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Reviews of Chateau de Chine Xinzhuang

4 out of 5
Chateau de Chine Xinzhuang
No. 82, Jhongjheng Road, Xinzhuang, New Taipei City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1000 reviews" "
Rating 8 - Good. 323 out of 1000 reviews" "
Rating 6 - Okay. 48 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHIH BIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good a Hotel
Stayed 7 nights in Mar 2024

8/10 Good

Donna, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation and shopping/dining. I actually liked the coffee machine and sodas being readily available. The hallway carpet is quite stained and needs better cleaning or to be replaced. Hotel lobby not inviting and female staff didn’t seem comfortable having to speak to me.
Stayed 1 night in Mar 2024

8/10 Good

Jiguang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Like the property has drinking water dispensers for ice cold water, sparkling water and hot water. The property is 5-10 minutes walk to subway station. The staff are friendly and helpful. The onsite currency exchange service is convenient and the rate is reasonable. What I don’t like about the property is: the room condition is poor with dirty carpet and the decoration needs some upgrades.
Stayed 6 nights in Mar 2024

8/10 Good

Rukan

Liked: Property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

lik zuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price per night, this was honestly a steal. The rooms are super spacious & clean. I cannot overstate how big the rooms are for the price. The amenities are functioning. The staff are excellent. Had a tiny issue on my first day and the staff went above and beyond to help me through it. They do not speak English though but they certainly tried their best to be patient and understand my needs. Although the hotel is a few minutes away from the city, it is still very accessible. Just 1 bus away from Ximending. It is also very near the Touqianchuang MRT station. Do not skip this hotel if you're looking for a quiet comfortable stay away from the bustling city.
Stayed 8 nights in Mar 2024

8/10 Good

Yuming, Hacienda Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel's buffet breakfast has no meat. It is only for vegetarians.
Stayed 5 nights in Mar 2024

6/10 Okay

Yat Pang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is a bit inconvenient and there are not many restaurant nearby. The lighting is the hallway needed ti be improved as it was very dark in the morning. I think it is due to the design. For the breakfast, the quality was below standard. The food was lukewarm and the choices of food were not too many. The bed was quite comfortable though and the premier was very spacious. But to be honest, I would not stay in this hotel again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and helpful, I’m really satisfied the service that they provided.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wing Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and big room
Stayed 2 nights in Jan 2024

10/10 Excellent

SHU YING

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sufficient and affordable
We had an overall good experience here. The workers were experienced in speaking with foreigners. They were thorough in their explanation. Being an “green” hotel we only had 2 towels for 4 people, however the staff was helpful when we asked for more. The building is older, but it was not dirty. They had done a good job with the decorations. The new trend of having a window from the bedroom into the bathroom is annoying to a family, but thankfully there was a blind to roll down. Overall the room was sufficient. The view was beautiful. The hotel is conveniently located near the yellow/orange subway line. There are several convenient stores as well. Parking is paid only but the hotel gives an ok rate if you stay there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the nicest hotels I've stayed in relative to the price I paid. The room was spacious and clean with a large walk-in shower and a decent view from my hotel window. The hotel is roughly a 10 minute walk from the nearest metro station and there are bus stops almost directly outside the building. There's not a huge amount of dining options right near the hotel but there's a night market about a 15 minute's walk away. Overall I was very pleased with this hotel and I wouldn't hesitate to stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Chin Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel comfortable and provide reasonable facilities. Location is slightly off from central areas. Taking bus to Taipei central areas like Taipei Main Station and Ximending is faster.
Stayed 6 nights in Jan 2024

4/10 Poor

Shawn

Business traveller
Disliked: Amenities
This is a dated property with nothing close for dining. The weather was dropping to as low as 8 degrees and this property is not heated. my room was usually 19 degrees. On the second day they supplied a space heater. The WIFI was terrible. Inconsistent. Could not do video calls had to use phone date. The club floor is not utilized and they happy hour they offer for all guests was , well sad. My room smelled musty upon arrival. I think this was a very nice hotel back in tis day but should no longer be considered 4 star.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wei Kit

Liked: Cleanliness, staff & service, property conditions & facilities
its near to train station and 7-11
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, clean and quiet. Breakfast buffet had ample options ranging from western to Taiwanese food. There is metro station about a 5-10 min walk away. However, location wise may not be the most ideal if you intend to spend most of your trip within Taipei as this hotel is situated at the edge of New Taipei City. If this isn't an issue this hotel is a great choice.
Stayed 11 nights in Dec 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

YUMEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

SHUE YIH, Palo Alto

Stayed 1 night in Dec 2023

10/10 Excellent

CHIAHUEI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 2 nights in Dec 2023

6/10 Okay

Chien-Yuan

Travelled with family
Liked: Staff & service, property conditions & facilities
2 things, 1 was the room without the heating system. 2, was the room with the mold around the bathroom celling.
Stayed 20 nights in Nov 2023

10/10 Excellent

Larry, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuff and spacious and clean room. We loved the hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super stay!
I recently had the pleasure of staying here, and I must say it was an absolutely fantastic experience from start to finish. The service at Chateau de Chine is great. The staff went above and beyond to ensure that every aspect of my stay was comfortable and enjoyable. They were friendly, attentive, and always ready to assist. The beds at Chateau de Chine are a dream come true! I've never experienced such a perfect balance of softness and support. After a day of exploring Taipei, sinking into those comfortable beds was pure bliss. It's evident that the hotel takes great care in providing guests with a restful night's sleep. One of the highlights of my stay was the luxurious bath. The design and amenities of the bathroom were top-notch. The deep soaking tub was a welcome retreat, providing a relaxing escape after a day of sightseeing. What amazed me most was the tranquility of the hotel. Despite being located in the bustling city of New Taipei City, the rooms were remarkably quiet. I appreciated the peaceful ambiance, allowing me to unwind. The hotel's proximity to the metro station is incredibly convenient. A short 5-minute walk, and you're ready to explore the vibrant city. This accessibility made it easy to navigate Taipei and added an extra l
Stayed 7 nights in Dec 2023

10/10 Excellent

Meng Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were very good. Room and building was a little outdated but still.very nice and clean.
Stayed 2 nights in Dec 2023

8/10 Good

Kit Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, I was told by the Front Office staff since I have reserved a room which is already the highest category for a Twin Bed room, so I do not get an upgrade. This is different from what I understand and what I have been given form other hotels. So, I learned something new for Chateau de Chine. Other than this, the room is generally bigger than those in Taipei City and is very clean. Transporatation is OK as it is close to the MRT Station, but you need to change MRT lines ot get to many places. Overall, consider the price, it is still a reasonable place to stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ju Chin Jaycee

Liked: Cleanliness, staff & service, property conditions & facilities
Very good 👍
Stayed 5 nights in Nov 2023

8/10 Good

Siew Ping

Liked: Cleanliness, amenities, property conditions & facilities
Just a 5 min walk from Touqianzhuang metro station from exit 1. Room is spacious and clean. Staff can do better by being more warm and smile instead of keeping a straight face.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay when visiting Taiwan
One of the best hotel you can choose to stay when visiting Taipei. It’s located near a metro station and several bus stops. Only concern is the wifi is quite spotty at times even within your own room.
Stayed 3 nights in Nov 2023

8/10 Good

Hazel Shane Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious.
Stayed 4 nights in Nov 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a tiny inconvenience
Overall, the stay is great but the wifi in room can be improved. Free happy hour every night is great but more beer glasses should be provided.
Stayed 3 nights in Nov 2023

8/10 Good

Lin

Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice for my family and I. The hotel itself and the rooms are very clean, comfortable, and filled with amenities. We were very pleased with the breakfast, available gym, and accommodations. The hotel is a 5 minute walk to two different metro lines. A 20 minute walk gets you to many shops, markets, parks, restaurants,.etc. The area felt safe and easy to navigate.

10/10 Excellent

Jia Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

SoonHeung

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2023

8/10 Good

SIEW KIENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Linda, San Leandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating and very kind. I had to book this room last minute because a few of those in our party of twenty thought they were getting two bedroom suites, but had two bed rooms instead and they were uncomfortable with so many people. I ended up reserving an executive suite that had the most wonderful view of the city and was my favorite stay in my 10 day trip.

10/10 Excellent

Tadao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and elegant hotel. Clean and quiet. Staff are courteous and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very friendly .. i suggest to use the spa so worth it
Stayed 2 nights in Sep 2023

10/10 Excellent

Tadao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Oliver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 22 nights in Jul 2023

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very good. All the staff were excellent - very helpful.
Stayed 9 nights in Jul 2023

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
People here are very nice. Room is clean and big.
Stayed 4 nights in Jun 2023

10/10 Excellent

BEE KOON

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Bee Koon

Stayed 2 nights in Jun 2023