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"Great place to stay "

"Was a good overall experience "

"The property is lush, tropical, with both sun and shad options. There are many trails to walk along, the gulf shores are rugged and beautiful. The inlet / beach for swimming is perfect, safe and there are lots of cute fish to admire. "

"The food was really good, and even though reservations to restaurants seemed booked at the start, there were plenty of cancellations and we were able to get reservations at the times and restaurants of our choice almost every time. The a la carte option was always great, though, so you don’t even need to worry about reservations. The pool activities were super fun and we loved playing beach volleyball with other guests. Our favorites were The Good Bar, the health juice bar, the crepes at the main buffet, the spa, the dolphins, the snorkeling, and general safe and beautiful ambiance. We had a great stay and we’re sad to leave. Ricardo, one of the bellhops, hooked us up with a rental car so we could explore Akumal Beach, Playa del Carmen, and other spots on our own. So much to do at the resort though, so no real need to leave. Would definitely recommend with or without kids. "

"Very nice beach, large pools at each hotel. Good food. Great staff. We will be coming back here again!"

"The experience was excellent. "

"Second time staying at Grand Hayatt Playa del Carmen. Great hotel right on the beach. Pools are amazing and refreshing. Staff 5 stars. Love the location near downtown Playa where there are many restaurant options."

"The restaurants all had amazing choices. Wish there was a bit more entertainment but overall experience was wonderful. Went for my honeymoon and it’s very romantic both night and day. Place is safe and staff is so kind. Best experience and very memorable. Looking forward to coming back. "

"Very friendly staff and very good entertainments, very clean property, beach was okay, Al swimming pool wire pool were off service Bed room have no extra sheets, room was cold at night Restaurants food was not the greatest, run out of food selection on couple restaurants which was disappointing "