The service of the staff was excellent. Reception were very helpful, friendly and charming. We had afternoon tea which as excellent and then dined there one evening. The room was clean and beautifully presented and very comfortable.
My only fault that one afternoon we ordered drinks which half an hour later did not arrive, and when we asked for the cheese platter after dinner to be sent to our room, it didn't arrive either. On both occasions we advised reception and they apologised and ensured it did not appear on the bill, but we would have preferred to have had the drinks and cheese!
On arrival the receptionist was very polite and stored our luggage as we where to early to book into our room. When we booked in we where allocated room 129, and it was awful, outside the window are the extractor and main air con fans. The noise was so loud we had very little sleep. To make things worse the wing is under referbishment and the drilling started at 7am! We complained the next morning and where moved to room 139 which was lovely and quiet and comfortable. We ate at the hotel both nights, I have food intolerances so we informed the restaurant 3 days before we arrived and they said it wouldn't be a problem. So why was it? The chap who was in charge said he was unaware but would talk to the chef. I had the serf and turf with sirloin steak which was more fat than meat with 3 of the smallest prawns and for an expensive surcharge to have both it was a rip off. Breakfast was a banana as I was unable to eat anything else that was on offer.
Traveller from Warwickshire
The Winchester Hotel is a 4 star hotel set right in the heart of the historic city of Winchester ideally located for both …More
Beautiful hotel with most facilities you would wish for. Was let down by dusty furniture, dirty carpet, rusty bathroom and the kids couldnt do much at the pool because there was no designated area. Apart from that, its a beautiful place.
Lovely room. We enjoyed using the well equipped gym, swimming pool, steam room and heated loungers. The hotel was let down by the restaurant and staff. The service was poor due to what appeared to be inexperienced staff and although we had called in advance regarding dietary requirements and checked on arrival this was not catered for. The presentation of special requests of food at breakfast also left a lot to be desired with the eggs plonked on the plate swimming in oil.
I booked a double room which had the smallest bed I have ever seen. The bed was pushed against the wall so we didn't get a wink of sleep. The view was over the car park which was noisy until late as the guests from the wedding party returned to their cars. I was told on arrival that we hadn't booked breakfast and it would cost us an extra £20 each. After I unpacked in my room I found the booking form that showed that we had booked and paid for breakfast!
We enjoyed our stay at the Wykeham Arms. The staff were helpful and friendly. The room was comfortable although a little warm on the summer evening we stayed. The location was great, very close to the Cathedral, town centre, shops and restaurants and we were served a lovely breakfast. There is no lift, but we were offered help up the stairs with our luggage.
Staff went above and beyond to help us with any question! Location was a little far out but not bad if you have a car or take a cab. Breakfast was okay. Rooms were spacious and clean, but they do need a little refresh on the beds themselves which were too soft for me.
Traveller from Canada
Welcome to the Holiday Inn Winchester. This brand new Holiday Inn is due to open early in 2010, and is the first new …More
We booked 2 rooms for one night at short notice. We were limited for choice, this hotel was the cheapest in the area. We were therefore pleasantly surprised at how nice the hotel was. The staff were pleasant, the rooms were spotlessly clean, and basic amenities all worked fine.
Traveller from cambridge
8 Miles from Winchester. Winchester Train Station 8 miles. Winchester Cathedral. The Screen at Winchester Theater. Marwell Zoo.More
The ancient capital of England, and once the seat of King Alfred, historic Winchester is famous for its magnificent cathedral begun in 1079, and venerable Winchester College founded in 1382. The picturesque area around the Cathedral Green has changed little over the centuries, and offers good places to eat, drink and shop. A short walk across the water meadows, the 12th-century Hospital of St Cross is England’s most perfectly preserved almshouse.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.