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"Perfect location for Gatwick south terminal "

"What a great experience at the Cumberland in London. The staff was exceptional. Helpful, knowledgeable and friendly. Great staff, great location"

"All was. "

"This was my fourth stay at this hotel; I stay here for the good value and excellent location, as it’s near my favourite parks (Hyde and Holland) and a useful tube station. This stay was a little disappointing because the hotel is under constant construction. It was very disruptive throughout the day, especially as I’d hoped to work from my room during my 8-night stay. I was annoyed by this and the large, rowdy school group that arrived on my last night, partying next door and in the hallways of my (upgraded) room. The hotel itself was as it’s always been: a bit dated but comfortable enough. The service is hit or miss, depending on whom you’re talking with. I recommend staying here for the location and value, as long as you aren’t looking for luxury. It beats other affordable options by a mile. I love that there are bathtubs in all the rooms and the rooms are quite large for central London. M&S and Boots are at the doorstep, and there are tonnes of great restaurants, pubs, and cafes nearby, as well as shopping and parks/gardens. It’s very, very safe and pretty quiet, too."

"Linked directly to Gatwick North terminal, a lush rest place before or after a flight. Great soundproofing, comfortable beds, fridge, and classy atrium lobby. Highly recommended."

"Really good quality breakfast options. Room had everything we needed though could do with a little freshen up. Great location."

"So really, what choices do you have? you want to be near your terminal in position to leave. The signage is poor within the hotel and it takes awhile to understand that your room, which has a number beginning with 2, is on the first floor. Food options within the hotel are predictably stratospheric in price, but you know that going in. Noice coming from neighbor plumbing a constant. Overcome by AC noise. It's what it is, an overpriced room where you need it."

"Coming in to Heathrow from Cyprus (Ron Mitchell Adventure dot com), we faced a 12-hour layover beginning at Midnight. Booked a room that was clean, comfortable and quiet for around US 100 dollars, and cheap transportation costs. As Americans, it was like the "Clampetts" going to visit the "Jetsons". A fun journey figuring out where to catch a "POD" that magically transported us straight to the hotel, without ever once talking to a human until reaching the hotel. If you are stuck at T-5 for a while, consider this great alternative for comfort and a few hours sleep."

"We were welcomed warmly by the staff. Our room was clean and our bed was super comfortable! We enjoyed the happy hour special in the lounge and woke up refreshed for our flight home. "