Bar (on property)

Reviews of ibis Boulogne sur Mer Centre Les Ports

3 out of 5
ibis Boulogne sur Mer Centre Les Ports
11 Boulevard Diderot, Boulogne-sur-Mer

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 454 reviews" "
Rating 8 - Good. 195 out of 454 reviews" "
Rating 6 - Okay. 77 out of 454 reviews" "
Rating 4 - Poor. 22 out of 454 reviews" "
Rating 2 - Terrible. 6 out of 454 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service
No tea/coffee making facilities
Stayed 2 nights in Feb 2024
Response from Valentine on 23 Feb 2024
Dear Mr PRICE,Thank you for your stay in our hotel. We're glad that you let this good review and you enjoyed your stay.For your next stay, if you want tea and coffee in your room, you can book a confort room (it's an extra charge of 15 compared to the standard room).We're looking forward to welcoming you again in our hote.Best regards

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except for the shower towels. Thin and too small.
Stayed 1 night in Dec 2023
Response from Jerome on 21 Dec 2023
Good Morning,We are glad you appreciated your stay with us.We have noted your remark regarding the towels and communicate it to our management.We wish you a merry christmas in advance.Jerome

8/10 Good

John

Liked: Cleanliness, staff & service
Good budget option
Budget hotel within walking distance of Boulogne sur Mer attractions. Parking available at additional cost. Some noise from other rooms - conversation and toilet visits. Staff friendly, welcoming and helpful.
Stayed 2 nights in Nov 2023
Response from Océane on 8 Nov 2023
Hello John, We are delighted that you liked the geographical position of the hotel and the parking.We are sorry that you were bothered by noises from neighboring rooms.Best regards

8/10 Good

sudha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel did the job for location, 3 bed room for an adult and 2 kids, breakfast, lovely dinner and I was able to park the car in the underground car park at a reasonable rate per day. Thank you.
Stayed 2 nights in Oct 2023
Response from Raphaël on 3 Nov 2023
Dear Sudha,Many thanks for your review, you are a good man, thank you,

10/10 Excellent

Frederick

Stayed 3 nights in Oct 2023
Response from Raphaël on 3 Nov 2023
Thank you Mister Frederick,Have a great day,

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very pleasant stay
Hotel a little tired but staff and location more than made up for that. Parking in underground car park easy and secure. Breakfast basic but adequate.
Stayed 1 night in Sep 2023
Response from Raphaël on 30 Sept 2023
Hello W !Thanks for your review, the staff team is here to make your stay better anytime you need,Have a great day,

6/10 Okay

David

Travelled with partner
Disliked: Amenities
Was ok but would not recommend it
Stayed 1 night in Sep 2023
Response from Raphaël on 13 Sept 2023
Hello dear David,Thanks for you stay here and your review, we ll do better next time,Take good care of you :)

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stopover
Nice hotel, great staff. Good location with plenty of parking.
Stayed 1 night in Sep 2023
Response from Rina-reception on 6 Sept 2023
Hello AndrianThank you very much for sharing your feelings following your stay with us. Hoping to see you again, in the meantime I wish you an excellent day :)best regardsRina

10/10 Excellent

Stuart

Stayed 1 night in Jul 2023
Response from Jerome on 2 Aug 2023
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Delphine on 7 Jul 2023
Boinjour,Merci d'avoir pris le temps de noter votre séjour passé dans notre hôtel.N'hésitez pas à nous en dire plus sur votre expérience.Cordialement,Delphine.

