Search Xcaret Aparthotels

"Stayed at many Ocean propetries and this one did not disappoint! "

"Omg. this was wonderful. Definitely coming back in sept"

"It was close to the reserve. Far from downtown. "

"I went with my husband and 9 year old son. We all had an amazing time- this was our first time here and we will ABSOLUTELY be back. When we got home we already started planning our next trip back. The staff was SO kind, attentive, and helpful. The property was incredibly gorgeous, and all of the wildlife was magical. I loved how the trolly came every 15 minutes so we could get a quick ride if we needed to. I would give this property and experience a 10/10. THANK YOU !"

"We visited Royal Haciendas March - April 2024. There were 6 of us, 4 adults and 2 children. We booked BD experience for transportation from and to the airport. I did not like that they picked us up 2 hours prior to the time that would have made sense to be picked up. Royal Haciendas have a travel agency you can book your the pick up and drop offs to the airport (no free shuttle). thomasmoretravel We enjoyed the property, the staff and the food. You can reserve dinners at the 2 restaurants they have. The food is delicious- not everything is included, but everything that is included is delicious anyway! The property is clean! The staff is super friendly! The buffet offered enough food for everyone to find things they like. (On the side note, i would have like to have desserts for breakfast too, i like to have some with my morning coffee) I would go back for sure! The only thing I was sad about is the beach. It has been damaged by Hurricanes and has not been fixed yet. The property has plans on fixing it - but they are waiting for government approval. Honestly we will only book again, once the beach is fixed, since i prefer to be on the beach."

"We loved the grand sunset princess and I want to come back!! So clean, constantly cleaning, scrubbing walkways and pool areas. The staff were so kind, spa was amazing we got some awesome massages and the free hour of hydrotherapy with a massage was a lovely compliment. The beach was nice, plenty of room. Plenty of beach chairs by the pools and beach. I saw some negative reviews before I came here and honestly those people were just looking for something to complain about. The food by the pool was awesome, we ate tacos poolside every day lol. Large property lots to walk but there were so many statues and animals to look at the walks were one of my favorite parts. They had little shuttles and bus stops if it’s too much so it’s very accessible and inclusive. Poolside bars were amazing, if you find Arron you are in for a treat he is the best and makes the best drinks, give him an extra couple bucks if you’ve read this review !!! The staff were all so kind and silly too they were joking around and making us all smile every day. They had some entertainment but honestly it was catered more to families and small children. It would be a bit better if they made some adjustments to entertainment and did some extra stuff for adults but it was fine. There was a disco every night that opened at 10:30-1am and a sports bar which stayed open way passed that. The sports bar has late night snacks if you get hungry! Love love loved it here, I will be back one day!!! Xoxo love you grand sunset. "

"Excellent Customer Service, all the Staff in different areas show kindly and professional, very nice, the options for dining excellent, very clean inside and outside at the swimming pools and beach, very happy to stay there!!!!"

"Excellent overall. Some of the al la carte meals weren’t amazing but overall would recommend!"

"All staffers were super helpful, and willing to answer your questions. From the gardeners to the bus drivers, waiters, etc., all really friendly "