Luxury Suite | Living area | LCD TV

Reviews of Seckford Hall Hotel & Spa

4 out of 5
Seckford Hall Hotel & Spa
Seckford Hall Road, Great Bealings, Woodbridge, England

Reviews

8.4

Very good

Rating 10 - Excellent. 195 out of 421 reviews" "
Rating 8 - Good. 143 out of 421 reviews" "
Rating 6 - Okay. 49 out of 421 reviews" "
Rating 4 - Poor. 22 out of 421 reviews" "
Rating 2 - Terrible. 12 out of 421 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with family
Liked: Staff & service
Beautiful setting and house. Internal of main House spectacular. Our suite in annex was Ok room nice but bathroom poorly maintained and too small. Restaurant was crowded food though was good
Stayed 2 nights in Mar 2024
Response from SH on 16 Mar 2024
Dear Peter,Thank you for taking the time to share with us your feedback! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and large room with 4 poster bed which was very comfortable
Stayed 4 nights in Feb 2024
Response from SH on 16 Mar 2024
Dear Kevin,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The swimming pool was lovely although the water was too warm. The breakfast was delicious but felt rushed and didn't like to see other people having breakfast straight from the pool in flip flops and dressing gowns, bit odd, should have been told to get dressed first. The corner of my side of the duvet cover had holes in the material. We had an evening meal in the restaurant and the waitresses service was diabolical. Had to keep asking for dishes to be cleared and for them to take our order, was exceptionally slow. The food was lovely but way over priced and portion size very small. I left the table still hungry. Its a lovely hotel but don't judge a book by its cover.
Stayed 1 night in Feb 2024
Response from SH on 16 Mar 2024
Dear Anita,Thank you for taking the time to share with us your feedback, I apologise there was errors in service and do hope you would consider giving us a second chance to show you how great Seckford Hall is!Kind RegardsSeckford Hall Team

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Hall, and were delighted to be able to use the spa facilities. A very comfortable stay, friendly staff and a hearty breakfast, thank you!
Stayed 1 night in Jan 2024
Response from Jess on 13 Jan 2024
Dear Callum,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Excellent

Debra

Stayed 1 night in Dec 2023
Response from Jess on 13 Jan 2024
Dear Debra,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Jess on 13 Jan 2024
Dear Michael,Thank you for taking the time to leave us a 4* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jess on 13 Jan 2024
Dear Luke,Thank you for taking the time to leave us a 10* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

6/10 Okay

Nathan

Disliked: Property conditions & facilities, room comfort
Dated courtyard rooms, no heating
We live local to Woodbridge and made a decision to stay at Seckford Hall as we’d driven past it so many times in the past and wanted to support a local business. The building itself is stunning, friendly staff greated us and gave us our room keys. Then proceeded to show us to our room, not in the grand building but in a 1990’s annex in the car park. Disappointed doesn’t cover it! Once in damp and cold room we learned that the heating in the bathroom didn’t work. A quick call to reception was met by a disgruntled receptionist agreeing maintenance would take a look. Hours later and no one turned up. So we got ready for our evening meal in a damp cold bathroom. Sadly I’ve got nothing nice to say about the bathroom, it was dated, damaged, mouldy, damp, cold and inadequate for a hotel that cost £150 a night. The meal there was average to good. Service from the restaurant and bar staff was good. In handing back the keys to reception I was met by a flustered lady who took the keys off me without acknowledging me. When I complained about the room, she stated that someone should have fixed it.
Stayed 1 night in Dec 2023
Response from Jess on 28 Jan 2024
Dear NathanThank you for taking the time to share with us your feedback, We apologise your stay was not as hoped. We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jess on 10 Dec 2023
Dear MarcThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Jess on 10 Dec 2023
Dear GaryThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Lovely hotel in a great location only let down on details, one curtain wouldn’t close , shower could be stronger and higher up above bath
Stayed 1 night in Dec 2023
Response from Jess on 10 Dec 2023
Dear JeremyThank you for taking the time to leave us a 5* review! Thank you for the feedback about the room we have looked into and actioned these points following your feedback. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

Matthew and Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where fantastic! We had a little difficulty with room and the staff sorted it out quickly. The restaurant was great, and both dinner and breakfast where delicious.
Stayed 1 night in Nov 2023
Response from Jess on 10 Dec 2023
Dear Matthew & SabineThank you for taking the time to leave us a 5* review! It is great to hear our team were able to sort out your difficulty quickly. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jess on 10 Dec 2023
Dear TracyThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

