Ratings based on 107 Verified Reviews

4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from bangor

Value for money

Posted 26-Feb-2017
Enjoyed our stay, staff very helpful and will book again when visiting Goben Hospital.
Comment from Hotel Management
09-Mar-2017 by AJ, Hotel Management
Thank you for taking the time to review our hotel. If we can assist you in the future we will be happy to help.
4out of 5
by A verified traveller

Posted 16-Dec-2016 on Hotels
Comment from Hotel Management
06-Jan-2017 by General Manager, Hotel Management
Thank you for your excellent feedback score we do strive to make our guests comfortable and welcome.
5out of 5
by A verified traveller

Good hotel convenient for the hospital in Gobowen

Posted 01-Dec-2016 on Hotels
The hotel was very good and although the Pub was available for an evening meal, we found that the service was extremely slow. There did not appear to be enough staff to cover the amount of people who were dining, The food was excellent however, but waiting at least 40 minutes for our dessert was not acceptable.
Comment from Hotel Management
10-Dec-2016 by General Manager, Hotel Management
Thank you for your feedback, we are pleased that you had a comfortable stay. We do work very hard to make sure all of our guests are served as quickly as possible and please be assured that the service situation has now been resolved. Please be assured of a very warm welcome should you return.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Anglesey

Cheap and cheerful

Posted 26-Nov-2016
Pros: Cleanliness
Cons: Bed a little uncomfortable as we rolled into the middle
Location: Garden centre is next door and Oswestry and Shrewsbury good for shopping.
Easy check in, pleasant staff, bed was a little uncomfortable.
4out of 5
by A verified traveller

Clean and tidy, pleasant staff and good food

Posted 15-Nov-2016 on Hotels
Short business stay, but clean and tidy room. Will stay again
Comment from Hotel Management
28-Nov-2016 by General Manager, Hotel Management
Thank you for your kind review. We hope to see you again in the future.
5out of 5
by A verified traveller

Clean & Friendly Hotel

Posted 12-Nov-2016 on Hotels
Good hotel, nice and clean and good staff. Adjacent pub is good too.
Comment from Hotel Management
28-Nov-2016 by General Manager, Hotel Management
Thank you for your kind review. We hope to see you again in the future.
4out of 5
by A verified traveller

Nice hotel with a noise problem at the back end.

Posted 07-Oct-2016 on Hotels
A very nicely presented property, but unfortunately we had the room on the end which has a road right outside the window, which affected my sleep.
4out of 5
by A verified traveller

Lovely hotel - but no Gluten free at pub next door

Posted 03-Oct-2016 on Hotels
The hotel was really warm, clean and friendly. The bathroom is a little dated but very clean. The attached pub that served meals and breakfast, but the gluten free choice was non existent and the only main course on the menu was salmon. I asked for salmon and was told that that was no longer on the menu. I asked what I was supposed to eat and the waitress apologised but didn't know. At which point we walled out. The Garden Centre next door had a better gluten free choice but obviously wasn't somewhere that we could eat an evening meal. Not good!
4out of 5
by A verified traveller

Posted 29-Sep-2016 on Hotels
Comment from Hotel Management
27-Nov-2016 by General Manager, Hotel Management
Thank you for your 4/5 - we welcome all reviews. We do hope you will return in the future.