Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Dirty, smelly room. AC not working well to cool o

Posted 06-Jul-2016
Bad experience. Expedia should not recommend this hotel.
5out of 5
by A verified traveller from marlboro mass

Nice hotel

Posted 26-Jun-2016
It was great. Staff was great and hotel very clean.
4out of 5
by Not Provided

This traveller left a rating score only Posted 04-May-2016 on Hotels
2out of 5
by A verified traveller

Posted 02-May-2016 on Hotels
Room was very outdated for the price.
4out of 5
by A verified traveller from Bangalore, India

Good value for money

Posted 25-Apr-2016
Pros: Lobbey
Cons: Breakfast should not be the same everyday
Good value for money. Rather plush looking lobby for a best western. Breakfast was a disappointment though, not because it was bad but remained exactly the same for all the 5 days that I was there. Overall quite good for a business stay.
4out of 5
by A verified traveller from new hampshire

Friendly staff close to various amenities.

Posted 22-Apr-2016
Great food, staff, and area. The amenities where great.
4out of 5
by A verified traveller from NJ

Almost perfect

Posted 21-Apr-2016
Pros: room design and gives a peace
It was much better than when I stayed one year ago. The only missing is bath tab was not able to keep the hot water. Everything is good but need new tub water keeper.
3out of 5
by A verified traveller from Rochester, NY

Very outdated hotel in need of serious attention.

Posted 19-Apr-2016 on Orbitz
Pros: Game room for kids was nice. Location off the Mass Turnpike and in proximity to restaurants was good.
Cons: Decor, cleanliness, service at front desk.
Check in was not as friendly as most hotel. Had to stand there several minutes before being acknowledged by 2 guest services reps. The rep talked so fast I could barely understand him, like he couldn't be bothered. No frig in room, Tiny beds with old bedspreads. Bathroom was clean and decent, but the door looked like it was from the 60s and in need of at least sanding and painting. Hallways were dark and dingy. Had a drink at hotel bar which was empty but still looked a mess - dishes on bar, unvacuumed, Breakfast was complimentary breakfast buffet, which was decent. Took 5 minutes to be acknowledged and seated, even though a bus boy (man) walked by us and looked right at us. Waitress was nice but her shirt was so old and stained it was really unappealing before eating. Would not stay again.
3out of 5
by A verified traveller

Posted 15-Apr-2016 on Orbitz
Stayed on business. Decent hotel. Good food available on site.
3out of 5
by Olivier from Munich

OK room, good breakfast, but run down hotel

Posted 10-Apr-2016 on Hotels
The hotel needs some work. It is run down, the carpets are old, the elevators are slow and noisy, etc. The room are OK --a bed, bathroom, clean enough you can spend the night--, nothing special. The highlight is the breakfast: nice staff, good quality food.