8/10 Good

Jacqueline

Stayed 1 night in Nov 2023
Response from Jess on 10 Dec 2023
Dear JacquelineThank you for taking the time to share with us your feedback. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

michael

Liked: Cleanliness, staff & service, room comfort
Excellent stay
Stayed 2 nights in Nov 2023
Response from Jess on 10 Dec 2023
Dear MichaelThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Nov 2023
Response from Jess on 10 Dec 2023
Dear ChristineThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

2/10 Terrible

Merri

Disliked: Room comfort
Stayed 1 night in May 2023
Response from Jess on 10 Dec 2023
Dear MerriThank you for taking the time to share with us your feedback. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Jess on 10 Dec 2023
Dear MichaelThank you for taking the time to leave us a review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the age and setting of the building, the grounds and the dining. It was especially nice to have such a large terrace from our room, and all the staff were very helpful.
Stayed 1 night in Sep 2023
Response from Jess on 23 Oct 2023
Dear Bridget,Thank you for leaving us a 5 star review, We hope to welcome you back to Seckford Hall soon!

10/10 Excellent

Colin John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seckford Hall - Best of Hotels
Checking in was simple and fast. Rob whisked our bags up to our room which was without question superb. The ambience of the entire hotel is conducive to an excellent stay. The staff were friendly, helpful and professional. We have been very fortunate and enjoyed many excellent hotels. This was our second stay at Seckford Hall and we are already planning our next. Currently, this is our No.1 hotel of choice and highly recommend.
Frontage
Walled Garden
Hunting Lodge
Stayed 2 nights in Sep 2023
Response from Jess on 28 Sept 2023
Good Morning Mr John,Thank you for taking the time to share with us your feedback. Thank you for you special mention for Rob. We can't to welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Love this hotel. Would welcome the chance to stay longer.
Stayed 1 night in Sep 2023
Response from Jess on 28 Sept 2023
Dear Richard,Thank you for taking the time to leave us a 5* review! We hope to see you again soon!Kind RegardsSeckford Hall Team

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2023
Response from Jess on 28 Sept 2023
Dear Lisa,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Jess on 28 Sept 2023
Dear Daniel,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building, great evening meal.
Stayed 2 nights in Aug 2023
Response from Jess on 28 Sept 2023
Dear Tracey,Thank you for taking the time to share with us your feedback and we hope to welcome you back soon!Kind RegardsSeckford Hall Team

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jess on 28 Sept 2023
Dear Debbie,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

6/10 Okay

Jennie

Liked: Cleanliness, staff & service, room comfort
Good surroundings but overall a little rundown and tired looking.
Stayed 2 nights in Aug 2023
Response from Jess on 28 Sept 2023
Dear Jennie,Thank you for taking the time to share with us your feedback I am pleased you enjoyed our surroundings, we currently have ongoing refurbishment works to improve the property and I hope you would join us soon to enjoy them!Kind RegardsSeckford Hall Team

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Seckford is a hidden gem. It has a wonderful 30s feel to it: the smell of old oak doors, the bar and fireside sitting room.
Stayed 2 nights in Aug 2023
Response from Jess on 28 Sept 2023
Dear Laura,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

2/10 Terrible

Coral

Disliked: Cleanliness, property conditions & facilities
Disappointing
Not so good. It was a special anniversary and bookwd a standard room, bit it was awful room 1. The coupme in the next room said the same. The gardens are overgrown, rooms tired and staff were trying hard. Although when we said about the room staff didnt seem that bothered. Wod not stay here again, not luxury and not worth the money.
Stayed 1 night in Aug 2023
Response from Jess on 28 Sept 2023
Dear Coral,Thank you for taking the time to share with us your feedback, I am sorry to hear your stay was not as hope please do let us know if you would like to discuss this matter further reception@seckford.co.uk. Kind RegardsSeckford Hall Team

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
.ovely hotel but in need of some investment, threadbear carpets and hole in the ceiling on upper floor. Room comfortable, staff very helpful and we enjoyed our stay
Stayed 2 nights in Aug 2023
Response from Jess on 28 Sept 2023
Dear Willaim,Thank you for taking the time to share with us your feedback. We have currently got a full investment plan in process and hope we can welcome you back soon to enjoy some of our new features!Kind RegardsSeckford Hall Team

