Terrace/patio

Reviews of The Manor at Abberley

5 out of 5
The Manor at Abberley
Abberley Village, Worcester, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 167 out of 231 reviews" "
Rating 8 - Good. 48 out of 231 reviews" "
Rating 6 - Okay. 9 out of 231 reviews" "
Rating 4 - Poor. 4 out of 231 reviews" "
Rating 2 - Terrible. 3 out of 231 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, comfortable, just what we needed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant and extremely helpful, food was superb, room very spacious, will definitely going back again
Stayed 2 nights in Feb 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pub and restaurant with excellent service and surprisingly top notch food. All staff delivering excellent service. Quality of meat and ingredients super. Best breakfast sausage I’ve had in long time and I’m very fussy. Rooms are basic but very clean. Beds good quality. Great value for money. Beautiful area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely village stay
We stayed one night in the room with the separate adjoining bathroom and exposed beams. The rooms are above a very nice country pub which looks like it has been refurbished recently. The room was clean and lovely and the bathroom was really nice too. Great water pressure, and the bath fills up nice and quick, with the option of a spacious shower also. A minor failing of the layout was the lack of overhead lighting. No big deal, but my girlfriend moved one of the lamps near the mirror to do her makeup. Car park on site had plenty of spaces, and the setting in a very small village is very pretty. Full marks to the food. Reading the menu, you might expect some standard pub grub to come, but the presentation and quality of the food here was exceptional. Whitebait where the nicest I've ever had, and my girlfriend's sea bass was also superbly seasoned and presented. I had the steak and ale pie, which doesn't sound exciting, but the again the presentation and the quality and generosity of the meat made this an exceptional take on a traditional dish. Great dessert too. All in all a very pleasant stay, which we would happily repeat.
Stayed 1 night in Jan 2024

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, could have been more helpful
Lovely hotel but found the staff quite unhelpful on arrival. Assumed we knew where are room was located, in the annex, left my wife to carry bags while I had to find a parking space…very few at the hotel itself
Stayed 1 night in Oct 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Disappointing breakfast
Great hotel with very attentive staff. The rooms are spotlessly clean and the beds are so comfortable. Only down fall with our latest stay is the portion size for the breakfast has changed dramatically. The slice of black pudding I had was not much bigger than a ten pence piece & the whole breakfast looked lost on the size of the plate. The manor has been our hotel of choice for a while when visiting our grandchildren & I hope the breakfast can go back to how it was a few months ago.
Stayed 1 night in Dec 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location, highly recommend
repeated stay, and stayed in the same room as before, pleased to find the noise i experienced before has been addressed,
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
One of the best small country hotels I have stayed in. Location, service and facilities were all excellent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

kareen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was perfect great food lovely room comfy bed friendly staff views over hillside were great will return if in area again
Stayed 1 night in Oct 2023

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent small hotel
A lovely, friendly, clean and comfortable place to stay in a beautiful area. The rooms are a good size, with good quality items throughout. The food is delicious, generous but not oversized portions. And the staff are great!
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the owners, the staff, were considerate and attentive, the room Abberley was large, with a great bath and shower. Highly recommended.
Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice one of the best that i have stayed in
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous.. friendly staff, gorgeous rooms and amazing food. Couldn’t fault anything, and hope to be able to return.
Stayed 1 night in Sep 2023
Response from James GM on 18 Sept 2023
Hi Jackie, An absolute pleasure to look after you, we are so glad you enjoyed every element to your stay. we look forward to welcoming you again soon.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from James GM on 18 Sept 2023
Hi William, Thank you so much for this Review, It does mean a great deal to all the team.

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent staff warm n welcoming other meals available if you desired. Onsite bar, beautiful gardens with a stunning view. Car parking including electric car charges. Comfy beds with ensuite bathrooms. A hidden gem but well worth a visit
Stayed 2 nights in Aug 2023

10/10 Excellent

Mojgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Wonderful friendly staff! Great English breakfast. Huge rooms and bathrooms. Perfect stay for my daughter’s wedding! Thank you so much.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really recommend this hotel. Superb location, staff and food.
Stayed 1 night in Aug 2023
Response from James GM on 23 Aug 2023
Hi Jamie, We are so glad you enjoyed your stay. It realy is a pleasure to serve our guests. Thank you for mentioning our team who work hard to create memories and experiences for all of our guests. We hope to see you again.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from James GM on 23 Aug 2023
Hi John, Thanks so much for this review of 5 of 5 it realy does mean allot to all the team. We hope to welcome you again some time,

8/10 Good

KEVIN, INVERURIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay but our room looked out to gardens and the lights were left on all night and made our room bright. There was also a buzzing noise which kept me awake most of night. Parking was also an issue
Stayed 1 night in Aug 2023
Response from James GM on 18 Aug 2023
Hi Kevin, Thank you so much for your review, i will be investigating your comment's, i appologise that car parking was an issue this is due to our resurfacing that took longer than expected. however this is now finished and will not be an issue for any guests moving forward. I hope you will stay with us again, where you can see the change's made against your review. Regards

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal Service and Great views
A lovely stay, we felt welcome and received great service. The room had a beautiful view over the terrace, garden and surrounding countryside. It was very spacious, bed comfortable (although thick duvet was a little hot for time of year) huge bathroom and shower. The toiletries provided were very luxurious - even my husband noticed this and I googled them to order my own in the same scent and found shower gel is £22 a bottle! Kettle and plenty of tea coffee and biscuits provided in the room and breakfast was excellent quality. The personal service and attention to detail are the things which enhance a stay and make it so superior to staying in a chain hotel - and actually it was also my cheapest local option so very good value indeed. We stayed with our dog and he was also made welcome. Thanks to James and staff.
Stayed 1 night in Aug 2023
Response from James GM on 18 Aug 2023
Hi Melanie, Thank you so much for such a kind review, this realy does mean allot. we use superior product's in all of our room's i am glad these were noted. Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Had a really good stay here, well above what we expected. Room was spacious, super-clean and well maintained. Attention to detail was excellent, for example high quality shampoo etc. Breakfast was cooked to order and was great quality. Would definitely stay here again!
Stayed 1 night in Aug 2023

6/10 Okay

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but
Noisy bathroom fan and something mechanical outside bathroom window noisy Shower cubicle small Not advised about the carpark being resurfaced so noise and smell of tarmac plus problems parking
Stayed 1 night in Aug 2023
Response from James GM on 14 Aug 2023
Hi Michaela, Thank you for your review, Unfortunately due to a delay this pushed back our car park which has since been finished i apologise for the inconvenience, we did try and make attempts as soon as we knew to contact all of our guests. We will be taking a look into the fan in the bathroom, were you able to speak about this during your stay as this is not feedback i have received until now.Kind RegardsJames

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, the food was amazing. And the room was spacious, clean and modern.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was absolutely lovely, we could not fault it at all. Not such a great experience in the restaurant. I wouldn’t recommend eating there.
Stayed 1 night in Aug 2023

10/10 Excellent

A Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality visit, happy with our stay
Nice countryside location and quiet. Friendly helpful staff, good ales, clean and comfy rooms and excellent breakfast with nice coffee…. No more you can ask for :-)
Stayed 1 night in Aug 2023
Response from James GM on 8 Aug 2023
Hi Shaun, It was a pleasure to look after you and your family, i hope you enjoy your extended trip we spoke about. and look forward to you returning when you are back in the area. thank you again for such a great review!

10/10 Excellent

Neil

Stayed 1 night in Aug 2023
Response from James GM on 7 Aug 2023
Hi Neil, Thank you for giving us a 10 out of 10, this really does mean allot to the team. we hope to welcome you back again soon.

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankyou
Very impressed, clean, very comfortable and very accommodating, would definitely stay again, thankyou to all the staff who made our stay memorable
Stayed 1 night in Jul 2023
Response from James GM on 7 Aug 2023
Hi Maggie, Thank you so much for your review, i am glad we were able to make your stay memorable. i hope to welcome you again soon.

