Ratings based on 111 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Very pleasant stay.

Posted 02-May-2017
Pros: Good facilities and location.excellent Breakfast
Excellent quality breakfast but staff had struggles coping with the demands of a busy Bank Holiday . Staff very good on the whole.
4 out of 5
Recommended
for Couples
by A verified traveller from Surrey, UK

A nice hotel with helpful, friendly staff

Posted 19-Apr-2017
Pros: Good sized, clean and comfortable room. Good (free) wifi. The location.
We received a warm welcome on our arrival. Our room was comfortable. The meal in the restaurant was tasty. Breakfast was good with friendly and cheerful staff who took care of us very well. We hope to stay there again later in the year.
3 out of 5
by A verified traveller

carpet stains from visiting dogs

Posted 16-Apr-2017
Pros: Country location. Birdsong. Very friendly staff.
Cons: Breakfast coffee was bad. 1960s cona style, left brewing for hours, typical of a Soviet rest home for party officials. Fouled carpets in bedroom.
Location: Very good location near Suffolk coast and fascinating, ancient towns.
Reception staff were superb and very friendly. But we left early for various reasons.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel my second visit a very warm welcome

Posted 08-Apr-2017
Pros: A lovely place to stay
Loved my stay it was nice to find such high quality at a reasonable price that accepts pets. The little present for max the dog was a lovely touch and we enjoyed our morning walk round the edge of the golf course. I well recommend the hotel to pets owner or not both are well catered for.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Overnight stay for family wedding.

Posted 01-Mar-2017
Pros: The refreshments available at the bar area. We didn't use the other facilities so cannot comment. The bed was comfortable.
Cons: More sound proofing of rooms, as I was aware of snoring from the room near us. The grouting on the bathroom floor could be cleaner.
As we arrived earlier than check in allowed, we were allowed to leave our bags in the reception office. We completed the necessary check in details so that on our return later that night, we just made our way to the room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sutton Coldfield

Great overnight near Sutton Hoo.

Posted 21-Feb-2017
We came to see Sutton Hoo and had just the one night stay but found everything very good. Friendly and helpful staff. Grest pool and facilities. Refurbishment work was going on in part of the building but it did not affect our area or enjoyment. We would definitely recommend.
4 out of 5
by S P

Weekend for the family.

Posted 16-Feb-2017 on Hotels
We thoroughly enjoyed the weekend. The children loved swimming in the pool. We felt the food was good but not special.
5 out of 5
by Clive

Enjoyable.

Posted 13-Feb-2017 on Hotels
I always enjoy going to this hotel. On this occasion the hotel was not busy and the quality of the breakfasts was somewhat disappointing. Instead of cooking small amounts and topping up, too much was cooked at one time and therefore became dry. Apart from that the stay was great.
3 out of 5
by Ciaran

This traveller left a rating score only Posted 11-Feb-2017 on Hotels
5 out of 5
by Elizabeth

This traveller left a rating score only Posted 21-Jan-2017 on Hotels