- Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel previously and have always had a pleasant stay. This time my husband and I were assigned an unrequested handicap room. The room had plenty of space and was clean but as a handicap room had a few issues. The bathroom door was difficult to open and close fully along with the bathroom trashcan being behind the toilet between the toilet and far wall. Accessing the bathroom and the trashcan easily while in a wheelchair would be difficult. While neither my husband or myself are in a wheelchair we did have another issue. The other issue was with the television. The bottom 6-8 inches of the TV was fuzzy making the use of Closed Captioning impossible. My husband is hearing impaired and we relies on the use of CC when watching TV. All issues were brought to the attention of the front desk. His comment was 'well you booked through Expedia so you're good'.