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Reviews of Chatsworth Hotel - Worthing

3 out of 5
Chatsworth Hotel - Worthing
The Steyne, Worthing, England

Reviews

7.4

Good

Rating 10 - Excellent. 107 out of 489 reviews" "
Rating 8 - Good. 214 out of 489 reviews" "
Rating 6 - Okay. 90 out of 489 reviews" "
Rating 4 - Poor. 60 out of 489 reviews" "
Rating 2 - Terrible. 18 out of 489 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Annette

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and very helpful staff
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay . Close to channel and great shopping and general relaxation .
Stayed 4 nights in Mar 2024

4/10 Poor

Alison

Travelled with family
Disliked: Amenities, property conditions & facilities
The floors were uneven and the amenities limited in the room. The breakfast was mediocre
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Ideal location if you are walking. Near all major stores and metres from the sea and pier. Cheaper rooms are at the back and overlooking bus depot, although not too noisy. TV didn't work, but I didn't use it and I reported it on check-out.
Stayed 1 night in Feb 2024

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with large rooms and friendly staff, lovely cooked to order breakfast Mmmmm
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Disliked: Property conditions & facilities, room comfort
A tired and broken hotel which needs work.
The best way to describe this hotel is very tired and falling apart in places. The heating was stuck on so it was about 25 degrees in the room. We opened the window but it was really noisy next to the road, even with earplugs in. We effectively had a sleepless night. I would say overpriced at £150 a night.
Stayed 2 nights in Dec 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Trip
It was a lovely room right over the beach which was great but I would have expected a little more luxury for the price. However, acknowledge that it was right along the beach. Decor is a little tired and the shower was difficult due to how it was positioned but generally really enjoyed the location and the stay. The bed was very comfortable and the overall building is fascinating and full of character.
Stayed 1 night in Dec 2023

8/10 Good

T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

MR J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a 3 star for a few days , great breakfast, next to seafront, very close to shopping area
Stayed 3 nights in Nov 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Susan

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Umberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location that's all
Stayed 2 nights in Nov 2023

10/10 Excellent

Jack

Stayed 1 night in Oct 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad one night stay
Booked last minute, found check in very easy and the layout of the hotel was good. Its in the perfect location for Worthing Pier and facilities. We came on a motorbike so managed to park in a bay right outside the hotel, if we were in a car it maybe of been a little more difficult to find the parking. The mattress on the bed was soft, there were tea making facilities, and on suite bath/shower. The only disappointing thing was the TV was tiny and on a bracket where it was facing downwards! so couldn't be watched.
Stayed 1 night in Sep 2023

6/10 Okay

Chris

Stayed 1 night in Sep 2023

8/10 Good

An

Stayed 1 night in Sep 2023

4/10 Poor

abdulai

Stayed 1 night in Sep 2023

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy family !!
Family weekend in Worthing. Two rooms booked in the same name but floors apart. Extremely tired decor. Mould in the bathrooms and blood stained towel. Poorly stocked bar. I couldn’t see out of my window because of the dirt. Finally the cost of £170 per room per night is completely unacceptable. Shame on you Hotels. com for listing this shambles.
Stayed 1 night in Sep 2023

10/10 Excellent

Navroz

Stayed 2 nights in Aug 2023

10/10 Excellent

Deri

Travelled with partner
Liked: Amenities
Very helpful staff. Very clean room
Stayed 4 nights in Aug 2023

2/10 Terrible

chris

Stayed 1 night in Aug 2023

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs a boost
Staff helpful. Room small. TV tiny. Noisey. Bar shut. Breakfast expensive. No evening meals.
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
1 night stay
On arrival staff were rude and unhelpful. Could see into other people's bathrooms as they were getting out of the shower. Hotel is in a great location and looks beautiful. Cleaning staff were polite and helpful. Emailed a complaint and the GM replied offering a free upgrade if we returned.
Stayed 1 night in Aug 2023

8/10 Good

David

Stayed 2 nights in Aug 2023

10/10 Excellent

Paul, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, charming hotel.
The staff were approachable and friendly upon arrival. Entering the room, it was clean, tidy and organised. The matress was a little soft for my liking, but still comfortable to get a good, restful night's sleep. The morning's breakfast staff could have been a little more attentive, but was greeted with a smile and cheeriness for half past 8 in the morning. Along with an evacuation due to a fire alarm, which so we were told was someone burning some toast, didn't increase my levels of appreciation for an early hour. However, the food was great and set me up for the long day ahead. Pricing is competetive, even if a little more than would be expected. Though, time of year and last minute booking would also account for this. Location is excellent. Across the road from a fairly large park, and the seafront. Close to town, too, which has transport links along the coast. Even with being on a pretty busy road during the day and with events on in the town, it is still quite quiet and peaceful. Lovely place and good staff made it a welcoming experience.
Stayed 2 nights in Jul 2023

