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Hilton Garden Inn Worcester

Star Rating
3 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,271 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    DCU Center
    5 min walk
  • Popular Location
    Mechanics Hall
    6 min walk
  • Restaurant
    Uno Chicago Grill
    1 min walk
  • Restaurant
    Mezcal Tequila Cantina
    1 min walk
  • Airport
    Worcester, MA (ORH-Worcester Regional)
    9 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-17. Try updating your dates to see prices for your trip.

    About this area

    Worcester

    Located in Worcester, Hilton Garden Inn Worcester is near a train station. Elm Park and EcoTarium reflect the area's natural beauty and area attractions include Barnyard Zoo and Moore State Park. Looking to enjoy an event or a game while in town? See what's happening at DCU Center or Fitton Field.

    Visit our Worcester travel guide
    Popular Location

    What's nearby

    • DCU Center - 5 min walk
    • Mechanics Hall - 6 min walk
    • Union Station - 9 min walk
    • Franklin D. Roosevelt American Heritage Center (FDR Center) - 9 min walk
    • Worcester Historical Museum - 10 min walk

    Getting around

    • Worcester Union Station - 10 min walk
    • Boston, MA (BOS-Logan Intl.) - 54 min drive

    Restaurants

    • Uno Chicago Grill - 1 min walk
    • Mezcal Tequila Cantina - 1 min walk
    • The People's Kitchen - 3 min walk
    • The Citizen - 4 min walk
    • Crust Artisan Bakeshop - 4 min walk

    About this property

    Hilton Garden Inn Worcester

    This smoke-free hotel features a restaurant, an indoor pool and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a 24-hour business centre are on-site. All 199 rooms provide conveniences such as fridges and microwaves, plus MP3 docking stations and flat-screen TVs with cable channels. Guests will also find wireless Internet access (surcharge), room service (during limited hours) and coffee/tea makers.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 0.00 per stay)
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: USD 11.95 per day
    Valet parking: USD 14.95 per night
    Parking height restrictions apply

    Food and drink

    Cooked-to-order breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
    1 restaurant
    1 bar
    Room service available

    Things to do

    24-hour health club
    Indoor pool
    Spa services
    Hot tub

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Indoor pool
    Laundry facilities
    Microwave
    Fridge
    Rollaway/extra beds (surcharge)

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe
    Water dispenser

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Multilingual staff

    Languages spoken

    English
    Spanish

    Business services

    24-hour business centre
    Computer station
    Meeting rooms
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Fireplace in reception
    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    37-inch flat-screen TV
    TV channels
    MP3 dock
    pay films

    Food and drink

    Coffee/tea maker
    Microwave
    Fridge

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    4.2

    Very Good

    5 - Excellent
    578
    4 - Good
    460
    3 - Okay
    142
    2 - Mediocre
    51
    1 - Poor
    40
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Customer service

    I contacted the front desk several times and they did nothing. I even mentioned my concerns when i checked out and THEY DIDNT CARE. We travel often for my kits activites and i will have to say this was our worse exercise. We had kids running up and down the hallway most of thw night. The bed was so uncomfortable that my back and legs spased all night and what was called a "SERVICE ANIMAL" was clearly not. IT BARKED ALL NIGHT LONG. No one did anything. We get downstairs to get breakfast and we ordered. We seperatekt ordered pancakes for my daughter a few minutes later. We got mist of our food. Meanwhile 33 minutes later after we got the rest of our food we get the pancakes. I had to ask our server 4 times about thwm. Everyobe that sat down and ordered after us got there food and left before we even got our pancakes. For what we paid it was overall the worst service we have had. Even the worst service after we experienced our concerns. My husband is part of the honors program because he travels for work and use the Hilton. However he wven said he has never had such a bad experience.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    Won’t stay here again

    Check in was great and very nice staff working the desk. Upon entering the room it appeared to be fine. I always check beds for bedbugs prior to putting anything in the room, a very good habit for every traveler. While the check was clear of any critters, what I did find was a mattress flipped over to hide a disgusting And very large stain. (Room 505) Walls and floors at this hotel are paper thin. You can hear every step, every door that closes and even adjacent room televisions. I won’t stay here again. It’s not worth the proximity to the DCU Center.

    Stayed 1 night in Jan 2020

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