Hello Traci, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Framingham. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the comfort of the mattress. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hi Joseph,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Boston - Framingham. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks once more and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Brayan, I appreciate your kind review from your recent visit at our hotel Red Roof Inn PLUS+ Boston - Framingham. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Mary. The team at the Red Roof Inn PLUS+ Boston - Framingham was pleased to know that we earned your 4/5 score. However, you made mention of the lack of breakfast. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you under our roof again so that we can provide you with more stays.Regards,XaoRed Roof ManagementRediResponse Specialist

Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are overwhelmed to read that we have a great location, nice room and helpful staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Kelly. The staff and I at the Red Roof Inn PLUS+ Boston - Framingham were disappointed to see your 1/5 score following your stay. You stated that the staff was rude, which saddens us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you for sharing your concerns and it would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with poor customer service. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Nader, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Boston - Framingham appreciate your 5/5 score following your stay. It's great to read that you were pleased with the services we offered, prompting your perfect rating. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Claudette, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. It's great to read that you were pleased with the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Adriano, The staff at the Red Roof Inn PLUS+ Boston - Framingham and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Anthony,Thank you for taking the time to tell us about your experience at the Red Roof Plus+ Boston Framingham. I am sorry that your experience did not meet your expectations, as you indicated that you were disappointed with the WI-FI not having a password, no information about the area and that there was no elevator. This is not an experience our guests usually have with us, and we appreciate you making us aware of this is in your review.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will consider giving us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - FRAMINGHAM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Inga,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. I am happy to hear that you found our hotel to a fine place to get some sleep. However, you indicated that the appearance of property did not meet your expectations and the noise disturbance hindered your experience. This was truly disheartening to hear and we do apologize for the inconvenience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Nevertheless, your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Samantha Red Roof ManagementRediresponse Specialist

Dear Tanesha,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. You indicated that the unpleasant odor you encountered in the room and the lack of cleanliness as it relates to the bathtub hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Samantha Red Roof Management Rediresponse Specialist

Hello Ravy, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn PLUS+ Boston - Framingham. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hi Elizabeth,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Boston - Framingham with us. It was so rewarding to see that we earned your 5/5 score and that everyone was nice. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Thank you for taking a moment to leave a review, Laura. The staff and I at the RED ROOF PLUS+ BOSTON - FRAMINGHAM appreciate your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. Alexandre, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you were completely satisfied with our customer service. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Alexandre, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

Hello Jose, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Boston - Framingham. I am disappointed that your experience did not meet your expectations due to the lack of cleanliness and the quantity of the towels not being to your liking. Please accept our sincerest apologies for the impact this had on your stay with us. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Virginia. The team at the Red Roof Inn PLUS+ Boston - Framingham was pleased to know that you were fond of our clean rooms and our easy highway accessibility. However, you made mention of the subpar bathroom cleanliness and the noise from an adjoining room. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - FRAMINGHAM and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Rachel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Dimitri, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We are glad to read to have provided you with accommodations for a night's stay. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Claudette, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello David, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Framingham we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Neal,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ BOSTON - FRAMINGHAM. It's truly rewarding to read that our convenient location and professional staff met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hola Norma,Estamos felices de haber sido de utilidad para usted aquí en nuestro Red Roof Plus+ Boston - Framingham. Es fantástico ver que nuestro hotel, su ubicación y su limpieza cumplieron con sus expectativas, lo que le llevó a obtener una puntuación de 5/5.Gracias nuevamente, esperamos que elija quedarse con nosotros nuevamente en Red Roof, para que podamos tener la oportunidad de brindarle una experiencia aún mejor.Atentamente,Gestión del techo rojo

Dear Jermaine,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as issue with check-in.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Jose, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We are delighted to read that you were pleased with the excellent customer service and the value to price ratio, prompting your 10/10 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Lynwood, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. Manuela, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our clean and quiet hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Manuela, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and quiet stay at an affordable price! Sincerely,Red Roof Management

Dear Stephanie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,ChirellRediResponse Specialist

Dear Shana,I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the area being unsafe, flat pillow and odor of the room. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

Dear David,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. I'm thrilled to read your kind remarks about our decent hotel, affordable rates. It was disheartening to read your feedback in regards to terrible customer service and encounter with staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Redroof look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

Dear Henry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. It is rewarding to see that you enjoyed your stay as you mentioned that our hotel is a good place to stay. At Red Roof, a great experience and our guest comfort is what we aim for and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist

Dear Sasha, We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Boston - Framingham did not meet your expectations. At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. I have brought your concerns to the property’s attention in an effort to address your concern. We appreciate your business and we wish you all the best in your future travels. Sincerely, Carla Red Roof Management RediResponse Specialist

Dear Jose,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Framingham. It's always a pleasure to see that when our amazing guest had a wonderful experience which resulted in your 4/5 score. In the future you need any assistance with our amenities, please speck with our front desk personnel immediately so we can take care of the issue to ensure your comfortable. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Heidi,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Framingham. I am glad to read that you were with our location as it is great for trail, the access to the turnpike and restaurant. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. I am glad to read that you had a good stay, promoting your 8/10 score. In regards to the amenities mentioned, the room type that you booked does not offer a microwave or a refrigerator, only our deluxe 2 full bed, superior king and premium room which you can consider booking in the future. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Lee,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Michael, The staff at the Red Roof Inn PLUS+ Boston - Framingham and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you, John, for taking the time to write a review of your stay at the Red Roof PLUS+ Boston - Framingham. I truly appreciate your positive rating and your comments regarding the cleanliness of our facilities. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again for posting your review and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Valued Guests, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Boston - Framingham. I am glad that our location was convenient for your purposes, despite the difficulty you had with the sidewalks. Please accept our apologies for any inconvenience this may have caused and can assure you that this is not reflective of our usual standards. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for posting your review. We look forward to having you visit with us again at any one of our Red Roof locations in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Dashea, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 6/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Dustin, Thank you for taking the time to tell us details about your experience at the Red Roof Inn PLUS+ Boston - Framingham. We strive to provide guest with all the comforts of homes so it's sadden to us to learn that your stay was hindered due to the concerns you highlighted regarding the amenities and the insects you reported. Our Red Roof team works with a Pest Control company who regularly treats the property for pests. Your feedback is important to us and your comments will be shared with management in an effort to address your concerns.In regards to the amenities mentioned, I saw where you booked a standard king room which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Kristin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist