Ratings based on 404 Verified Reviews

3.9 out of 5
75% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Your basic hotel

Posted 23-Feb-2018
It’s exactly what you would expect staying at a holiday in. Friendly staff and an okay room. Nothing super fancy, nothing super comfortable. We did get two free tickets to the bar which was nice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2018
Pleasant surprise near airport, clean & fresh, courteous staff. Would return another time. Cocktail and Breakfast included with stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

College visit

Posted 03-Dec-2017
Just stayed over night to see our son at UNCW. Nice stay
Comment from Hotel Management
04-Dec-2017 by Danielle, Hotel Management
Thank you for the five star recommendation! It is wonderful to hear that you enjoyed your stay. We appreciate your compliments and hope you will choose to visit again soon. Sincerely, Holiday Inn Wilmington Management Team
4 out of 5
Recommended
for Everyone
by A verified traveller from MA

Posted 28-Nov-2017
Location: about an 8 minute uber to downtown, tons of restaurants all around.
It is a nice hotel and the staff was super friendly. The front desk was also very helpful when our room keys wouldn't work. The only thing was that we noticed the headboard of the bed was kind of dirty and the fridge kept making this squeaky sound the whole time, like the fan was broken, however it still worked perfectly fine! Overall it was a pleasant stay and we would definitely come back.
Comment from Hotel Management
04-Dec-2017 by Danielle, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed your stay and appreciate you taking the time to share this feedback with our staff. We are always eager to hear what guests enjoyed most and how we can improve. We are grateful for your time and hope to see you again in the future. Sincerely, Holiday Inn Wilmington Management Team
4 out of 5
Recommended
for Everyone
by A verified traveller from Raleigh NC

Nice Hotel

Posted 26-Oct-2017
Very nice place. In town for a wedding and wanted to stay near the venue. The staff was extremely friendly and accommodating. The beds were very comfortable and the room very clean.
Comment from Hotel Management
26-Oct-2017 by Danielle, Hotel Management
Thank you for recommending our friendly team and comfortable accommodations to fellow travelers. We hope the wedding was a great time for all and that you will have an opportunity to join us in Wilmington again soon. Sincerely, Holiday Inn Wilmington Management Team
5 out of 5
by Bharathy

This traveller left a rating score only Posted 16-Oct-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Charleston SC

Nice hotel that could be great!

Posted 10-Oct-2017
This hotel is close to most tourist areas. The rooms are nice although our room had a sticky feeling carpet and the tub backed up. That was the only thing I would mention poor about the hotel. The breakfasts were great, the pool was nice and the parking lot was safe. There is also a bar and full restaurant on site.
Comment from Hotel Management
12-Oct-2017 by Danielle, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share all of this feedback with our staff. We are always eager to hear what guests enjoyed most and how we can improve. We are grateful for your business and hope to see you again soon. Sincerely, Holiday Inn Wilmington Management Team
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

Nice hotel, friendly staff

Posted 02-Oct-2017
The fridge did not work and our key cards kept getting shut off Sunday before we checked out.
Comment from Hotel Management
04-Oct-2017 by Danielle, Hotel Management
Thank you for your review. We apologize for the inconveniences that you encountered during your stay and we appreciate you bringing these concerns to our attention so that we can be better prepared in the future. We are grateful for your time and hope to see you again soon so that we may provide the five star experience that you and all of our guests deserve. Sincerely, Holiday Inn Wilmington Management Team
3 out of 5
by A verified traveller from Raleigh, NC

Nice hotel and staff but had to go back to the des

Posted 10-Sep-2017
Pros: Friendly staff. Very comfortable new matress
Cons: Reporting and followup needs to be faster. One free drink per room needs to be expanded to include per person
Location: good location. Handy to beach and downtown
had to go back to the desk 4 times, every time I tried to get in my room, because the key card didnot work. Finally suggested to the clerk that she notify manager about this problem. Very aggravating! Great new mattress. Maid didnot always replace paper and linen supplies. Free coffee tasted burnt. But If the lock had worked it would have been a great stay.
Comment from Hotel Management
14-Sep-2017 by Danielle, Hotel Management
Thank you for your review. We are truly sorry for the inconveniences that you experienced on this particular visit. We appreciate you bringing these concerns to our attention as we are always eager to hear what guests enjoyed most and how we can improve. We are grateful for your time and hope you will choose to visit again so that we may provide the five star experience that you and all of our guests deserve. Sincerely, Holiday Inn Wilmington Management Team
3 out of 5
by Kristopher

Posted 04-Sep-2017 on Hotels
Hotel was nice. Kitchen and bar close ridiculously early, before 11pm. Was given a drink ticket at check in that was useless with the hours the bar kept. Also the elevators were in godly hot.
Comment from Hotel Management
11-Sep-2017 by Danielle, Hotel Management
Thank you for your review. We are sorry to hear that you were not able to enjoy your drink ticket on this particular visit and we appreciate you sharing this feedback with our staff. The bar opens at 5PM every evening and food service begins at 6PM. The restaurant and bar close at 11PM. We hope you will be able to enjoy our onsite restaurant during your next trip to Wilmington. Sincerely, Holiday Inn Wilmington Management Team