2/10 Terrible

Jack

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing
Our stay was very disappointing. The hotel was completely inaccessible for anyone in a wheelchair or pushchair. The only way to the lobby from the underground car park was via steps covered in weeds. The lift was not working which made it very difficult to manoeuvre our two year old up and down to the third floor, with a buggy and baggage. The room was very small, and the bed for our two year old was a very uncomfortable converted armchair which we had to wedge between the wall and our bed to prevent her falling out of bed. The room was not particularly clean, and was very shabby. The shower sprayed water all over the floor with every use. The view from the window was over a disused car park with teenagers loitering around. Overall a very disappointing stay. Will not be returning.
Stayed 2 nights in Jun 2023
Response from Gwénaëlle on 4 Jul 2023
Dear,Thank you for taking the time to give us your opinion on your stay. Thanks to this we can improve !We are sincerely sorry for the inconvenience caused regarding the elevator. However I hope that help has been offered to help you up and down because there is always someone at the reception. As far as parking is concerned, we are going to pass on the information and double our vigilance.We are in reception 24 hours a day, do not hesitate to contact us in order to find a solution concerning the room. We could have given you a cot if this would have been more suitable for your 2 year old. Regarding the bathroom we could also have found a solution.We hope to see you again among us to regain your trust. Have a great day.Sincerely

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Gwénaëlle on 30 May 2023
Bonjour Suzanne,Un grand merci à vous d'avoir pris le temps de noter votre séjour parmi nous :)Au plaisir de vous accueillir de nouveau, prenez soin de vousBien cordialement

8/10 Good

Maureen

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from Océane on 9 May 2023
Merci Maureen d'avoir pris le temps de nous laissé une note sur a votre séjour :) Cordialement

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a short stay
Great stay and for a budget hotel it was everything we needed. The staff were amazing and the help and info they gave us was great.
Stayed 1 night in Mar 2023
Response from Raphaël on 13 Mar 2023
Dear Stuart ! thanks for your good news :)Hope to see you soon,

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay with a baby
We stayed for one night. Parking is connected with a bit run down shopping centre and you need to pay €8 per night for it. Tickets are given by the hotel reception. There is a lift going to shopping centre but if you are unlucky to arrive out of shopping centre opening hours, you will need to use stairs. Once you get in to the hotel, the reception staff is really friendly and go above and beyond to help. There is a 24/7 bar. There is also small food court. We had a dinner and breakfast there which were very good Room was standard size, with big double bed, TV and a desk. Hotel reception was very kind to ask if we would like a cot for our baby. It was set up on our arrival. Room and bathroom were both clean. The bathroom was equipped with shower and hair dryer, there were towels and shower gel. After all quite nice stay.
Stayed 1 night in Feb 2023
Response from Gwénaëlle on 22 Feb 2023
Hello Helena :)Thank you for taking the time to give us your opinion on our hotel.We have taken all the information into account and we are delighted to learn that our services and staff have contributed to the smooth running of your stay.Regarding the car park, the price is 8.50 per night, it is indicated on our booking sites, however you have other car parks in Boulogne that also pay but which do not belong to the hotel.Regarding the elevator and the stairs of the shopping center, it is not the direct access of the hotel. Access to the hotel is through the white door at the bottom right of the car park as normally explained when you arrive.Hoping to welcome you again during a future stay on the Opal Coast. Take care ! See you soon

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Raphaël on 11 Feb 2023
Un immense merci et à la prochaine sur la côte d'opale :)

10/10 Excellent

Dominique

Stayed 1 night in Dec 2022
Response from Océane on 6 Nov 2023
Dominique, Merci d'avoir pris le temps de nous laisser une note :) Nous espérons vous revoir lors d'un futur séjour sur la cote d'opale, Cordialement

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamonds
The staff in this hotel were beyond helpful. I had arrived at the hotel having been involved in a fall that resulted in a bad injury. The staff couldn’t have done more for me. They are absolutely diamonds
Stayed 1 night in Dec 2022
Response from Gwénaëlle on 23 Dec 2022
Hello Adrian,I hope you are doing well! Thank you for taking the time to give us your opinion on our hotel. We are delighted to learn that our staff contributed to the smooth running of your stay.Hoping to welcome you again during a future stay.Take care of yourself. I wish you have a great chrismas !Sincerely,Gwénaëlle

8/10 Good

Hilary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Convenient stay
Good, friendly and casual. Different to the larger IBIS hotels which use uniforms and have greater breakfast choices. Perfectly adequate.
Stayed 1 night in Nov 2022
Response from Raphaël on 2 Dec 2022
Dear Hilary ! I ll share your comment to the team, take good care of you and do not forget to come back when you want :)

