Dear Allan: thank you for your appreciation about the location of the hotel. I am happy that this reason brought a positive experience during your recent stay.We hope you choose DoubleTree by Hilton hotel Windsor ON again for your next stay to watch a game in Detroit.

Dear Kimberly: Thank you for your outstanding review! I am delighted that you had an amazing experience in one of the hotel's amenities as well as appreciating the view from your room. I truly appreciate your kindness for leaving us this review and for bringing the room service tray into my attention. Your feedback will be brought to the River Room's attention.We look forward to welcoming you back on your future stay at the hotel. Thank you again for staying with us!

Dear Francis: Thank you for your time in leaving us your positive words. It is great to hear that our team members were able to help you efficiently during your stay.We look forward to seeing you again on your future stay here at the DoubleTree by Hilton hotel and suites.

Dear Ian: I am really happy to know that you had an amazing experience during your recent stay, and we gain a new Hilton honors member. I truly appreciate your kind words and high praise. We are all looking forward to welcoming you back again on your future stay at the DoubleTree Windsor ON

Dear Andrew: thank you for an amazing 5-star review! I truly appreciate you and I am happy to know that you had a great experience because of the location. Thank you for staying with us and we hope to see you again on your future visit.

Dear Cagan, thank you for taking the time to share your experience with us! We're glad to hear that you found your room clean, and that check-in was quick and smooth. It's wonderful to know that you enjoyed the complimentary cookies as well! We can't wait to welcome you back for another enjoyable stay in the future.

Dear Daniel, we're delighted to hear that you enjoyed your stay at our hotel! Ensuring our guests have a comfortable experience is our top priority, and we're glad that the beds and rooms met your expectations. We look forward to welcoming you back on your next visit!

Dear Jennifer: thank you for your 5 stars review! I appreciate your kind words and appreciation with our internet access. We will see you again on your future stay here at the Windsor location, DoubleTree hotel and suites.

Dear David: thank you for an amazing 5-star review! I truly appreciate you and I am happy to know that you had a great experience throughout your stay. Thank you for staying with us and we hope to see you again on your future visit.

Dear Greg: Thank you for sharing your feedback with your recent stay. I am happy to hear that you had a relaxing, clean and with that we have provided you with a memorable experience. We are looking forward for your future return and will sustain the service that we have provided.

Dear Eva: thank you for providing us your feedback and for acknowledging our amazing team members. My sincere apologies for the misuse of words and for the disturbances that you had experience during your stay. I hope we could make up for a better experience if you choose to come back to stay with us.

Dear Karen: despite the hiccups, thank you so much for still giving us a big 5-star review! Thank you for bringing this to my attention, I'll be surely to forward your feedback into the meeting and provide an improve service. Looking forward to seeing you again on your future visit, till then please take care!

Hi Cindi,Thank you for providing a 5 out of 5 rating despites of the exclusion of breakfast from your recent stay. There is an option here at Expedia to add breakfast for your stay or you may book directly with the hotel and there is also a rate plan that breakfast can be included in your room. Thank you again and we hope to welcome you back at the DoubleTree by Hilton hotel Windsor ON

Dear Todd: thank you for awesome 5 out 5 stars! I am happy to know that the river view plus the accessibility of the hotel made it to the top, during your stay with us. We all hope to see you again on your future stay with us.

Dear Kim: thank you for an amazing 5-star review! I truly appreciate you and I am happy to know that you had a great experience throughout your stay. Thank you for staying with us and we hope to see you again on your future visit.

Dear Tiffany: it is lovely to hear about your stay. Thank you and we highly appreciate you. I hope we can meet you again and we ensure to provide the best possible service that we are known for. Once again, thank you and have a great day!

Dear Shelley: thank you for your kind words and appreciation! I agree with you that our river view rooms are for sure the guest favorites. It was a pleasure having you, and we hope to welcome you back soon.

Dear Veronica: thank you for your patience with us and we apologize for the inconvenience for the wet corner that occurred during your family's stay. Our maintenance team had attended to the problem and ensure that this learning opportunity will be avoided in the future. I hope you will choose again to stay here at the DoubleTree Windsor ON location.

