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Reviews of Super 8 by Wyndham Willcox

2 out of 5
Super 8 by Wyndham Willcox
1500 W Fort Grant Rd, Willcox, AZ

Reviews

6.4
Rating 10 - Excellent. 69 out of 402 reviews" "
Rating 8 - Good. 117 out of 402 reviews" "
Rating 6 - Okay. 95 out of 402 reviews" "
Rating 4 - Poor. 66 out of 402 reviews" "
Rating 2 - Terrible. 55 out of 402 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Stayed 1 night in Mar 2024

10/10 Excellent

Flor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024

10/10 Excellent

Flor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service.
Stayed 1 night in Jan 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bobby

Stayed 3 nights in Dec 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in Oct 2023
Response from vinnie on 5 Dec 2023
Thank you for taking your time to provide your feedback. we are glad that you enjoyed your stay. Thanks for your business.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for what I needed.
Awesome staff as always. Very friendly and helpful. Check in was super fast and room was clean. The beds were nice and comfy after a 13 hour work day and the A/C was awesome. Great for the price. Nice expensive hotel close to all amenities, plus Arby's is open 24/7 and is in walking distance. Perfect for late night food runs
Stayed 2 nights in Oct 2023
Response from w on 5 Dec 2023
We are glad that you enjoy your stay with us.

8/10 Good

Marceil

Travelled with partner
Liked: Cleanliness, staff & service
Easy access from Freeway. Room fully equiped with microwave ad refridgerator. Continental Breakfast was rather skimpy. Not much choice.
Stayed 1 night in Oct 2023
Response from vinnie on 5 Dec 2023
Thank you for taking time to provide your feedback. We appreciate your business .

6/10 Okay

Denise

Business traveller
Liked: Cleanliness, staff & service
The property was outdated with moderate cleanliness. The free breakfast was disappointing.
Stayed 1 night in Sep 2023

2/10 Terrible

Roberto

Stayed 1 night in Sep 2023

4/10 Poor

Pamela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room is old ,falling apart terrible room
Stayed 1 night in Aug 2023
Response from vinnie on 15 Sept 2023
Sorry for any inconvenience caused to you. We are maintain Wyndham standard. We are sorry for any inconvenience caused to you . I hope we will be able to make you happy during your next visit with us

2/10 Terrible

kevin

Disliked: Property conditions & facilities
shower faucet does not working and lot of roach in bed, rooms
Stayed 1 night in Jul 2023
Response from vinnie on 15 Sept 2023
Sorry for the inconvenience caused to you. Shower is little tricky and we have posted instructions in all bathrooms .I guess you didn't noticed that. You might have seen black tiny seasonal monsoon bugs. We are trying our level best to rid off them and keep the room clean as much as we can. This happens every monsoon in whole town and surrounding areas. We apologize for this. Once again sorry for the inconvenience am sure your next with us will be more enjoyable

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Value, right off the freeway
Stayed 1 night in Jul 2023

4/10 Poor

Ron

Travelled with partner
Disliked: Property conditions & facilities
The bed was comfortable but vending machines broken, blow dryers broken, showers barely trickled out water, towels were so thin that they were almost see-through, tub filled up with nasty water when taking shower. Staff seemed indifferent to complaints. Would NOT recommend this property.
Stayed 2 nights in Jul 2023

10/10 Excellent

Calvin

Liked: Property conditions & facilities
Convenient
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Stayed 1 night in Jul 2023

6/10 Okay

Sean

Travelled with family
Liked: Staff & service
It needs some TLC.
Stayed 1 night in Jun 2023

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Wilcox
Room was very clean and neat. Toilet had flushing issues. The keys did give us a problem at first, but the manager solved that quickly.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled horrible. The hall way smelled horrible also
Stayed 1 night in May 2023

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfy
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old dirty
Towels are stained I would say lack of bleach in washing. Showers need to have new shower heads, walls not clean, shower curtain dirty. Front lobby dirty carpet. Stairs to the 2floor very dirty and the hand railing very dirty. Not very sanitized for a hotel with a big brand name. This place needs a health inspection.
Stayed 1 night in May 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trash overflow. Room carpet was fairly clean..Entrance and hallway’s carpeting not clean and greasy. Seems to be serving a lot of construction workers.
Stayed 1 night in Apr 2023

2/10 Terrible

Jinill

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I don't recommend staying at this motel... Not clean at all including bed sheets and covers also facilities.
Stayed 1 night in Apr 2023

8/10 Good

Karamjeet

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

2/10 Terrible

Monet

Stayed 1 night in Apr 2023

6/10 Okay

Wendy

Travelled with family
Disliked: Amenities, property conditions & facilities
The Super 8 in Willcox,AZ is not the best option in town. The hotel needs an update, as it looked like it was from the 1980s. The room could have been more clean. There were cockroaches seen. Their “continental” breakfast was cereal and orange juice. I was disappointed, as the price for this hotel were not worth what I had paid.
Stayed 1 night in Feb 2023

