At check in I stated my surname and spelled it. He looked at me, then the computer, and I had to say it again then find your email.......cant be that many Schulzs checking in that day. He stopped to answer a question from a young lady who came in from the street. Directions to carpark were a nightmare, should have a small map to hand out.
I was at front of building, had to block light with a towel, tv small, shower very nice, bar nice also. When I requested prosecco it can out of a keg and was flat. So the bartender opened a bottle of champagne and didn't charge me on top of what I'd paid for the prosecco foe a huge glass - no complaintz there!