10/10 Excellent

number

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay - wish it was more
excellent hotel in a lovely position with great views. Food & service were top notch and the room had clearly been refurbished to a high standard.
Stayed 1 night in Jul 2023
Response from James GM on 7 Aug 2023
Thank you so much for your review, this will be shared with all of our team.

10/10 Excellent

John

Stayed 2 nights in Jul 2023
Response from James GM on 7 Aug 2023
Hi John, Thanks so much for your Review, Hopefully we can welcome you again.

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great independent hotel
Everything was great, only bug bear was a buzzing noise in the room. Otherwise another perfect stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend Bliss
Beautiful location in a very quiet pretty village Lovely newly refurbished room, maybe bathroom and room could be swapped as bathroom twice as big !! But lovely room nonetheless Only issues were the kitchen fan noise and the problem of how hot the room was Food was lovely And service was exceptional
Stayed 2 nights in Jul 2023
Response from James GM on 17 Jul 2023
Thank you so much for your kind review, and your comments at which we take seriously. We do offer fans which may help during this heat. We really appreciate you enjoyed the hospitality and food.I hope to welcome you back again soon,

8/10 Good

Rhian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet location, very helpful staff, would book again if visiting the area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clare

Stayed 1 night in Jul 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but staff were excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Perfect for our overnight stay Friendly staff, nice food lovely room
Stayed 1 night in Jul 2023
Response from James on 4 Jul 2023
Hi Margaret, Thank you so much for our review score of 10, we are so happy you enjoyed the room and found our staff friendly. I look forward to welcoming you back. RegardsJames

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay at Abberely broke our trip to Cornwall. It was well worth the time taken to exit the M5 ( a nightmare of a road around Brum) and stay in the lovely hamlet of Abberley. The Inn has undergone a massive upgrade and is just fantastic for a break. The staff are lovely and food is superb.
Stayed 1 night in Jun 2023
Response from James on 4 Jul 2023
Hi John, I am so happy you enjoyed our newly refurbished rooms and enjoyed our food offering which we currently retain our AA Rossete for Culinary Excellence. i hope to welcome you back again when you need a well deserved break from the M5 RegardsJames

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Beautiful location. Good food.
Stayed 5 nights in Jun 2023
Response from James on 4 Jul 2023
Hi Susan, Thank you for leaving a review, and we appreciate your kind comment's i hope next time we are able to make it a 5 Star Experience. I look forward to welcoming you again when your travel's bring you back to the area. RegardsJames

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy and Quiet, just what was needed after a long journey Shame there was no breakfast available, but the in room coffee was top notch.
Stayed 1 night in Jun 2023
Response from James on 4 Jul 2023
Hi Colin, thank you so much for this kind review, we are glad you have enjoyed our in room coffee and found your stay to be great. i am pleased to say we have listened to the feedback and we now offer breakfast every morning of the week. we hope to welcome you back where we can showcase our hospitality. RegardsJames

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely countryside and the room is just renovated. Clean and the water pressure is excellent Love it !!!
Stayed 1 night in Jun 2023
Response from James on 26 Jun 2023
Hi Esther, Thank you so much for your recent review, we are glad we were able to provide the service and hospitality that you deserve. i hope when your travel's bring you back to the area we will see you again. Kind RegardsJames

8/10 Good

Nicola

Liked: Staff & service, property conditions & facilities, room comfort
Romantic getaway
For a premium room I don’t think it was what I paid for. The pictures show it to be much more than the room we got. It was very noisy outside with people getting drunk. There should be a cut off point for people sitting directly under the rooms. Windows need to open in this heat. Can’t believe there isn’t any air con to at least minimalise the noise. Was a lovely location and views were amazing. Super comfy bed
Stayed 1 night in Jun 2023

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location with splendid views. Our bedroom was tight but the bathroom huge. Food OK with limited menu. Background music awful for dining and breakfast.
Stayed 2 nights in Jun 2023