8/10 Good

Hilary

Liked: Cleanliness, staff & service, room comfort
Convenient for travel by train
Friendly and helpful
Stayed 1 night in Nov 2022
Response from Raphaël on 30 Nov 2022
Hello dear :)Thanks for you stay with us,Take good care of you,Regards

10/10 Excellent

Paul

Stayed 1 night in Sep 2022
Response from Benoit on 10 Oct 2022
Cher Paul,Merci! Merci pour cette très belle note que vous nous attribuez suite à votre séjour dans notre hôtel.Au plaisir de vous accueillir un jour prochain, pour un nouveau séjour!Bonne journée!

8/10 Good

Peter

Stayed 1 night in Aug 2022
Response from Océane on 30 Aug 2022
Merci d avoir pris le temps de nous noter suite a votre passage :) Prenez soin de vous

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2022
Response from Océane on 30 Aug 2022
Un grand merci pour votre note Madame, Prenez soin de vous

6/10 Okay

Jeanette

Stayed 1 night in Aug 2022
Response from Océane on 25 Aug 2022
Bonjour Jeanette, Merci d avoir pris le temps de nous écrire suite a votre séjour. N'hésitez pas a détailler la prochaine fois afin de connaître les points à améliorerPassez une excellente journée

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop off
Good hotel, 5 minute walk from the bars / Resturant’s. Also went to the sea life centre which is only 10 minutes away. Great service from the staff.
Stayed 1 night in Jul 2022
Response from raphaël on 31 Jul 2022
Hello Philip ! Many thanks for your feedback, take good care of you

10/10 Excellent

P

Stayed 1 night in Jul 2022
Response from Delphine on 19 Jul 2022
Monsieur, Madame, Nous sommes ravis que votre séjour se soit bien déroulé. En espérant vous revoir lors d'un prochain séjour dans le Boulonnais, Cordialement, Delphine.

6/10 Okay

Ravneeta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2022
Response from Océane on 14 Jul 2022
Merci d'avoir pris le temps de nous laisser une note suite a votre séjour :) La prochaine fois n'hésitez pas a détailler que l'on sache les points a améliorer :)

10/10 Excellent

A

Stayed 1 night in Jun 2022
Response from Raphaël on 26 Jun 2022
Immense merci pour votre note :) À la prochaine.

10/10 Excellent

Sin

Stayed 1 night in Jun 2022
Response from Raphaël on 7 Jun 2022
Bonjour SIN ! Merci pour votre satisfaction :) À très vite,

10/10 Excellent

Nick

Stayed 1 night in Apr 2022
Response from Océane on 3 May 2022
Un grand merci pour votre retour suite a votre séjour Prenez soin de vous

10/10 Excellent

Petrus

Stayed 1 night in Mar 2022
Response from Raphaël on 20 Mar 2022
Merci Petrus et à très vite parmi nous,

8/10 Good

Grégory

Stayed 2 nights in Mar 2022
Response from Raphaël on 11 Mar 2022
Merci d'avoir séjourné chez nous Greg ! Revenez pour la belle période estivale :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good staff, tired building!
We were very pleased with the lovely staff but feel the hotel is rather dated! New beds would be nice not added toppers! Room very tight for space and few electricity sockets. TV signal reception of UK channels not working, very disappointing! Excellent refitted shower wet room.
Stayed 1 night in Dec 2021
Response from Raphaël on 21 Dec 2021
Hello dear :) Thanks for your feedback :) we were very pleased to welcome you there, sorry for your signal tv, maybe it was the weather that blocked it .. Take good care of you, waiting to see you back,

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friday 12th
Very helpful & friendly staff. Lovely restaurant. Nice accommodation. Very good value for money. Highly recommended. Will come again
Stayed 1 night in Nov 2021
Response from Raphaël on 15 Nov 2021
Hello Pierre ! It was a pleasure for everyone to welcome you there :) Im really happy that your stay was good for you and your family, Take cares,

