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Reviews of DoubleTree by Hilton Hotel Boston - Westborough

4 out of 5
DoubleTree by Hilton Hotel Boston - Westborough
5400 Computer Dr, Westborough, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1002 reviews" "
Rating 8 - Good. 310 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
We paid a high premium for a mediocre property. When we checked in for 3 rooms one room had a horrible smell like sewage. When we went down to get a different room the guy at the desk was not surprised. He even said that the room he gave us shouldn't have been affected. Not sure what he meant by that.
Stayed 1 night in Apr 2024

8/10 Good

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

6/10 Okay

Marilou

Travelled with family and small children
Buffet breakfast although for purchase had a good selection. The server was very nice & polite, too bad I didn’t get his name.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good; just be aware they are undergoing construction. There are noises of construction throughout the day. Besides that staff extremely friendly. Rooms are clean.
Stayed 1 night in Mar 2024

4/10 Poor

lesya

Disliked: Cleanliness, property conditions & facilities
The property is in serious need of updating! Pretty beat up and not that clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Nichole

Stayed 1 night in Feb 2024

4/10 Poor

alison, Manchester

The shower had been adapted from having a wall? And the plastic was cut to about an inch above the ground…which if I had been unstable on my feet I worry I could have stumbled and cut my feet on the edges of the cut off plastic. Also it was handheld shower which was terrible. Not a fun cleaning experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, for the price especially, quiet and convenient as well
Stayed 1 night in Feb 2024

10/10 Excellent

Aikins

Liked: Amenities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved!
Stayed 1 night in Jan 2024

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is safe and quiet and good for a family trip
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. The bathroom was well maintained and new towels were provided daily.
Stayed 3 nights in Jan 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Susan

Not many restaurant choices
Stayed 1 night in Jan 2024

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

zach

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

George

Stayed 1 night in Jan 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Janice, Rockwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, Why stay anywhere else.
This is a fine hotel. Since this is an older hotel that has been completely remodeled, the walls are solid masonry no balloon framing. So quiet, you can sleep well at night. Great staff. Love the indoor pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Leane

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Todd, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2023

10/10 Excellent

Lea

Stayed 4 nights in Nov 2023

10/10 Excellent

jules

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Loved the place overall. Very comfortable and staff were all kind and polite. Bar / restaurant closed at 10, not midnight. And their snack shop - $5 for Ramen? Dude.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Melinda

Stayed 1 night in Dec 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel would be perfect if it just offered free breakfast
Stayed 1 night in Dec 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Lisa, Casco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Weekend stay with kids
The beds were comfortable, the warm cookies were great, wish there were better food options at the hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Georgy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Gina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Staff was great. Double beds are so small. We had to ask for a king size bed with a roll in because there was no way my husband and I could fit in one of the double beds. Hotel is outdated and could definitely use some updating. Otherwise our stay was fine. The hotel is quiet and my girls enjoyed the pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ayanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

PINALBEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good value.
Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean
Stayed 1 night in Dec 2023

8/10 Good

Kimberly A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Zule

Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for my visit to my son in Westboro, MA!
Stayed 5 nights in Nov 2023