Stayed here for one night paid £150 for a lake view room (that was the only good thing about my stay)
We got our room key a little early went to our room I was so shocked when I went in it .. there were pubic hairs in the bath, it said there were free complementary bathroom products (this consisted of 2x thumb side bottles of shower gel and a pebble size soap and shower cap) no shampoo/conditioner cream like most hotels give u 😏
Then we had a filthy stained light brown carpet in our room which I kept tripping over as it was not laid properly ...it had mud stains and god knows what stains on it .. the place looked like I had stepped back in time, the bed was hard the decor was tired and old looking, 2 of the light bulbs were not working the room was dark ... for £150 I was very disappointed with it as was my partner!!!
The spa was good steam room and sauna good pool was cold ... hot tub was good the only thing missing was the free slipper and robes as all you had was towels and considering the size of the hotel it was a mixed changing room which had 2 rooms to change in !!! Spa treatments were over priced to
All in all I’d rate this hotel as a 3* star not a 4/5 as they say they are ... id expect more for my money not what I got there .... would not stay again