Dear Sarah, you are very kind for the 5 stars review, we truly appreciate it! We will see you again and will provide our constant exemplary service again on your future stay.

Dear Victoria!Thank you for taking the moment to provide us your review. Looking forward to seeing you again on your upcoming stay here at the DoubleTree hotel

Dear Hilton: Thank you for your fantastic feedback! We're thrilled to hear that Kater made your experience enjoyable at the River Room restaurant. It's great to know you felt right at home, and we're pleased the food and beverage variety were to your liking. We can't wait to welcome you back for another wonderful visit.

Dear Thaneswaran: Thank you for sharing your feedback with your recent stay. I am happy to hear that our guest services staff made it to your expectation and have provided you with a memorable experience. We are looking forward for your future return and will sustain the service that we have provided.

Dear Pasquale: Thank you for your amazing feedback. I am delighted to know that you loved the River view. There is a coffee service available in the River room restaurant, a coffee shop at the back of the property and in the surrounding areas, just for a heads up for you on your next visit. If you need further assistance with directions just visit the front desk and we will help you out. Thank you for staying!

Dear Joe: thank you so much for providing your feedback. I sincerely apologize for the inconveniences you had experience because of the cleanliness-quality of your room and the confusion with parking directions. We take your comments seriously and will address these issues promptly to ensure a smoother experience for our guests. For your reference, there are signages that is posted by the garage entrance, inside the elevators, and the passageway on the 3rd floor that connects to the hotel. We appreciate your understanding, and we are sorry again for the inconveniences on your experience.

Dear Moamen: Thank you for still giving your stay a 5 out of 5 ratings, we truly appreciate you. I apologize for the disappointment with the cookies during your stay. This is not our usual standard, and we appreciate your understanding. We hope to make it up to you on your next visit.

Dear John: I thank you sincerely about your positive view about the hotel. I appreciate your awareness of your surroundings, and we prioritize the safety and comfort of our guests. If you ever feel uncomfortable or have specific concerns, please don't hesitate to reach out to our staff for assistance.

Dear Brandi, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that we've earned a 5-star rating in your book. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional experience in the future! If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know

Dear Shawnee, thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our service, cleanliness, and friendly staff met your expectations. We can't wait to welcome you back on your next visit. If there's anything specific, you'd like us to arrange for your next stay, feel free to let us know. We're here to make your experience even more memorable.

Dear Pamela, I appreciate your kind words with the cleanliness of the hotel and a great breakfast selection. My apologies to hear about your experience in the bathroom and thank you for bringing this to my attention. I will forward this to our maintenance department as they are the best team to investigate and to resolve the issue promptly. Again, thank you for staying with us and we are hoping to meet you again in the future-stay.

Dear Julio: thank you for your generous ratings! I am happy to know that you had an awesome experience during your recent stay. We are all looking forward in welcoming you back to your future-stay!

Good Afternoon Tim,Thank you for taking the time to provide us with a review on your most recent stay at our hotel. We are happy to hear you found the staff to friendly and accommodating and the location was to your liking. We look forward to welcoming you back to our hotel in the near future.

Dear Meara,Thank you for choosing DoubleTree Windsor and sharing your feedback. We apologize for the Wi-Fi and phone issues you faced.Our team has investigated the Wi-Fi problem and was unable to find any errors or lag in signal. Expect an email from us soon to discuss your experience in more detail.We appreciate your patience and hope to welcome you back for an improved stay.Best regards,

Dear Richard: thank you for choosing the DoubleTree hotel Windsor, ON for your recent stay. I am delighted to know that the quality of our guest room made you feel comfortable and had an awesome experience.We are looking forward in welcoming you back on your future stay, thank you again!

Dear Candice: Thank you for the rocking 5 stars, we appreciate you! I am happy to learn that the ambiance, cleanliness of the rooms and our striving front office staff made your overall stay excellent.Thank you for staying at the DoubleTree by Hilton Hotel Windsor, ON, we hope to welcome you back soon.