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop boulogne
A quick stopover. Everything was good. Lovely staff. Great location and view of River. Nice meal in the restaurant at a reasonable price. A little surprised there wasn't a PowerPoint near a mirror so I could use my straighteners. But a hairdryer was supplied in the bathroom. I would book again.
Stayed 1 night in Nov 2021
Response from Raphaël on 9 Nov 2021
Hello dear Shirley :) Thanks for your feedback :) For the next time, do not forget that there is a power plug ''hidden'' in front of the hairdryer, See you soon :)

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Holly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly, would go back if was in the area - really good location for Nausicaa
Stayed 1 night in Oct 2021
Response from Raphaël on 2 Nov 2021
Dear Holly ! Thanks for your kind feedback :) it would be a pleasure to see you back again

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
All was good. Extremely warm welcome and explanation of hotel facilities. Room was spotless with large comfortable bad. Close to centre with numerous bars and restaurants and had pleasant walk along the quayside. Definitely would recommend.
Stayed 1 night in Sep 2021
Response from Océane on 19 Sept 2021
Hello, Thank you for your return about your stay so much, Delighted to see that your stay went well and that you enjoyed your stay and the proximity. See you soon

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2021
Response from Raphaël on 14 Sept 2021
Merci de votre partage et à très vite :)

2/10 Terrible

DAVID

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Raphaël on 18 Sept 2021
Bonjour David, Un peu plus de précisions concernant votre séjour été le bienvenu..

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Friendly
Very pleasant.
Stayed 1 night in Jul 2021
Response from Raphaël on 3 Aug 2021
Dear James :) You are very kind, take good care of you,

10/10 Excellent

adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis stopover
Excellent as usual, very convenient and a nice location. Great staff.
Stayed 1 night in Jul 2021
Response from Raphaël on 28 Jul 2021
Thanks for your feedback Adrian ! You are the best, Take good care of you,

10/10 Excellent

adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Ibis Experience
Good location, easy parking, friendly and efficient staff, good food .
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, the breakfast too. The matresses need to be changed.
Stayed 3 nights in Jun 2021
Response from Raphaël on 25 Jun 2021
Thanks for your excellent feedback :) We 'll check your your to manage the matresses, Take good care of you,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Overnight stop, on our way to Spain. Safe and excellent service
Stayed 1 night in Jan 2021
Response from Raphaël on 21 Jan 2021
Wonderful ! Take good care of you and see you next time :)

4/10 Poor

Nicola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
disappointed
Hotel staff not very helpful when it came to the air con not working & it was 30 degrees +, no sleep after a long day driving. The air con in the bar & restaurant was working. No wifi told it wasn’t working. Will not be staying here again.
Stayed 1 night in Sep 2020
Response from Raphaël on 17 Sept 2020
Hello dear Nicola, Sorry for all these problem, we had a big power cut due to a change of material, at the coming back of the power, the internet switch was out of order, so no internet for customer neither the hotel employee.. It had an incidence too on the AC, Big apologie for everything, Hope to see you next time around a drink here

8/10 Good

Beverley, Brighton UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location with secure parking for 8,50 euros per night Very comfortable beds Air conditioning was very useful at the time we were staying
Stayed 2 nights in Aug 2020
Response from Raphaël on 17 Aug 2020
Thanks Beverlez ! It was a pleasure to welcome you here :) Kindest regards, Raphaël

8/10 Good

Amanda

Stayed 1 night in Feb 2020
Response from Océane on 6 Nov 2023
Amanda , Merci d'avoir pris le temps de nous noter :) Belle journée

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bolougne Hotel
Excellent budget hotel with friendly staff and convenient location. Good facilities. Recommended.
Stayed 1 night in Jan 2020
Response from Raphaël on 30 Jan 2020
Hello dear Benjamin ! Nice to met you here at your last stay, Hope to see back very soon, Take care, Raphaël

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Location car park and facilities and friendly staff
Stayed 3 nights in Jan 2020
Response from Raphaël on 18 Jan 2020
Heelo dea, Thanks for your kind feedback :) Take care,