Ratings based on 308 Verified Reviews

3.6 out of 5
71% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Tavistock

Very noisey in our room

Posted 10-Dec-2017
We where never informed about the noise levels when the karaoke was on and being given a room right above the pub with two young children was not ideal I would have like to have known about the entertainment before I booked or given the option of a quieter room
1 out of 5
by A verified traveller

Old and run down

Posted 21-Nov-2017
Old and run down not pleasant Old fashioned furniture shabby . Food not particularly good . All in all not a nice experience although the bedding was clean . I'm my option not good value for the price
3 out of 5
by A verified traveller

Alright, but not worth the money

Posted 20-Nov-2017
The hotel was decent but their check in system needs to be improved having a separate desk for it might help and ease the process. Also the toilet did not flush properly which was annoying and the shower was luke warm borderline cold so wasn't that pleasant at all. But other than that it was alright, a bit pricey for the standard of the hotel.
3 out of 5
for Everyone
by A verified traveller from uk

Beware of rooms overlooking the smoking area.

Posted 19-Nov-2017
It's a reasonably nice place and we would go back forearmed , the first issue was the parking although it has customer parking the car park was full and nowhere set aside for guests, we were directed to a pay and display car park behind another hotel. The second issue was the very loud sports channel on in every corner of the bar, we asked if it could be turned down while we have our evening meal which didn't happen! The third issue was our room which was overlooking the courtyard and the smoking area which around 10pm erupted into shouting, screaming, and foul language until 2am!! When I mentioned this at breakfast which was very nice, I was told that they have a late licence Friday and Saturday. Would I go back again? Yes but will speaking directly with them about room situation.
2 out of 5
by A verified traveller from LONDON

Weekend noisy till 2 AM disco & Karaoke! Avoid!

Posted 10-Nov-2017
Pros: The polite and friendly service only
Cons: Warn of the disco at weekends clearly. I didn't notice the warning
Location: Longleat safari park
Staff on duty was friendly and helpful but the disco license till 2 AM at the weekend kept us awake until the music stopped around 2:10 AM! AVOID the hotel on Weekends if u want to sleep in peace. If you are young and like to join the disco, then may be ... it is fun.
4 out of 5
for Everyone
by A verified traveller from rochdale

Central location

Posted 31-Oct-2017
Stayed at this hotel many times we know that it’s noisy at the weekend due to entertainment and late night license. NOT a problem Sunday night only Friday and Saturday. Stayed in room 104 very comfortable but room over courtyard and was noisy. Room was very hot and unable to adjust due to water pipes running through the room. Excellent breakfast. We had issues with the room as in lights not working, not enough cups, towels not replaced but the once we informed staff these issues were quickly rectified. We would stay at this hotel again so not all negative
1 out of 5
by A verified traveller from london

Going back to the 70's

Posted 31-Oct-2017
To be fair the staff were fine but the hotel was step back in time and not in a good way. The carpets looked like the original ones from 1800. We ate in the bar, it's the first time in my life I've ever sent the starter back with one bite from it, the waitress never even asked what the problem was as it was uneaten. My bathroom window had no handle so it wouldn't close, I got the full volume from the party in the back yard. I awoke to "come on Sharon let's go" at 230am . I had only just got too sleep after the karaoke had finished. My room was ok apart from the 3/1 gradient in the floor. Once in a lifetime experience.
3 out of 5
by A verified traveller

Hotel comfortable enough if you are a back packer.

Posted 17-Oct-2017
Wasn't told about late night music till 2.o'clock. Could have made an informed choice on this hotel. Staff hit & miss depending on which day it is. Not very clean and very dated.
4 out of 5
for Everyone
by A verified traveller from France

Good location for a stop on route to the west.

Posted 05-Oct-2017
Would stay there again, providing my wifes disability did not get any worse. All the rooms at the top of a flight of narrow stairs. Otherwise a lovely friendly place to stay.
4 out of 5
by Caroline

Good cheap stsb

Posted 02-Oct-2017 on Hotels
Nice hotel A little bit dated Only complaint was how miserable and rude the female working on the bar was on Saturday evening.