- Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
Hotel seemed new, very clean and shined! The issue we had was at 1:30 am someone banged on our door so loud like there was an emergancy and woke us all up. When we went to the door no one was there. About 5 minutes later it happened again. I called to the front desk and they sent someone up to patrol the hall, but no follow up happened after that. Luckily it did not happen again. However, when you are frighten like that from a sound sleep you don’t feel safe again to fall back asleep. When we checked out, no one asked about our stay, they were just like see ya! I am a Hilton honor member and a Hilton grand vacation club owner. I was a bit disappointed with the service at the front desk.