Ratings based on 597 Verified Reviews

3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Close to the Rinks

Posted 12-Jan-2017
Clean, comfortable and excellent hot breakfast buffet.
5out of 5
Recommended
for Everyone
by A verified traveller from Fall River MA

Centrally located, all the amenities.

Posted 26-Dec-2016
There were a few people that made my trip special. First, Jeff, each morning at breakfast he greeted me with a smile and a gracious attitude. Breakfast was delicious and served in an actual restaraunt, rather than a room with just pastries and yougurt. Second is Deborah, she was kind and thoughtful seating us with a welcoming vibe and a quick chat. Next is Ayaan, she was accommodating and friendly, wishing us a Happy Holiday and making us feel like family. Cameron was quick and polite when checking us out. Very professional-a real class act. Jared checked us in and upgraded us to a deluxe room! He was knowledgable and made sure to meet each need that arose with patience and decisive action. The gym was great, the pool was beautiful and the hotel itself is set way back, very quiet. I found a great nail salon and there's a starbucks right around the corner. Minutes from a mall and several great restaurants the location can't be beat.
3out of 5
Recommended
for Everyone
by A verified traveller

Just ok.

Posted 18-Nov-2016 on Orbitz
I thought due to its role in conferences, it might be great, but not so. Rooms need updating and heating system loud and either too hot or too cold.
3out of 5
Recommended
for Everyone
by A verified traveller from Groveland, MA

Next to expo center

Posted 16-Nov-2016
Pros: The food was good but I would NOT recommend eating in the Bar & Grill restaurant there. Most of the wait staff was HORRIBLE!
Cons: Get rid of the wait staff that doesn't even know what a Budweiser is. Come on. Not understanding English is not good for the customers.
Location: Just went to the expo center but there were a lot of shops & restaurants on the strip
The shuttle bus was running constantly back and forth from the expo center so no waiting. Although there were so many seminars many of the good ones were totally packed! If you didn't get there 1/2 early you couldn't get in. Missed 2 really good ones I wanted to go to:(
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from US New Jersey

Very nice location in a quiet area

Posted 08-Nov-2016
The staff and housekeeping were all very pleasant nd professional we really enjoyed our stay
3out of 5
by A verified traveller

Will give it a third try for balance.

Posted 06-Nov-2016 on Hotels
We have stayed here before and had a wonderful experience. We decided to return for that reason this past weekend. Unfortunately, we were placed in a room that had broken furniture. Not just one piece but three pieces of furniture was broken; such as, missing doors, drawers hanging and one that wouldn't close. The room had not been cleaned. There were pens and tissue left on the floor from previous occupants. As I stated, we have stayed here before and did not experience this disarray in the other room. We also asked for extra pillows because the size of their current pillows are smaller than what I believe is a standard size. The breakfast is nice with an attentive waitstaff. Other than the room the property appears clean.
3out of 5
Recommended
for Everyone
by A verified traveller from US

Nice conference location with a lot around

Posted 28-Oct-2016
Somewhat dated but nice rooms and amenities. Heard revamped lobby coming.
4out of 5
by A verified traveller

Posted 27-Oct-2016 on Hotels
It was ok. Although, 2 of the elevators were out, so you had to wait a while for the elevators. In addition, my room rate was suppose to include a free buffet breakfast, but they insisted it did not.
3out of 5
Recommended
for Everyone
by A verified traveller from Sioux Falls, SD

Posted 13-Oct-2016
Pros: Clean hotel.
Cons: Basement type windows in room and very dirty, no view.
Location: Restaurants are in area.
Overall the hotel was good but very slow service in restaurant and exercise room door difficult to open.