Posted 19-Dec-2016 on Hotels
The entrance and lobby was grand. The experience onto the elevator lobby to room color clashed, lighting and furnishings out of place for the hotel, they belonged to a low budget, low cost house. Room smelled of smoke, low budget everything in room. Bolts held the wall at bed, carpet did not match anything lumpy, towels in bathroom were all dirty, sheets on bed did not match. I wanted to to leave, but could not cancel. Only used bathroom off of the lobby only. Could not use the bathroom at all. The sink top was not standard, nor was the toilet or tub, they were low to the floor level.
The manager of the hotel was very good one. The best part of my talk with her is that she said the hotel was starting to upgrade over 100 of their rooms. I was happy to here that for that Sheraton hotel.