Exterior

Reviews of Residence Inn Providence Coventry

3 out of 5
Residence Inn Providence Coventry
725 Centre of New England Boulevard, West Greenwich, RI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 513 reviews" "
Rating 8 - Good. 130 out of 513 reviews" "
Rating 6 - Okay. 29 out of 513 reviews" "
Rating 4 - Poor. 16 out of 513 reviews" "
Rating 2 - Terrible. 8 out of 513 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet, breakfast buffet was fantastic!
Stayed 1 night in Feb 2024
Response from RI Team on 2 Mar 2024
Thank you Nydia for the great review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Convenient to our plans. Staff super friendly.
Stayed 1 night in Feb 2024
Response from RI Team on 2 Mar 2024
Thank you Mark for the super review

10/10 Excellent

Carlos, Cayey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean a cozy place. Good amenities for a long stay.
Stayed 2 nights in Jan 2024
Response from RI Team on 3 Mar 2024
Thanks Carlos :)

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RI Team on 3 Mar 2024
Awesome review Elizabeth ... thanks!

10/10 Excellent

Robert

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for great stay
Stayed 6 nights in Oct 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The hotel was well kept.The room size was great. The hotel staff was helpful and friendly and the lady that worked in the breakfast area worked extremely hard keeping up with the food and keeping the area clean.(She deserves a raise).
Stayed 1 night in Oct 2023

8/10 Good

Christina

Travelled with family
I found the room to be a generous size and very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 2 nights in Oct 2023

10/10 Excellent

Vikrant

Stayed 1 night in Oct 2023

4/10 Poor

Stephen

Liked: Room comfort
Disliked: Staff & service
No TV service
Stayed here plenty of times with no issues. Last night my TV stopped broadcasting at around midnight and did not come back on. I left at 12pm, still with no TV. I called the front desk and they stated it was an issue with the dish company, but upon checking to see if there were any outages in the area, I found there were none. So basically, my room had no TV to view for most of my stay.
Stayed 1 night in Oct 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Andrea

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for long distance traveling. Big rooms with all necessities. Friendly and helpful staff. Delicious breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Yona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Aug 2023

10/10 Excellent

Craig, WEST WARWICK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a good size kitchen and full size refrigerator. Across the street from Walmart for easy shopping. Great indoor swimming pool
Stayed 3 nights in Aug 2023

8/10 Good

Celia

Travelled with family
Liked: Cleanliness, staff & service
When we arrived , there was noisy renovation right there at the check-in desk. The staff were very friendly. Thankfully, we were gone all day when the workers were doing their thing.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated with large rooms. Clean. Continental breakfast was a little disappointing-not much to choose from.
Stayed 3 nights in Jun 2023

4/10 Poor

Nick and Lea Ann

Travelled with family and small children
Liked: Staff & service
Pool was out of commission. But loved the breakfast options.
Stayed 1 night in Jun 2023

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No one informed us that the property was under major renovations. Parking spaces in the back were prohibitive due to equipment.
Stayed 5 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the convenience and the cleanliness of the hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Continental Breakfast was great and overall had a very nice time during my stay.
Stayed 2 nights in May 2023

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and well kept property. Front desk person was very helpful with my making arrangements for a really late check-in, they checked me in over the phone and had my keys ready for me upon arrival at 8:00 a.m. the following morning due to a travel delay with my airlines.
Stayed 2 nights in May 2023

10/10 Excellent

Alicia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the setup of the rm, how it provided a bedroom, living rm & kitchen all in one space. We also liked that it had a more modern feel to it.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sharon

Stayed 1 night in Apr 2023

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room with full size fridge and separate living area with fireplace. Water pressure could have been better. Bed was comfortable. Would stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel is currently under renovation. It was nice to stay but they are in the midst of construction work.
Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. The night manager gave me an upgrade to a suite with a fireplace, so that was very much appreciated. I was concerned about the pillows possibly being feather (I'm allergic), and he hand-delivered synthetic ones and fluffed them for me too. The stay was very good. The breakfast was good. The second morning of my stay, I had to leave at 3:45 a.m. and the overnight staff gave me a couple of muffins and a coffee to go. Overall, they were very nice and great customer service.
Stayed 1 night in Feb 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Juhee

Stayed 2 nights in Feb 2023

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, welcoming
Elizabeth welcomed me back, she’s a very welcoming person. The staff was good, helpful and kind. I only stayed for one night this time, but it was nice and clean. Just the tub had left over soap from previous but other than that, I believe it was clean. I’ll stay again in the future.
Stayed 1 night in Jan 2023

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not a great stay.
We were given a room with broken dressers, no oven, and not enough linens for the number of people in the room. The pool was closed and no notification was given to us, and trying to find front desk staff was a nightmare. The hotel is in major need of a renovation. It was nicely decorated for the holidays and the breakfasts were adequate...I would have stayed somewhere else though if I had known about the pool, it was a real downer for my kids.
Stayed 9 nights in Dec 2022

6/10 Okay

Joseph Moises

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool was out of order,pull out sofa had Stains and crumbles in it…

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Carmel

Stayed 1 night in Sep 2022

8/10 Good

eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and well equiped.
Stayed 1 night in Aug 2022

10/10 Excellent

Michelle

Stayed 1 night in Jul 2022

2/10 Terrible

Sandeep

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I checked in at noon. Suddenly at 11 pm. Receptionist had allotted this room with keys to other guest, who entered my room in midnight and infringe my privacy. After this, receptionist call me at the counter and argued that this room is not booked and he does not have details. He asked for my ID again. He called orbits after 15 min of argument, then apologized. They spoiled my vacation.
Stayed 1 night in Jul 2022

4/10 Poor

Glenda, Bangor

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The location was great however the overall cleanliness was awful. Chair in common areas were filthy and obviously needed replacing, hallways were dirty, the room was obviously not wiped down and smears appeared on multiple surfaces. Very disappointed especially since the website claims they take additional care due to COVID.
Stayed 2 nights in Jul 2022

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Door to room was broken. Was told I would have to leave and go to another hotel. My elderly husband had to work out a solution to lock the door. Did not feel safe with broken door
Stayed 1 night in Jul 2022