Exterior

Reviews of mour Hotel

4.5 out of 5
mour Hotel
Lake View Drive, Sherwood Park, Nottingham, England

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 1006 reviews" "
Rating 8 - Good. 391 out of 1006 reviews" "
Rating 6 - Okay. 138 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 40 out of 1006 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Xavier

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Poor lighting
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Stayed 2 nights in Feb 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, great staff and lovely food!
Stayed 2 nights in Feb 2024

10/10 Excellent

Penny

Stayed 1 night in Feb 2024

6/10 Okay

Bradly

Liked: Staff & service
Disliked: Property conditions & facilities
Only thing to let this property down was the bath room, looked old and used
Stayed 1 night in Feb 2024

10/10 Excellent

Penny

Lovely food
Stayed 1 night in Feb 2024

8/10 Good

wayne

Travelled with partner
Liked: Cleanliness
Nice building design
Stayed 1 night in Jan 2024

6/10 Okay

Becki

Travelled with family, Travelled with partner
Liked: Cleanliness
Nice hotel, lovely on first impression and spotlessly clean but our room (a standard double) felt dated and lacked basic things you would expect from even a budget hotel - such as plug sockets by your bed and adequate in room lighting (everything felt very dark!). There were only two plug sockets (a single double socket) for the entire room, which was on the opposite side of the room to the bed, yet there were two phones in the room for room service/reception? Beds were comfy and linen was good. Bar was great, well stocked and open 24 hours! Breakfast was good quality, a lot of choice on the menu for hot options but grossly overpriced at £15.95, even if you only want a continental/piece of toast! Need to have different price levels for continental breakfasts and hot breakfasts. We were in a group of 6 with other family staying at the hotel, sat on the same table, and yet our breakfasts only came out two at a time with approx 10 mins between each pair, which didn’t make sense. Service was okay but not very attentive. We stayed on a quiet weekend in January so for the price we paid for two nights it was fine, but it would not be worth paying any more. The lifts were making some odd noises. Overall, a nice clean hotel and handy being right off the motorway but needs a revamp.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wayne

Stayed 1 night in Dec 2023

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Beautiful hotel with amazing service, employees were welcoming and great, food service is great. Really enjoyed my stay, short but still amazing.
Stayed 1 night in Dec 2023

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Avoid Avoid
This hotel looks great on first impressions, but staff are not professional. Beds have got budget matresses on that are like sleeping on concrete, same with the pillows. Coffee cups in the room had dried coffee stains all down the outside of them. We had a door in our room that interconnected to the room next door, they had their tv on that load that we couldn’t sleep. Restaurant is massively overpriced for terrible service and awful food. Better service and food at McDonald’s. Avoid this hotel at all costs.
Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No kettle in the room and the coffee machine wouldn’t work due to build up of grime
Stayed 1 night in Nov 2023

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with very clean rooms. The shower was great. Beds could do with being a little softer but overall a great stay & would stay again for sure.

8/10 Good

Barbara

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bernard

Stayed 1 night in Nov 2023

10/10 Excellent

Marc

Stayed 1 night in Nov 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2023

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
Excellent property in and out, good service the food ok.
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Careworn Mour Hotel
The Mour is desperately in need of a refurbish. Leather sofas are torn, our bedroom carpet was threadbare and the bedroom was dreary and paintwork scuffed. In contrast, the staff were polite and friendly to a high degree. They were knowledgeable when asked questions and very helpful. Hence, our neutral assessment. For the money, there is accommodation of a far higher comfort level in the district.
Stayed 1 night in Oct 2023

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a lovely welcome, all directions and other information was given, everywhere was spotless, the food smelt amazing, and the wine was good too.
Stayed 1 night in Oct 2023

8/10 Good

RYAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect business room
Comfortable bed in a decent sized room. Very much a business hotel so busy bar and restaurant. Good food too. Only slight negative is the room is quite a dark decor
Stayed 1 night in Oct 2023

10/10 Excellent

Philippa

Stayed 2 nights in Sep 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 1 night stop while delivering a student to Nottingham Uni. Highly recommend.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Wouldn’t recommend
Average hotel, run down, only saw one member of staff, lacklustre and our room smelt like vomit.
Stayed 1 night in Sep 2023

8/10 Good

Barry

Business traveller
Ok
Stayed 3 nights in Sep 2023

10/10 Excellent

Gray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice and modern. Nice staff. Overall a great quality hotel. I stayed for just one night on business. I will absolutely be staying here again. A really great find and a hotel i would recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Nathan

Stayed 1 night in Sep 2023

6/10 Okay

Barry

Stayed 3 nights in Sep 2023

4/10 Poor

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable
Never been on a mattress so uncomfortable
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I felt that the room I had was very shabby and was in need to a refit. The carpet was warn and the bathroom dated. There were marks on the wall and generally it didn't look clean.
Stayed 1 night in Aug 2023

10/10 Excellent

dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Great place to stay. Spacious quiet rooms, lovely lobby bar, everything quite new and comfy. The only one issue: no electricity plugs by the bed, what was really strange.
Stayed 1 night in Aug 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Stephen

Travelled with family
Disliked: Property conditions & facilities
Only use Mour for location, Doesn't really deserve 4*.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I'd return with pleasure great hotel
Great hotel with good sized rooms, clean and excellent service. When I need a hotel in the area that will be my choice
Stayed 1 night in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service
Great hotel for a short stay. Staff are friendly but they need more really. Rooms are nice and bathrooms are good. Lots of business people staying there midweek
Stayed 1 night in Aug 2023

2/10 Terrible

Adam

Stayed 1 night in Aug 2023

8/10 Good

Adam

Stayed 1 night in Aug 2023

6/10 Okay

lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Dallas

Stayed 1 night in Jul 2023

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service
One nights Stay
The hotel looks nice. The food in the bar wasn't cheap but was tasty. The bed in the executive room was overly firm and uncomfortable.
Stayed 1 night in Jul 2023