Lobby

Reviews of Travelodge by Wyndham Windsor

2 out of 5
Travelodge by Wyndham Windsor
2225 Division Rd, Windsor, ON

Reviews

7.0

Good

Rating 10 - Excellent. 217 out of 1005 reviews" "
Rating 8 - Good. 318 out of 1005 reviews" "
Rating 6 - Okay. 237 out of 1005 reviews" "
Rating 4 - Poor. 125 out of 1005 reviews" "
Rating 2 - Terrible. 108 out of 1005 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but well maintained. Very close to many dining options.
Stayed 1 night in Mar 2024

4/10 Poor

Thomas

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Parking lot was full of potholes and not lit up appropriately at night. Not service to the airport, lobby was a muddy mess. No elevators, room was disgusting. The bathtub was cracked and pealing. The carpet throughout was filthy. I have yet to stay at any hotel by Wyndham that is even "OK". Expedia, please, please please break ties with them. Me personally have given them enough opportunity. I wish I'd have been answering these surveys a lon=g time ago. They are gross.....
Stayed 1 night in Feb 2024

8/10 Good

Guo Qing

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024

6/10 Okay

Linda

Travelled with family
Disliked: Property conditions & facilities
The place is too outdated, stains in bath and sinks. Ceiling has water stains, very uncomfortable staying there.
Stayed 1 night in Mar 2024

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hardik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location was perfect, with easy access to public transportation and attractions. The check-in process was smooth, and the staff were welcoming and friendly. The room was spacious, clean, and well-equipped, providing a comfortable stay.
Stayed 4 nights in Mar 2024

4/10 Poor

Nick

Business traveller
Disliked: Amenities, property conditions & facilities
Water was leaking from the room above and it had been that way awhile because it was all over the bathroom and you could see where they had tried to clean it before and left behind lots for debris.
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was nice
Stayed 1 night in Mar 2024

4/10 Poor

Blake

Stayed 1 night in Mar 2024

6/10 Okay

DEAN

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Guy at the front desk was pretty nice, first room was quite dirty, second room was still dirty. Had to break up a fight between 2 "lady's" out front(on the road, no fault of the hotel), pretty seedy people in the area.
Stayed 1 night in Mar 2024

2/10 Terrible

Tyler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 3 Mar 2024
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay. Rest assured, we are addressing the issues you raised to improve our service.

10/10 Excellent

Savina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good 👍
Stayed 1 night in Feb 2024
Response from Front Desk on 3 Mar 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

6/10 Okay

Jeffrey

Stayed 1 night in Jan 2024

8/10 Good

Graham

Response from Front Desk on 3 Mar 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

2/10 Terrible

Mandy

Disliked: Cleanliness, property conditions & facilities
My door would not lock very unsafe
Stayed 2 nights in Jan 2024
Response from Front Desk on 10 Jan 2024
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay. Rest assured, we are addressing the issues you raised to improve our service.

6/10 Okay

Stanley

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Front Desk on 10 Jan 2024
Thank you for your review!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Front Desk on 8 Jan 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the place was not very clean. There is great need for update of the property in all ways.
Stayed 2 nights in Dec 2023
Response from Front Desk on 31 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay. Rest assured, we are addressing the issues you raised to improve our service.

10/10 Excellent

Vivekananth

Stayed 2 nights in Dec 2023
Response from Front Desk on 24 Jan 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

8/10 Good

Mussa

Stayed 1 night in Dec 2023
Response from Front Desk on 24 Jan 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

6/10 Okay

Dena

Stayed 1 night in Dec 2023
Response from Front Desk on 1 Jan 2024
Thank you for your review!

8/10 Good

Sami

Stayed 1 night in Dec 2023
Response from Front Desk on 31 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

8/10 Good

Chris

Travelled with family
Room smelt like cigarettes and we asked for a non smoking room
Stayed 1 night in Dec 2023
Response from Front Desk on 30 Dec 2023
We're delighted to know you had a good experience at our hotel! We apologize for any inconvenience you faced during your stay. Rest assured, we are addressing the issues you raised to improve our service.

2/10 Terrible

Peter

Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay.

2/10 Terrible

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay.

4/10 Poor

Robert

Stayed 1 night in Dec 2023
Response from Front Desk on 28 Dec 2023
Thank you for your review!

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
Disliked: Amenities
Mattresses were hard, breakfast nothing to speak about, 200$ security deposite for room
Stayed 1 night in Dec 2023
Response from Front Desk on 26 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay.

