Ratings based on 266 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Sep-2017
Our previous stay was better than this time. This time we had dirty sheets and a used wash clothe hanging in the shower when we arrived.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wausau wi

King room with spa is amazing!!

Posted 30-Aug-2017
This hotel was so amazing, very friendly staff and well taken care of. The breakfast was the best I've had at a hotel and even the little bar they had was fun. Our room it's self was amazing. We had the king with the jetted tub and it was so nice. Had an amazing little private belcony! I would not choose a different hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from milwaukee

Posted 27-Aug-2017
Staff was very nice. Room was roomy. Good location around everything.
2 out of 5
by A verified traveller from West Fargo, ND

Wish I had something better to say

Posted 23-Aug-2017
on our 1st night, discovered dry vomit on the wall. When I reported this, front desk staff seemed unimpressed. We did get moved but now we weren't near our family staying with us. My son left his bag on the bed one morning, so that bed didn't get made. Bathroom smelled must, visible mold. Air conditioner filter needed cleaning, couldn't make it run enough to get humidity out and the index wasn't that outstanding outdoors. Sheets were not changed every other day per policy stated in room. They weren't changed our entire 4 night stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Belvidere, Illinois

room with balcony

Posted 05-Aug-2017
We enjoyed the room, it had a balcony overlooking the wooded area. Very relaxing. I liked having a sink outside the bathroom for brushing teeth when someone else was in the shower. Room was comfortable. the breakfast was great, lots of choices. Nice to have open stairway to use instead of waiting for elevator.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sauk Centre, MN

Posted 25-Jul-2017
Very accommodating to my whole family, which was a party of 14. Enjoyed our stay. Water park was included in our stay, which was Chula Vista, was perfect for us is smaller but was easier to know where everyone was. Would stay here again and recommend it to others.
4 out of 5
by Debra

This traveller left a rating score only Posted 19-Jul-2017 on Hotels
3 out of 5
by A verified traveller

Posted 09-Jul-2017
The hotel was ok. They were 30 minutes passed check in time before our ton was ready. Room was clean however I found someone else's toenail on the floor. Gross. Didn't seem like they vacuumed very well. The fridge was not cleaned either. There was a drink left and old milk split on the bottom. The pool was way go hot! Almost hard to enjoy the kiddie pool with my 1 year olds
3 out of 5
by A verified traveller

Plugged tub

Posted 06-Jul-2017
Our tub was plugged & we couldn't shower after a day of swimming in chlorine. I was also charged significantly more than Expedia advertised the room for
4 out of 5
by A verified traveller

Posted 23-Jun-2017 on Hotels
Somebody got access to our room via their keycard sometime after midnight on our last night. Thank goodness we had our deadbolt latched or they could have come in our room! Very disturbing that someone could get access to our room!! Staff offered a weak apology.