Title: Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6127335&destination=Windsor%2C+Ontario%2C+Canada&selected=2832&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn & Suites Windsor Ambassador Bridge by IHG Guests can cozy up by the fireplace or shoot hoops on the basketball court, with shopping opportunities conveniently located just steps from the property. ## Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG ![Indoor pool - Holiday Inn & Suites Windsor Ambassador Bridge by IHG (Windsor)](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/655a4ccd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Holiday Inn & Suites Windsor Ambassador Bridge by IHG (Windsor)](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/9d9126b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains - Holiday Inn & Suites Windsor Ambassador Bridge by IHG (Windsor)](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/56bf1738.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains - Holiday Inn & Suites Windsor Ambassador Bridge by IHG (Windsor)](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/cecb4854.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Holiday Inn & Suites Windsor Ambassador Bridge by IHG (Windsor)](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/c2d3759e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Ambassador Bridge and Caesars Casino, Holiday Inn & Suites Windsor Ambassador Bridge offers a sauna, indoor pool, gym, and Grill 55 restaurant and bar. Enjoy free WiFi and multilingual staff assistance. ## Reviews 7.4 Good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £59 includes taxes & fees 15 Apr - 16 Apr ## Room options ### Check availability for these dates Tonight [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/369d718e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.6 Good 25 reviews - 375 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/19cccb72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.2 Good 35 reviews - 375 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/e13a609a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 6 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible (Communications) ![Standard Room, 1 Queen Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/f89fc8ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (Communications) 10.0 Exceptional 1 review - 375 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/a9b61890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed (Additional Living Area) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2900/2832/a9b61890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Additional Living Area) 8.8 Excellent 3 reviews - 1 bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWindsor-Hotels-Holiday-Inn-Suites-Windsor-Ambassador-Bridge.h2832.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWindsor-Hotels-Holiday-Inn-Suites-Windsor-Ambassador-Bridge.h2832.Hotel-Information) ## About the area Located in Sandwich, a neighbourhood in Windsor, Holiday Inn & Suites Windsor Ambassador Bridge by IHG is in a rural area and near the airport. Fox Theatre and Henry Ford Museum are cultural highlights, while Detroit Windsor Tunnel is a notable landmark. Looking to enjoy an event or a match? See what's going on at Little Caesars Arena or Comerica Park. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Windsor travel guide](https://www.expedia.co.uk/Windsor.dx6127335) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.28183%2C-83.05630&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KeXo8xqiIY8R963FpdhK7d8RweM=) 1855 Huron Church Road, Windsor, ON, N9C2L6 ### What's nearby - ![Windsor, Ontario, Canada - The gothic tower of which is a landmark at the University of Windsor.](https://images.trvl-media.com/place/6142372/7e6dd910-6871-4d0c-8528-eefef4289c0a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Windsor 3 min drive \- 1.8 miles - ![Ambassador Bridge from Windsor, Canada](https://images.trvl-media.com/place/508304/9bcd1fa6-2edb-4d47-9728-dd9de093c03c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ambassador Bridge 6 min drive \- 2.9 miles - ![Caesars Windsor at night](https://images.trvl-media.com/place/6127335/ad3009a7-4d8d-47b0-8cf6-88d6ee16b640.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Caesars Casino 12 min drive \- 3.5 miles - Malden Park Trails Trailhead 11 min walk \- 0.6 miles - Mic Mac Park Walking Trails Trailhead 5 min drive \- 1.8 miles ### Getting around - Millender Center Station 10 min drive - Windsor Station 16 min drive - Windsor, ON (YQG) 10 min drive ### Restaurants - McDonald's 3 min drive - Wendy's 11 min walk - Tim Hortons 4 min drive - Tim Hortons 15 min walk - Shelby’s Shawarma 9 min walk ## About this property ### Holiday Inn & Suites Windsor Ambassador Bridge by IHG Hotel near University of Windsor Located close to Ambassador Bridge and Caesars Casino, Holiday Inn & Suites Windsor Ambassador Bridge by IHG provides shopping on-site, dry cleaning/laundry services and a fireplace in reception. The on-site restaurant, Grill 55, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as basketball. In addition to a bar and a business centre, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-in - Coffee/tea in reception, a ballroom and a vending machine - Meeting rooms, a porter/bellboy and a gift shop Room features All 214 rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with hydromassage showers and shower/bath combinations - 37-inch HDTVs with premium channels - Fridges, on-request