Ratings based on 101 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Winchester

Everything we needed

Posted 27-Jul-2017
The rooms are spacious and although they do not have air conditioners they we're airy. The spa is just brilliant with a massive pool and all the other attractions one expects.
4 out of 5
Recommended
for Everyone
by A verified traveller from from herts

superb stay

Posted 04-Jun-2017
excellent hotel and facilities only one thing that could be improved would be to link hotel and leisure facilities through internal access. would definitely recommend the hotel and stay there again
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing break in a lovely hotel

Posted 31-May-2017
Enjoyable experience 😍 Excellent meal in the restaurant. Well worth a visit !
5 out of 5
Recommended
for Couples
by A verified traveller from Greenfield

We stayed as going to a wedding reception nearby.

Posted 12-May-2017
Pros: Everything. No complaints.
Cons: Nothing to note.
Location: Country location. Near to Thornton Hall . 20 mins drive from Cheshire Oaks Designer Outlet.
We booked this hotel by mistake as going to a wedding reception at nearby Thornton hall. What a mistake. This was a great find. The hotel is excellent and staff so friendly. The bar is in a lovely setting and the restaurant - the lawns - is one of the best I have eaten in the UK. The sunday lunch was really nice and the cheese board is massive - a big cheese trolley that you select 5 cheeses from. Will definitely go again - and may try the spa.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fab relaxing environment great staff facils & food

Posted 09-May-2017
Fab relaxing environment great staff facils & food
5 out of 5
Recommended
for Everyone
by A verified traveller from EX

Nice location

Posted 02-May-2017
Clean room, good amenities . Spa, pool. Gym Staff very pleasant big car park
5 out of 5
by m adair

t

Posted 27-Apr-2017 on Hotels
all good
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, California

staff fabulous

Posted 25-Apr-2017
Pros: Everything.
Cons: It needs to be stated on the website if a room does not have a shower.
Location: The LIverpool bus is right outside the hotel and only took about 40 minutes, right into the city center.
I brought my American boyfriend home to visit my parents in the Wirral two weeks ago. We chose this hotel primarily because of the spa/gym facility. Our stay was fantastic, primarily because the staff were, without exception, so lovely and friendly. I particularly want to mention Matt because he was so sweet and his smile made our day every day. The jacuzzi was great, both indoor and outdoor, and the hotel was lovely and quiet even though there were weddings going on both weekends we were there (we stayed for 10 days). Our first night was in a "character room" which I don't recommend since there was no shower. We moved to a different room, not in the main hotel, and it was gorgeous. We had a balcony with a view of the lawn and a lovely shower. The bed was huge (there was a smaller bed in the character room) and comfy. I cannot say a bad word about this hotel and I am extremely picky. We plan on staying there when we return to the Wirral next year.
5 out of 5
by David

This traveller left a rating score only Posted 11-Apr-2017 on Hotels
5 out of 5
by Michael

Lovely Hotel

Posted 10-Apr-2017 on Hotels
Lovely hotel with great facilities. Gym and Spa are great, as are both restaurants.