2/10 Terrible

Calvin

Disliked: Property conditions & facilities, room comfort
Diabolical plumbing
Wouldn’t advise anyone to book here. Unless you don’t mind waiting hours for the shower to work properly. Was halfway through and the water stopped running. Had to wait half hour to get more water. It’s funny now but not at £140 plus breakfast and parking per night. Not worth more than £50 per night.
Stayed 2 nights in Jul 2023

4/10 Poor

Niall

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Hotel staff where friendly from start to finish and very helpful. The hotel is ideally suitable for wheelchair use
Stayed 2 nights in Jul 2023

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and clean. Very good breakfast. Shower needs sorting out in room 163 the family room.
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Liked: Cleanliness
Old fashioned and expensive.
I would not recommend this hotel. At present, the restaurant is only available for breakfast, the bar is small and with limited stock and there is no dedicated parking. When I tried to draw a bath in my room, the hot water was little more than a trickle and it took over 20 minutes to fill the bath. The TV in my room was about the size of a computer monitor and mounted too far from the bed to be watchable. Although the room was clean and the reception staff were helpful, I found the hotel showed its age and would only rate it adequate and not good value for the prices charged.
Stayed 3 nights in Jul 2023

6/10 Okay

Clare

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth the money!
The hotel was clean but the appearance is awful. It’s dated and needs a complete refurb. I stayed in a superior room which was adequate. It was basic, furniture was a mis-match and old, the dining room was dull and very dated. The windows rattled all night ans the floor is extremely creaky. The room rate is not comparable to the hotel!! A premier inn is far more superior and more cost effective. I would not stay again!
Stayed 2 nights in Jul 2023

2/10 Terrible

Elaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taylor
So dirty smelly, awful bar, so dated need pulling down
Stayed 1 night in Jul 2023

4/10 Poor

Shirley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The beds wre uncomfortable pillows were cheap, flat and very uncomfortable. The bathroom was very small, the sink was too big for the room and the tap dripped. There was a lot of black mildew all around the bath and on the shelf. It had been there for a very long time. The toilet seat was cracked and it was marked around the toilet fittings. There were no nice toiletries and we thought the tea, coffe and biscuit choices were very limited. We had looked forward to this weekend for a long time, it was a weekend for my daughter's 40th birthday. I have been to Worthing so many times and saw this hotel and kept saying i wanted to stay here one day. So disappointed, the room in our opinion was overpriced and in need of redecorating and up dating.We would not book to stay again.
Stayed 2 nights in Jul 2023

8/10 Good

Kathryn

Travelled with group
Disliked: Property conditions & facilities
Great location. The hotel is old and due for upgrades. The front desk staff could be a bit more friendly. Stayed there twice. was loud being next to the bus garage.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Although it’s not a high end hotel, it has oodles of quaint, adorable features!
Stayed 2 nights in Jul 2023

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
Very tired and dated room. Bed was uncomfortable and the room stuffy (but too noisy to keep windows open). Service indifferent. Way too pricey for what it was.
Stayed 1 night in Jul 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service
Very dated property but clean and comfortable, Very pleasant and helpful staff.
Stayed 2 nights in Jun 2023

6/10 Okay

Aaron

Travelled with partner
Liked: Staff & service
The showered wouldn’t cool down so it was always redhot, pee stains around the toilet rim
Stayed 2 nights in Jun 2023

8/10 Good

EVA

Liked: Cleanliness, staff & service
Staff was very polte room was very clean lovely sea view breakfast was realy tasty
Stayed 2 nights in Jun 2023

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No Thanks
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very disappointed
We stayed here last summer and had a room overlooking Steyne Park. We had a lovely room, however, we stayed this week and were given a room at the back. Unbeknown to us it overlooks a bus depot, the buses were returning at the end of the shift and were shunted backwards and forwards until 12.45am. Drivers were yelling and some swearing. I eventually went to sleep and was woken up at 4.15am with drivers returning for a new shift. The noise and smell was awful. The bed we had was very uncomfortable and we could feel yhe springs through the mattress. I spoke to the lady on reception and was told the building was over 200 years old and they couldnt move it? She also pointed out that we had the cheapest rooms? We booked here as we'd stayed before and needed to attend a funeral locally. Surely cheap rooms or not, they should be fit for purpose. We couldnt close the windows due to the heat. Hotel needs updating.
Stayed 1 night in Jun 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed 1 night in Jun 2023

8/10 Good

Clive

Stayed 2 nights in Jun 2023

10/10 Excellent

Michael E

Stayed 2 nights in Jun 2023

6/10 Okay

Roy

Stayed 2 nights in Jun 2023

4/10 Poor

Peter-John

Stayed 1 night in Jun 2023