microwaves and coffee/tea makers ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/3700/3660/6f5d75de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Ambassador Bridge South Cameron - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 1,212 reviews £59 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=3660&PinnedHotelID=3660&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/970000/967500/967490/1063bade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites by Hilton Windsor South Cameron - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,002 reviews £85 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=967490&PinnedHotelID=967490&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2780000/2777000/2776931/87b9c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SureStay Plus by Best Western Windsor Remington Park - Breakfast included - Parking included - Restaurant - Air-conditioning 7.8 Good 1,144 reviews £56 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=2776931&PinnedHotelID=2776931&HadPinnedHotel=true®ionId=-1&adults=2) ![FORUM TOWER , JUNIOR SUITE KING | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2240000/2232500/2232457/dadaa461.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caesars Windsor - A Caesars Rewards Destination City Centre - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 3,172 reviews £96 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=2232457&PinnedHotelID=2232457&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/20000/11000/10954/9552c1c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Waterfront Hotel Downtown Windsor - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.2 Very good 1,001 reviews £62 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10954&PinnedHotelID=10954&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/42000000/41570000/41562700/41562635/6d81b26b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stonecroft Inn South Windsor - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.6 Exceptional 1,757 reviews £84 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=41562635&PinnedHotelID=41562635&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/107000000/106110000/106101900/106101897/794cbe31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Windsor South Cameron - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 553 reviews £99 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=106101897&PinnedHotelID=106101897&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9600000/9593400/9593302/fd38c2b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Windsor/Dougall Remington Park - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 1,001 reviews £52 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9593302&PinnedHotelID=9593302&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/20000/16000/15971/9f7664cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Windsor South Windsor - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 1,001 reviews £63 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=15971&PinnedHotelID=15971&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/30000/21500/21423/eea1d82f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Windsor Waterfront by IHG Downtown Windsor - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.6 Excellent 1,354 reviews £88 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=21423&PinnedHotelID=21423&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=2832&PinnedHotelID=2832&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2832,3660,967490,2776931,2232457) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (CAD 12.50 per night; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Grill 55 ### Things to do - Basketball - Gym - Indoor pool - Shopping - TV in common areas ### Family friendly - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Microwave on request - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 17,316 square feet of conference space - Business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 9 accessible parking spaces - Assistive listening devices - Braille/raised signage - Lift (107 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible van parking ### More - 1 building - 8 floors - Ballroom - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 37-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave on request - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free long-distance calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2:00 AM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The property will be renovating from 21 July 2025 to 31 July 2026 (completion date subject to change). The following areas are affected: - Selected guestrooms Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 20, per pet, per night, plus a deposit of CAD 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 3 per cent We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person - Self-parking fee: CAD 12.50 per night (in/out privileges) - Pet deposit: CAD 50 per stay - Pet fee: CAD 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CAD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6 AM to 11 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ambassador Holiday Inn Holiday Inn Ambassador Holiday Inn Ambassador Hotel Windsor Bridge Holiday Inn Windsor Ambassador Bridge Holiday Inn Windsor Ambassador Bridge Hotel Holiday Inn Ambassador Bridge Hotel Holiday Inn Ambassador Bridge Holiday Inn Suites Windsor Ambassador Bridge ## Frequently asked questions ### Does Holiday Inn & Suites Windsor Ambassador Bridge by IHG have a pool? ### How much does it cost to stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG? ### Is Holiday Inn & Suites Windsor Ambassador Bridge by IHG pet-friendly? ### How much is parking at Holiday Inn & Suites Windsor Ambassador Bridge by IHG? ### What time is check-in at Holiday Inn & Suites Windsor Ambassador Bridge by IHG? ### What time is check-out at Holiday Inn & Suites Windsor Ambassador Bridge by IHG? ### Where is Holiday Inn & Suites Windsor Ambassador Bridge by IHG located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 348 8 - Good 289 6 - Okay 157 4 - Poor 115 2 - Terrible 91 ## Reviews Verified ### 8/10 Good #### Jane 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great checkin. Arrived a bit early and they could accommodate us before we had to go to our family event in Essex. Front desk and cleaning staff were friendly and help make our stay special. ##### Jane Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Natalie 19 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are spacious and clean. The hot tub was under construction but we knew that before our stay. Pool could be a tad warmer ;) Location is great, lots around the hotel. Definitely will stay here again ##### Natalie Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Kathleen 20 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Steve the front receptionist is absolutely amazing and so friendly ##### Kathleen Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Dan 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff and big rooms ##### Dan Stayed 5 nights in Jan 2026 Verified ### 8/10 Good #### Jan 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean and cozy. Staff was extremely helpfull on check in and check out . ##### Jan Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Julie 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Courteous and helpful staff. ##### Julie Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Kristen 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff, quick check in, very convenient, and clean sheets. ##### Kristen Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Michele 16 Jan 2026 Liked: Cleanliness, amenities Staff was very helpful ##### Michele Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Annemarie 24 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was very clean and the bed was comfortable. Staff were friendly and helpful. ##### Annemarie Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### Aimee 8 Mar 2026 Liked: Cleanliness Disliked: Amenities The room was nice and clean, although it showed many signs of wear/ age. The pool is not as it shows on the pictures at all. The hot tub was not working, the waterfall shown in the pictures was not working, and the pool was barely warm. We got the hotel breakfast which we had to wait a very long time for, and the waiter was very unwelcoming. ##### Aimee Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Angela 9 Mar 2026 Clean and comfortable room, but we stayed 2 nights and didn’t realize we had to ask for fresh towels and more coffee. No pen and paper in room. Front desk didn’t know there was water for filling water bottles in gym. We were told there was nowhere to get water. Breakfast didn’t start until 7:30 which was a little late for us as we had to leave by 8 for a function. Staff was friendly. Hotel needs updating in main area, but room was quiet and comfortable. ##### Angela Stayed 2 nights in Mar 2026 Verified ### 6/10 Okay #### Christina 2 Feb 2026 The staff were very friendly and helpful and the location was ideal for our 1 night stay. Our room was not as clean as i would expect, for example we could draw on the dust on the tv stand, the bathrooms needed some updating and the floor was definitely mopped with a dirty mop. For 1 night and the price, it was liveable, but longer stay I would of called down to change rooms. ##### Christina Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Dana 20 Oct 2025 Liked: Cleanliness, staff & service Clean room and friendly staff. ##### Dana Stayed 1 night in Oct 2025 Verified ### 4/10 Poor #### Evelyn 2 Feb 2026 Liked: Cleanliness Disliked: Amenities The rooms were nice and staff were great. I got these rooms for my 30 year old son and his wife and their friends to celebrate his 30th birthday. I wanted to do something special for him since he battled cancer and we didn’t think he would see his 30th. The pool was freezing cold and the hot tub was broken so it was a huge expensive disappointment. ##### Evelyn Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Akiko 19 Mar 2026 Disliked: Cleanliness Our stay was generally okay, but there were a few areas that could use some improvement. When we arrived, we noticed a couple of items left behind from previous guests, including some card keys and an empty medication package on the bedside table. It would great to see a more through check between stays to ensure everything feels fresh and fully prepared. We also found that the hot tub was under maintenance during our visit. While we understand that upkeep is necessary. Additionally, housekeeping stopped by during our two-night stay to ask if we needed anything. While the intention was appreciated, the interaction felt a bit unexpected, as it seemed like they might enter if we didn’t respond right away. Overall, the stay was comfortable, but a bit more attention to detail and communication, the experience could be even