- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities, room comfort
Ruined our weekend
The room was suppose to be the best in the hotel but it was freezing and very rundown. There was now hot water for a bath or shower.if you wanted a tea or coffee you couldn’t plug the kettle in unless you put the kettle on the floor as the flex wasn’t long enough, the curtains were falling off the curtain rails and you couldn’t close the bathroom window The next day the water was still not warm enough to shower. On asking to see the manager I was told he was to busy. Rubbish reaction to all problems very poor and at close on £350 per night I certainly won’t be going back.