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from Pram
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

10/10 Excellent

Keith

Stayed 4 nights in Dec 2023
Response from Front Desk on 26 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

4/10 Poor

Mohammad

Stayed 1 night in Dec 2023
Response from Front Desk on 26 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay.

8/10 Good

Saravanakumar

Stayed 1 night in Dec 2023
Response from Front Desk on 26 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

10/10 Excellent

Jessie

Stayed 1 night in Dec 2023
Response from Front Desk on 24 Jan 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

10/10 Excellent

Mohammed

Stayed 1 night in Dec 2023
Response from Front Desk on 10 Jan 2024
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 23 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the hotel could not find our reservation which was booked for 4 nights. They were able to give us a room for one night, but it was really unclean, so we checked out and found another hotel. Reception did their best to help us, but the hotel has to improve it's standards.
Stayed 4 nights in Dec 2023
Response from Front Desk on 21 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay.

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

4/10 Poor

JoAnna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Well you get what u pay for! The bathroom smelled like a sewer. The beds were hard w/ hair still on them. I don’t think they changed them from the previous stay! Breakfast was a joke! We got the jacuzzi room and the jacuzzi was dirty so we didn’t get in it. Service was very slow by nice.
Stayed 2 nights in Dec 2023
Response from Front Desk on 17 Dec 2023
We apologize for any inconvenience caused during your stay. Rest assured, we are addressing the issues you raised to improve our service.

2/10 Terrible

Aly

Stayed 1 night in Dec 2023
Response from Front Desk on 6 Jan 2024
Thank you for your review!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Front Desk on 16 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

6/10 Okay

steve

Liked: Staff & service
Disliked: Cleanliness
Smelly and dirty. Breakfast depleted well before 730am.
Stayed 1 night in Dec 2023
Response from Front Desk on 13 Dec 2023
We apologize for any inconvenience caused during your stay. Rest assured, we are addressing the issues you raised to improve our service.

10/10 Excellent

Paul

Stayed 1 night in Dec 2023
Response from Front Desk on 12 Dec 2023
We're delighted to know you had a great experience at our hotel! Your positive feedback means the world to us, and we can't wait to have you as our guest again.

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
OK stay
Hotel room seemed to be clean, but not the bathroom - drain plug looks moldy and hairs were present upon arrival. Tap water did not taste good, tried to get a bottle of water from the machine next to the ice, it would not give me any of the options present. I was also not informed of the $200 deposit upon arrival and my friend had to pay for it through her credit card. (This still hasn't been returned.)
Stayed 1 night in Dec 2023
Response from Front Desk on 11 Dec 2023
We apologize for any inconvenience caused during your stay. Rest assured, we are addressing the issues you raised to improve our service.

4/10 Poor

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had mold, had cheap work done, tub spout loose, toilet (I think) was leaking at the bottom, peeling wallpaper.
Stayed 1 night in Dec 2023
Response from Front Desk on 12 Dec 2023
We apologize for any inconvenience caused during your stay. Rest assured, we are addressing the issues you raised to improve our service.

2/10 Terrible

Rob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
asked for a first floor room, due to car accident, I walk with a cane and have difficulty with stairs. The clerk at the desk said there was nothing available on the main floor. The the stairs did not seem to code, as they are very narrow, and the handrailing was loose. Arrived in our room, tv didn’t work and the bedding Had stains. The clerks resolution was to cover them with a sheet when I refused that magically there were more rooms available on the first floor poor service. Very disappointing.
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
We're sorry to hear your expectations weren't met.We apologize for any inconvenience you faced during your stay.

2/10 Terrible

Bryan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing is that they gave my room away. They told me they called and the lady that answered said they didn't book a room. It wasn't even my phone number. I ended up staying in the same room as my friend. There was what looked to be blood stains on the top of the comforter. The hotel says that it is non-smoking but it smelled so strong of smoke.
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
Apologies for the inconvenience with the room allocation and cleanliness. We appreciate your feedback and are committed to improving our services

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
Thank you for your positive review! We're delighted to hear you enjoyed your stay with us

10/10 Excellent

Maksims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Dec 2023
Thank you for the outstanding review! We're delighted you had a wonderful experience and appreciate your glowing feedback.

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Dec 2023
Thank you for your glowing review! We're thrilled to hear you enjoyed your stay with us and appreciate your kind words. We look forward to welcoming you back soon.

10/10 Excellent

Theresa

Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Dec 2023
Thank you for the outstanding review! We're delighted you had a wonderful experience and appreciate your glowing feedback.

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from Front Desk on 9 Dec 2023
Thank you for the outstanding review! We're delighted you had a wonderful experience and appreciate your glowing feedback.