better. ##### Akiko Stayed 2 nights in Mar 2026 Verified ### 4/10 Poor #### Shane 15 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The hotel in general was dirty and in a state of disrepair, (there were notices posted throughout that they were in the process of updating/renovating). Shoddy repairs in our room, some of the plug outlets didn’t work. Hot tub wasn’t working, pool showers out of order. Overall a massive disappointment for the price. Staff were friendly. Breakfast was just ok. ##### Shane Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Mike 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great 2 nights, clean hotel. Quiet and front desk staff were attentive and welcoming, when I checked in it was seamless and when I checked out they were prepared with my paper work. I will be staying again. ##### Mike Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Jodi 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was so peaceful and relaxing ##### Jodi Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Timothy 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk staff were amazing!! ##### Timothy Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Shelia 3 Jan 2026 Liked: Cleanliness, property conditions & facilities The lobby was very clean .Also the rooms was clean. I wished that there was free breakfast and also the hot tub was out of order and I was told the pool was heated but it was very cold! My check inn was good . But one of my daughters felt racially profiled doing check in one of the staff on afternoon and older Indian worker tried giving my daughter a hard time , but me and family enjoyed our stay ##### Shelia Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### simon 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very nice. I had a late check in and they checked me in early and was very kind rooms were clean great place to say. ##### simon Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Mandar 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location, proximity to lot of restaurants and food joints. ##### Mandar Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Kevin 13 Feb 2026 Disliked: Cleanliness Our first room the fridge wasn’t working. When we went into the bathroom it was missing baseboard on the walls by the shower. Then we got moved to another room, didn’t look like the shower was cleaned. Black hair in the shower and on the toilet. Staff was accommodating and extremely friendly. We booked it knowing there was a hot tub. When we arrived the hot tub was not working. They sent an email after it was booked about the hot tub not working and I must have missed it. ##### Kevin Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Frank 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities clean room ##### Frank Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Kirubalini 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were good, room clean, washroom ok meed improvement. Not enough toiletry in the washroom ##### Kirubalini Stayed 1 night in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > - [Gladstone House](https://www.expedia.co.uk/Toronto-Hotels-Gladstone-House.h2397165.Hotel-Information) > - [Days Inn by Wyndham London](https://www.expedia.co.uk/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > - [124 on Queen Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > - [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > - [Falls Lodge and Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > - [The Shaw Club Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > - [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > - [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > - [Best Western Colonel Butler Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Best-Western-Colonel-Butler-Inn.h1273333.Hotel-Information) > - [Harbour House](https://www.expedia.co.uk/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information) > - [Union Hotel](https://www.expedia.co.uk/Toronto-Hotels-Union-Hotel.h8214.Hotel-Information) > - [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > - [The Waterside Inn](https://www.expedia.co.uk/Toronto-Hotels-The-Waterside-Inn.h904736.Hotel-Information) > - [reStays Ottawa](https://www.expedia.co.uk/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > - [Shangri-La Toronto](https://www.expedia.co.uk/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) > - [3 Bedroom/2 Bathroom Suite](https://www.expedia.co.uk/Toronto-Hotels-300-Front-Street-West.h44941839.Hotel-Information) > - [Cambridge Suites Toronto](https://www.expedia.co.uk/Toronto-Hotels-Cambridge-Suites-Hotel-Toronto.h18781.Hotel-Information) > - [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > - [Oban Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information) > - [White Oaks Resort & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > - [Hampton Inn & Suites by Hilton Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-Hampton-Inn-Suites-By-Hilton-Toronto-Downtown.h6453.Hotel-Information) > - [The Beverley Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Beverley-Hotel.h6783780.Hotel-Information) > - [Pantages Hotel Downtown Toronto](https://www.expedia.co.uk/Toronto-Hotels-Pantages-Hotel-Downtown-Toronto.h1056271.Hotel-Information) > - [Chelsea Hotel, Toronto](https://www.expedia.co.uk/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > - [The Drake Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Drake-Hotel.h27718565.Hotel-Information) ### Flights ### Packages ---