6/10 Okay
Claire
Travelled with partner
17 Mar 2024
Liked: Cleanliness, amenities
The property is beautiful, the staff were largely great but at times service felt a bit chaotic.
A hotel of this calibre I would have liked staff to have been more attentive.
We had afternoon tea and dined in the restaurant for dinner the food is very good.
I was quite disappointed with the size of our room located in the converted stable block. The room did not have aircon and our bathroom only had one light switch which was for the main lights…which wasn’t ideal during the night!
No bottles of water were left in our room on either day of our stay and we had to pay extra for bottled water.
Spa facilities are fantastic but again I think the staff could have been more present and attentive. Also the hydro pool is on a timer so we were unable to boost them as and when we wanted.
Claire
Stayed 2 nights in Mar 2024