8/10 Good

JULIANE

Liked: Cleanliness, staff & service, room comfort
The remote to the TV did not work. The lady at the front desk was helpful. We did finally get it to work.
Stayed 1 night in Feb 2023

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were really friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2023

8/10 Good

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Dec 2022

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older hotel
Check in was fine, but the room was older toilet was making noises found a few roaches. The pillows were flat, and the pillow covers had stains on them with black dots and the room was very musky.
Stayed 1 night in Nov 2022

8/10 Good

Douglas

Stayed 2 nights in Oct 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and hot indoor Jacuzzi and warm indoor pool!
Stayed 2 nights in Oct 2022

6/10 Okay

Gregory

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilcox Convenience
Convenient location , great indoor spa (powerful jets ) and a good price value !
Stayed 2 nights in Oct 2022

6/10 Okay

Karla Hortencia

Liked: Cleanliness, staff & service, amenities
I really enjoyed the pool since it was heated. The property need to be renovated. The staff was professional.
Stayed 2 nights in Oct 2022

10/10 Excellent

Armando

Stayed 1 night in Oct 2022

4/10 Poor

Deborah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First ordered a king- facility offered a smoking king 😡 One chair in room & it was torn up. Offered continental breakfast at 8a had a granola bar, Raisin Bran, and fruit cups. Hot tub was good 👍
Stayed 1 night in Sep 2022

4/10 Poor

Rigoberto, SAN Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 1 night in Aug 2022
Response from Vinnie on 15 Aug 2022
Thanks for your feedback.We appreciate your business. We are glad that you enjoyed your stay.

6/10 Okay

Louise

Stayed 1 night in Jul 2022

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Woman at Front desk in Morning!!!
The Rooms were nasty and the tv and phone didn't work in the first room they put us in. And the phone didn't work in the next room they moved us to either. My husband was really sick with kidney stones and had just got out of hospital and we asked for a late check out of one hour they refused and said only 30 minutes because they said the housekeeper had a appointment to go to and needed to get started on the room. The housekeeper never showed up and we stayed over and i was loading our stuff in the car then the front desk lady a older lady with short gray hair came banging on the door telling us to get out and we needed to leave now really aggressive and in a horrible tone like we were trash!!! Or some sort of criminals or bad people or something we had my 4 year old boy with us also. It was really awful and she was so disrespectful to us. Please if you visit Willcox Arizona dont stay at the super 8
Stayed 1 night in May 2022
Response from Vinnie on 14 Jun 2022
Dear Madam, We understand your concern and apologize for the in conveniency caused to you during your stay. Here are the facts about your stay at our hotel. You were moved in other room because of tv issue. you are complaining about another room but you never notified us about any issue with room during your stay. We allowed late checkout for thirty minutes as a courtsey. You checked out after two hours of check out time. Your room was reseeved for one adult and a child thru Expedia. You never asked about your husband's health concern and he was not in room at check out time. House keeper was talking with you nicely. Front desk clerk was polite too when she was talking to you .Both desk clerk and front desk clerk were upset because you were screaming on them. They never had agresive tone. For any reason, if you want late check out, you can only request, We understand the situation and once again apologize for discomfort during your stay.

2/10 Terrible

JULIE

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
nothing the attendant was rude at arrival. I canceled at that point well he came back 15 days later and charged me for the trip. I have reached out to him serval times and not only is he over rude but refuses to refund me my $109 that would of not even been worth paying to start. Be careful he takes money because he reuses your credit card info!!!
Stayed 1 night in Apr 2022
Response from Vinnie on 14 Jun 2022
Dear Madam, you never cancelled your reservation at hotel. We checked with Expedia and it was not cancelled at there also. Your reservation was gurranted with credit card and there was no record of cancellation. We hold the room for you overnight. We requested you for cancellation but you never provided us as you do not have that, because you never cancelled the reservation demand to get the refund for no show was not a valid. You should understand your responsibility once you book the room. However later on as a courtsey you were given full refund. Your complaint was not true at all. Please keep in mind to cancel t he reservation if you are not able to make it. thanks and sorry for all the inconveniency

10/10 Excellent

Melinda, Largo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My truck broke down and was helped immediately in locating this hotel with all the amenities needed. I had to wait for a part in the small community of Wilcox with the friendliness of a small town. Fortunately, the hotel has a breakfast, swimming pool and a nice clean room all included in an economical price. A surprise breakdown but an oasis in Arizona for me!
Stayed 1 night in Apr 2022
Response from Vinnie on 14 Jun 2022
Thank you for your feed back. We appreciate your business. We are glad that you enjoyed your stay with us

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Henk

Stayed 1 night in Mar 2022

10/10 Excellent

dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Javier

Stayed 1 night in Mar 2022

8/10 Good

Hilda

Liked: Cleanliness, staff & service
Just good enough to get a night's sleep and shower. The man at the front desk was very nice and helpful.
Stayed 1 night in Mar 2022

8/10 Good

Elvera

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with the breakfast---I mean really? Nice way to support local restaurants.
Stayed 1 night in Mar 2022