Dear Marissa: Thank you for your positive feedback on our location. I apologize for any inconvenience with the water pressure, rest assured, I have brought this to the maintenance team's attention to provide preventive measure on this issue.I appreciate your understanding. If we get another opportunity, we ensure a more enjoyable experience in your stay.

Dear Chantal: thank you so much for your kind words! I am extremely happy to know that we exceed your expectations during your stay in terms of our service, room comfort and the convenience of the hotel's location. We are hoping to see you one day again and provide you our service. Thank you again for staying at the DoubleTree by Hilton hotel.

Dear Ashley: thank you for your kind words and appreciation! I am delighted to hear that you had a great over all experience because of the hotel's location.Thank you for staying with us and we are looking forward in welcoming you back in the future stay.

Good Morning Rebecca,Thank you for taking the time to fill out a survey and leave a comment about your stay at our hotel. I am delightful to hear that you had an amazing check in experience and that the staff was very kind. We look forward to your next stay with us!Thank You.

Dear Luke: thank you for the amazing 5 stars! I am happy to know that we had exceeded your expectations during your recent stay. Thank you for staying at the DoubleTree Windsor, ON. We look forward to seeing you again on your future stay.

Dear Jagjit: Thank you for leaving a an outstanding review! I am thrilled to hear that you had an awesome experience with the event held at the hotel plus a great over all stay. Thank you for choosing us to host the event for staying at the DoubleTree by Hilton hotel, we are hoping to welcome you back in the near future stay!

Dear Russell: thank you for leaving us a positive review. I am thrilled that you enjoyed your stay, and you had an amazing riverside view. We hope to welcome you back soon.

Dear Cheryl: Thank you for taking the time in giving us a review. I truly appreciate your kind words about your having a great stay at the hotel, especially the quality of the guest room that you stayed at. I sincerely apologize for the inconvenience you experienced with the room service, and we deeply regret the delay in fulfilling your order. This falls short of our service standards, and we are addressing this issue to ensure it doesn't happen again. We appreciate your patience and hope to have the opportunity to make it right on your next visit.

Dear Kirstin: Thank you for your fantastic feedback! I am thrilled to hear that we made a great impression for your first stay at DoubleTree. We value every guest that visit us and hearing positive feedback like yours inspires us. We can't wait to welcome you back for another exceptional experience. Thank you again for choosing the DoubleTree Windsor, ON.

Dear Harry: Thank you for leaving us your feedback. I am truly sorry for the challenges you faced during your recent stay. To explain this further, as per hotel policy, either our front desk team or managers are not allowed to check in any guest without a credit card. I do understand that it was not conveyed on your end properly will address these issues to ensure a better experience in the future.To address for the stains in the room, our housekeeping department does ensure that the stain will not hinder for our guest stay experience however, we truly understand if any guest is not comfortable in staying in the room and our team would happily accommodate and would offer to change the rooms immediately if it was brought up to our attention. Your satisfaction is of the utmost importance to us, and we are committed to ensuring that your next experience with us exceeds your expectations. Please accept our apologies once again, and we hope to have the chance to regain your trust in the future.

Dear Hans: Thank you for the glowing 5-star review! We're delighted to hear that you had an exceptional experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.

Dear Diandre: Thank you for your understanding and positive feedback! I'm glad I was able to swiftly resolve the issue during your check-in. I appreciate your patience and are delighted to hear you enjoyed the late check out that I have provided and the hotel's warm cookies. We look forward to hosting you again!

Dear Shannon: Thank you for your time in leaving us a review. I am delighted to know that exceeded your expectations with your recent stay. We hope to welcome you back soon!

Dear Humberto, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the cleanliness of your room on the second day.We understand the importance of a clean and comfortable environment, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously, and we have addressed this issue with our housekeeping team to ensure that such oversights are not repeated in the future.We appreciate your understanding and would like to assure you that we are committed to providing our guests with the highest level of service. Your feedback helps us identify areas for improvement, and we are grateful for the opportunity to make amends.If your travels bring you back to our area, we would love the chance to welcome you again and demonstrate the improvements we have made based on your valuable input.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you in the future.