Check-in/check-out kiosk
Check availability

Reviews of Best Western Woodhaven Inn

2.5 out of 5
Best Western Woodhaven Inn
21700 West Rd, Woodhaven, MI

Reviews

7.6

Good

Rating 10 - Excellent. 216 out of 712 reviews" "
Rating 8 - Good. 275 out of 712 reviews" "
Rating 6 - Okay. 125 out of 712 reviews" "
Rating 4 - Poor. 49 out of 712 reviews" "
Rating 2 - Terrible. 47 out of 712 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to what we were here for
Stayed 1 night in Apr 2024

8/10 Good

jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fish cleaning station was great since we were there to Walleye fish!
Stayed 2 nights in Apr 2024

10/10 Excellent

Shane

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the highway a bit noisy. Place was clean way nicer on inside than you would think from looking at outside.
Stayed 1 night in Apr 2024

10/10 Excellent

Cody

Travelled with family
Liked: Amenities
Bar
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet. Awesome room!
Stayed 1 night in Feb 2024

8/10 Good

Adam

Liked: Cleanliness
Disliked: Property conditions & facilities
.
Stayed 3 nights in Feb 2024

6/10 Okay

George

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Inside was clean but the exterior was awful. Garbage all over shows a lack of caring
Stayed 1 night in Jan 2024

8/10 Good

patrick, St jean sur richelieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Martha Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sam on 27 Jan 2024
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Ashraf

Stayed 4 nights in Jan 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Takeyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posted a proper review on google but this was a really great property to stay at. Very nice facilities, no complaints at all! Will def come back.
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 3 nights in Jan 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service
This hotel is very clean, fair charge per night. The staff very professional and friendly. However, in my opinion, this hotel is getting old.
Stayed 1 night in Jan 2024

2/10 Terrible

Bernadette

Stayed 1 night in Jan 2024

4/10 Poor

Maureen

Stayed 1 night in Jan 2024
Response from Khia on 6 Feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Majlinda

Travelled with family and small children
Disliked: Amenities
Good
Stayed 4 nights in Dec 2023

2/10 Terrible

Melissa

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Not worth the price and the breakfast was not Continental
Stayed 3 nights in Oct 2023

8/10 Good

philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Sau

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and safe

10/10 Excellent

Raul

Stayed 1 night in Nov 2023

10/10 Excellent

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and staff was friendly. Pool was nice. Hotel decor is a little older but overall i was very happy with the stay. Thanks.
Stayed 4 nights in Nov 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property price , matched the value we received. We were pleased with that aspect.
Stayed 1 night in Nov 2023

8/10 Good

Harold O. Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Asad

Disliked: Amenities
Poor allotment of rooms for families vs school trips staying next to each others, noisy corridors
Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a home emergency, needed overnight accommodations, Best Western fit the bill.
Stayed 1 night in Nov 2023

8/10 Good

Deb

Liked: Cleanliness, property conditions & facilities
The floor tile needs to be replaced in some areas
Stayed 1 night in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Amy

Liked: Cleanliness, property conditions & facilities
The walls are thin and the people in the room next to mine were loud - yelling until almost 3:00 am.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 2 nights in Oct 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Parking could be confusing
Stayed 1 night in Sep 2023

6/10 Okay

Theresa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is really dated - showing its age. It desperately needs a re-do. The worst part was that the bed was probably the worst hotel bed I've ever slept on. I barely slept at all, and when I did, it was fitful to say the least. It was also extremely noisy - I head toilets flushing about every 10-15 minutes all night, which was weird to me. I've only stayed at 2 bad Best Westerns, and this was one of them.
Stayed 1 night in Sep 2023

4/10 Poor

Patrick

Travelled with partner
Disliked: Cleanliness, staff & service
Stayed here 3 days. No room service requested twice to clean the room but after this towels were left on bed didnt take the old ones didnt take trash. Desk person said they were short of help! did have a decent breakfast for a good price, no free continental breakfast though. this hotel is convenient to everything and was always full. It is a little dated and worn probably wont stay here again
Stayed 3 nights in Sep 2023

10/10 Excellent

Alicia

Stayed 1 night in Sep 2023

8/10 Good

Craig

Stayed 1 night in Sep 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for our weekend trip
Room was clean and had been redecorated. AC worked GREAT! It was set on 61 degrees when we came in. LOVED it! Word of warning though... This hotel does NOT have an elevator. We did not know that until we checked in but the front desk was able to get us a room on the 1st floor.
Stayed 2 nights in Aug 2023

8/10 Good

Kimberly

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Jacob

Business traveller
Basic. Kinda old and a bit smelly.
Stayed 4 nights in Aug 2023

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was dirty and the room was dusty and smelt musty. Also I could smell pot so someone was smoking in the building. The toilet seat was loose and slid to one side almost causing a slip and fall. The price was fair.
Stayed 2 nights in Aug 2023

2/10 Terrible

james p

Had to cancel
Stayed 1 night in Aug 2023

10/10 Excellent

KENNETH

Stayed 3 nights in Aug 2023

6/10 Okay

Joseph

First: There is no elevator.(It's only 2 stories, but if you have a lot of luggage). Second: We checked in Saturday evening, around 10:00PM.We informed the front desk of what appeared (and smelled) to be fecal matter, tracked up the stairwell. When we checked out, it was still there. Will definitely not be a return customer.
Stayed 1 night in Aug 2023

4/10 Poor

Alan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was zero maid service to any room staying more than 1 night. No bed being made, no towels, no vacuuming, etc
Stayed 3 nights in Jul 2023

2/10 Terrible

Eric

Stayed 2 nights in Jul 2023

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023