10/10 Excellent

Colin John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Best
Best of the Best. Excellent staff, superb food, beautiful location and our room was amazing.
Stayed 1 night in Aug 2023
Response from Jess on 28 Sept 2023
Dear Colin,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice but curtains need fixing
Looks lovely from outside but room was small, curtains falling down so didn’t even cover the window to block out light. Room was clean and lovely ESPA products in bathroom. Comfy bed, just small.
Stayed 1 night in Aug 2023
Response from Jess on 28 Sept 2023
Dear Charlotte,Thank you for taking the time to share with us your feedback, I apologise there was an issue with the curtains in your room but I am pleased you enjoyed our new in room ESPA products.Kind RegardsSeckford Hall Team

8/10 Good

Sally-Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the fabulous building and grounds, the freshly-cooked cooked breakfast options with excellent coffee, the helpful staff, the room toiletries and tea/coffee and bottled water, the soft bed linens, the quiet rooms. The restaurant lacks a little atmosphere as it has been updated in a style that doesn’t quite match the building, in my view. Add some antique weapons on the walls, maybe? 😉 The swimming pool was a little chilly for leisure but fine for swimming - we assume they are saving energy. Steam room was nice. Overall a lovely stay in a unique hotel with beautiful Tudor features.
Stayed 2 nights in Aug 2023
Response from Jess on 28 Sept 2023
Dear Sally-Anne,Thank you for taking the time to share with us your feedback, I am so pleased you had a great stay and we hope to welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

8/10 Good

Kim

Liked: Property conditions & facilities, room comfort
Good dinner but disappointing hotel
We stayed for one night. The hotel looks impressive from the outside and is in the public areas. We booked last minute and stayed in a standard room which was comfortable but very beige with a pretty poor view. We visited the spa which once the redecoration is complete will be nice. Dinner was exceptional - food and service very good. Unfortunately breakfast was a disappointment in that we eventually ordered the full English. Although others around us got theirs, ours didn’t arrive and we were advised for some reason the order had not gone through. We decided to pass and just get our money back. All in all it’s a nice hotel, with nice staff but perhaps under staffed. We might go again not sure yet.
Stayed 1 night in Jul 2023

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a really comfortable luxury hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

DUDLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely three night stay in friendly relaxed hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

2/10 Terrible

debra

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A peaceful atmosphere and great service in a building with history and character
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A significent amount of the property was preserved from the 1530s or additions to the property were in the same architectural style.
Stayed 3 nights in Jun 2023

10/10 Excellent

TREVOR

Stayed 1 night in Jun 2023

8/10 Good

Denise

Stayed 2 nights in Apr 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
On the morning of our stay date we received a phone call that the venue had been overbooked and we couldn't be accommodated. The staff offered us to stay and use the facilities while they looked for alternative accommodation or a cancellation, which they found a bit later. The staff were all very polite, the grounds were beautiful and the spa was very relaxing with excellent treatment staff.
Stayed 1 night in May 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Wedding Anniversary 2 night stay - arriving early was not a problem with friendly and helpful staff - arranged Adnams champagne in room and at dinner had a complimentary anniversary plate of chocolates and macrons. Menu excellent as was the food and again exceptionally friendly and helpful staff who even laughed at my jokes! Great location and definitely return - thank you
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Steven

Liked: Room comfort
Stayed 1 night in Apr 2023
Response from Head of Guest Experience on 8 May 2023
Dear Steven,Thank you for taking the time to leave us a review, I hope we can welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent a throughly enjoyable 2 days at Seckford Hall - a special call out to the MD Peter Osbourne who made us feel very welcome. We shall return!
Stayed 2 nights in Apr 2023
Response from Head of Guest Experience on 8 May 2023
Dear Jonathan,Thank you for taking the time to leave us a 5 star rating, I hope we can welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Head of Guest Experience on 15 Apr 2023
Thank you for your 10 star review!

4/10 Poor

ROBERT

Ok could be better
Ok but room not serviced on second day and generally items not up to what expected nice main rooms and location
Stayed 2 nights in Apr 2023
Response from Head of Guest Experience on 15 Apr 2023
Thank you for taking the time to leave us a review and I apologise we did not meet your expectations on this occasion. I hope we can have the opportunity to welcome you back to Seckford Hall.

8/10 Good

Olga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Genuine historical building that is unspoilt and in beautiful location. Extremely welcoming and friendly staff. Beds and linen clean and comfortable and spa facilities good.
Stayed 2 nights in Mar 2023
Response from Head of Guest Experience on 15 Apr 2023
Thank you for taking the time to leave us a review, I am so pleased to read you had a great stay with us!