.Thank you for your good feedback and looking forward to see you here againg.Regards

8/10 Good

JACQUES

Travelled with family
Liked: Cleanliness, amenities
Juste un problème d'humidité dans la chambre et 3ème lit un peu limite au lieu d'un vrai canapé lit. Mais site dense mais sympa
Stayed 2 nights in Dec 2023
Response from GPF on 27 Dec 2023
Good afternoon.Thank you for your good feedback and looking forward to see you here againg.Regards