Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

The room was very comfortable.

Posted 06-Nov-2016
Pros: The location and female at counter was very nice and helpful when I checked in.
Cons: It did not have the complimentary breakfast like the Exoress Hotels have.
Location: Very convenient to restaurants, drugstore, and the college:
I was there only one night. The bed was very comfortable and the room was very clean,
Comment from Hotel Management
08-Nov-2016 by Danielle, Hotel Management
Thank you for recommending our clean rooms, comfortable beds and convenient location to fellow travelers. We are grateful for the kind words about our friendly team and hope that you had an opportunity to enjoy our onsite restaurant during your stay. We are grateful for your business! Sincerely, Holiday Inn Wilmington Management Team
4out of 5
by A verified traveller from Virginia

Welcoming and helpful staff - great location

Posted 17-Oct-2016
Pros: There was a choice of firm or soft pillows and plenty of towels. Although the road was busy, the windows were well sound-proofed and so there was no
Cons: The bed was a little hard. It was also very difficult to get in and out of the parking lot as the road was extremely busy
Location: Great location between the old town and Wrightsville beach
This hotel is situated between the Old Town and Wrightsville beach. We were welcomed warmly and our room was clean and well equipped.
Comment from Hotel Management
18-Oct-2016 by Danielle, Hotel Management
Thank you for your review! It is great to hear that you enjoyed our convenient location - halfway between Wrightsville Beach and historic downtown. We are grateful for this wonderful feedback and hope that you will have an opportunity to visit us again soon. Sincerely, Holiday Inn Wilmington Management Team
4out of 5
by A verified traveller

Was nice and clean.

Posted 06-Sep-2016
Pros: Clean and nice.
Cons: No recommendations...
Location: Location was not really close to anything we were interested in.
We opted for the breakfast for a few extra dollars, via Expedia. It was totally worth it! Nice waitress and great food. Rooms were clean.
Comment from Hotel Management
08-Sep-2016 by Danielle, Hotel Management
Thank you for visiting us at the Holiday Inn Wilmington. We appreciate the kind words about our nice, clean accommodations. We hope that you enjoyed exploring Wilmington and that you will have an opportunity to visit us again soon. Sincerely, Holiday Inn Wilmington Management Team
2out of 5
by A verified traveller

Posted 02-Sep-2016 on Hotels
The woman at the front desk who checked us in was not friendly at all. In fact she was rude.
Comment from Hotel Management
05-Sep-2016 by General Manager, Hotel Management
Thank you for your review. Our team works hard to provide excellent customer service to each and every hotel guest, so we are disappointed to learn that we did not live up to our high standards on this particular visit. We appreciate you bringing this concern to our attention so that necessary improvements can be made right away. We are grateful for your business and hope to see you again soon so that we can provide the five star experience that you and all of our guests deserve. Sincerely, Holiday Inn Wilmington Management Team
4out of 5
by A verified traveller

Posted 02-Sep-2016
Pros: Pool
Great place to stay very clean. Very close to the battle ship.
Comment from Hotel Management
05-Sep-2016 by Danielle, Hotel Management
Thank you for recommending our clean rooms and convenient location to fellow travelers! We hope you had a wonderful time exploring Wilmington and that you will come back to see us again soon! Sincerely, Holiday Inn Wilmington Management Team
4out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Aug-2016 on Hotels
5out of 5
by TERRENCE from OCEAN ISLE BEACH

Posted 30-Aug-2016 on Hotels
LIVING @ OCEAN RIDGE PLANTATION AND HAVING TO MAKE A 7:00 AM FLIGHT MEANT GETTING UP AT ~ 4:00 AM AND DRIVING UP TO WILMINGTON. STAYING AT YOUR HOTEL MADE A LOT OF SENSE TO CUT OFF THAT TRAVEL TIME AND GET A FEW MORE HOURS OF SLEEP. IT WORKED!!!!!
Comment from Hotel Management
01-Sep-2016 by General Manager, Hotel Management
Thank you for allowing us to provide comfortable accommodations before your early morning flight out of Wilmington. We appreciate the positive feedback and excellent ratings about your stay. We hope you enjoyed your trip and that you will have an opportunity to visit us again soon! Sincerely, Holiday Inn Wilmington Management Team
4out of 5
by Thomas from Grand rapids,mi

Posted 27-Aug-2016 on Hotels
Easy drive to wrightsville beach. Very very nice hotel overall. Bar and dining in hotel. Loved it!
4out of 5
by Leon A.

Holiday Inn on Market Street, Wilmington, NC

Posted 26-Aug-2016 on Hotels
Overnight for a family funeral. Quickly serviced upon arrival. Later in evening, room keys did not work. Promptly replaced. Ono of those did not work. Other than these items, room was quite nice. Convenient location to navigate around town. Market Street is the main street of Wilmington.
Comment from Hotel Management
29-Aug-2016 by General Manager, Hotel Management
Thank you for your review. We are truly sorry for your loss and appreciate you allowing us to provide comfortable accommodations during such a difficult time. We apologize for the difficulties that you encountered with your keys and have shared this feedback with our staff to ensure we are better prepared in the future. We are grateful for your time and hope to see you again in the future. Sincerely, Holiday Inn Wilmington Management Team
5out of 5
by A verified traveller from NC

Wonderful room!

Posted 22-Aug-2016
Pros: The price was wonderful for the space.
Cons: N/a
Location: Near Wilmington, easy access to resturants...
We had a 3rd floor Jr Suite and it was very nice. While the hotel has definitely been through some renovations, it was clean, the bed was comfortable and the suite was very spacious! We would surely stay there again.
Comment from Hotel Management
23-Aug-2016 by Danielle, Hotel Management
Thank you for recommending the Holiday Inn Wilmington to fellow travelers! We are delighted to hear that you feel we offer guests a great value and appreciate the kind words about our spacious rooms, comfortable beds and convenient location. We hope to see you again soon! Sincerely, Holiday Inn Wilmington Management Team