Ratings based on 92 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from North wales

Posted 08-Jun-2018
Lovely hotel, the restaurant was fantastic, beautifully furnished and decorated downstairs. Room was spacious and comfy but a bit dated. The staff were all very helpful and very welcoming. Lovely surroundings, we really enjoyed our stay.....marvellous 😊
5 out of 5
by a verified traveller from Staffordshire

Posted 04-Jun-2018
Lovely staff who go over and above on service
4 out of 5
by a verified traveller from Stafford

Posted 01-Jun-2018
Stayed for one night following a wedding locally, so checked in after midnight which was fine. Comfortable stay - Welsh breakfast was excellent.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 27-May-2018
5 out of 5
Recommended
for Everyone
by a verified traveller from Hampshire

Good hotel with great restaaurnt and staff

Posted 07-May-2018
Room (doublre) could have been improved with addition of second chair but staff were fiendly and helpful. Restaurant sta ff were excellent - very professional and looked after their guests even when handling large party at same time. Food also excellent.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 08-Apr-2018 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 27-Mar-2018 on Hotels
5 out of 5
by a verified traveller

First class service

Posted 19-Mar-2018 on Hotels
Very helpful staff who arranged for a hot meal despite my late arrival
Comment from Hotel Management
20-Mar-2018 by Chris, Hotel Management
Thank you for your comments. We value all feedback
3 out of 5
Recommended
for Everyone
by a verified traveller from wales

Posted 09-Mar-2018
Lovely hotel. Room, staff and food were excellent. Unfortunately there was NO hot water at all....so cold shower. Asked for refund and was only given £10 discount. Very disappointing.
Comment from Hotel Management
20-Mar-2018 by Chris, Hotel Management
Thank you for your comments. We value all feedback. At the time of your stay due to bad weather and problem with the heating that was out of our control we did our best to accommodate your comments.
5 out of 5
Recommended
for Everyone
by a verified traveller from Derby

Lovely hotel

Posted 19-Feb-2018
Fab. Offer on food during day which was delicious. Lovely comfortable room... A great stay
Comment from Hotel Management
20-Mar-2018 by Chris, Hotel Management
Thank you for your comments. We value all feedback.