Ratings based on 229 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin Dells WI

Adequate. Front office staff was not friendly.

Posted 15-Feb-2017
Pros: continental breakfast
Location: Lot's it's the dells
We arrived an hour early. Just went to check to see if we were registered, as had never booked through an outside entity before. The desk clerk was less then friendly. The coupon booklet we were given with the "keys" was outdated and half of the coupons were expired. I told this person we had no problem coming back at check in time. It is off season for this hotel and honestly there were 5 cars in the lot at any given time. Not peak season, not busy, no reason to be hostile!
5out of 5
by A verified traveller from Becker, MN

Awesome overnight stay!

Posted 16-Nov-2016 on Hotels
Clean and comfortable stay. Delicious breakfast with wide variety....loved the pumpkin waffles! We were impressed!
4out of 5
Recommended
for Everyone
by A verified traveller from davis junction il

Posted 13-Nov-2016 on Orbitz
Pros: Close to everything
Cons: The bar did not have many choices of pop
Location: Awesome close to everything about 2 minutes from downtown
We were there when their was a cheerleading competition and thought great a bunch of screaming girls found out that the pool was closed from 10 pm to 12 am for 18 and older only awesome
5out of 5
Recommended
for Everyone
by A verified traveller from Racine WI

Posted 07-Nov-2016
Pros: Loretta was outstanding. So helpful and pleasant.
Cons: The amount of children that were present for cheerleading
Location: Location was perfect
5out of 5
Recommended
for Everyone
by A verified traveller from Raymond Wi.

Birthday celebration

Posted 07-Nov-2016
Pros: The great room in the lodge was welcoming to us gals as we sat and chatted and had pizza delivered. Our waitress at the continental breakfast, Loretta was outstanding, if I owned a business I'd want employees with her great attitude and work ethic, she was phenomenal and friendly on top of it.
Cons: Cheerleading convention, a lot of loud kids, no fault of the hotel. There were also other children up and running till after 11, (some parents) and they almost walked into the pool area with no supervision. Hot tub was dirty
Location: Great location, we went to the Crystal Grand which was about 10 minutes away and we were close to downtown.
4out of 5
by A verified traveller

Posted 05-Nov-2016 on Hotels
People were great here. The lady who serves the breakfast (Loretta) was such a sweetheart. Highly recommend this place!
5out of 5
by A verified traveller

Terrific hotel

Posted 29-Oct-2016 on Hotels
Very nice hotel. Has an outdoors feel to it. Excellent breakfast as well. Highly recommend.
5out of 5
Recommended
for Families
by A verified traveller

Fun offseason hotel

Posted 11-Oct-2016
So much fun, friendly & very helpful staff, had a great time. The bar was nice liked that they had the pool and bar for adults after 10. Room was great so clean & very comfortable. Over nice place to stay
5out of 5
by A verified traveller

Excellent service, employees

Posted 03-Oct-2016 on Hotels
The customer service was spectacular! Every employee we encountered was above par, super friendly, warm and inviting. Have to rate it as one of the best hotel stays we have ever had.
4out of 5
Recommended
for Everyone
by A verified traveller from Waukesha, WI

Nice, cozy hotel

Posted 02-Oct-2016
Very clean hotel with one of the best continental breakfasts I've ever had. Nice staff and cozy room.